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Are you struggling with the chaos of field service management? Missed appointments, dissatisfied customers, and lost paperwork can be a drain on your time and resources. Say goodbye to these challenges with Kickserv, the all-in-one platform designed to streamline your operations and enhance customer satisfaction. Discover how Kickserv can simplify your workflow and bring efficiency to your field service business.

Kickserv Specifications

Project Planning and Scheduling

Budget Management

Resource Allocation

Document Management

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What Is Kickserv?

Overview

Kickserv is an easy-to-use cloud-based field service management (FSM) software designed for small and medium-sized businesses. With Kickserv, you can effortlessly manage your jobs, schedule technicians, create accurate customer estimates and invoices, and enhance communication with your clients. Our software focuses on the essential aspects of field service operations, providing a user-friendly solution that streamlines your workflow.

What Is Kickserv Best For?

Kickserv stands out for its user-friendly interface and outstanding customer support. With its intuitive design, businesses can easily adopt and utilize the software without requiring extensive IT expertise. Moreover, Kickserv places a strong emphasis on responsive and helpful customer support, ensuring that users receive prompt assistance.

Kickserv Pricing

The software offers various pricing plans:

  • Free - $0/month (2 users)
  • Lite - $47/month (5 users)
  • Standard - $95/month (10 users)
  • Business - $159/month (20 users)
  • Premium - $239/month (unlimited users)
Choose the perfect plan for your organization or request a customized Kickserv cost quote tailored to your unique requirements.

Disclaimer: The pricing is subject to change.

Kickserv Integrations

The software integrates with the following third-party integrations:

How Does Kickserv Work?

Here is how you can get started with the Kickserv dashboard after logging in:

  • Review open jobs to quickly assess the workload and identify priorities
  • Manage customer communications directly from the dashboard for prompt replies
  • Track job statuses to stay on top of project progress
  • Create estimates with a few clicks using predefined services and items
  • Schedule jobs using the user-friendly drag-and-drop calendar interface
  • Generate invoices based on completed jobs, ensuring timely billing
  • Access reports for in-depth analysis of business performance
Want to see the software in action? Watch a free Kickserv demo and learn more about its capabilities.

Who Is Kickserv For?

Kickserv caters primarily to small and medium-sized businesses and industries within the field service sector, including:

  • HVAC
  • Plumbing
  • Electrical
  • Landscaping
  • Cleaning services
  • Construction

Is Kickserv Right For You?

Are you struggling to keep up with paperwork and disorganized job schedules? Do missed appointments and frustrated customers feel like a constant battle? Kickserv is here to change that.

Losing valuable data is a risk no business can afford. Kickserv employs robust security measures to protect your sensitive information. Plus, its cloud-based platform scales with your growth, ensuring the software supports your needs both now and in the future.

Still not sure if Kickserv is right for you? Contact us at (661) 384-7070, and our customer support team will help you make the best decision.

Kickserv Features

The drag-and-drop calendar simplifies scheduling and makes technician dispatching efficient. Optimize routes to save time and fuel costs and keep customers informed with automated notifications about technician arrival times.

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Centralize customer information, job history, and communications for easy access. Empower customers with a self-service portal where they can view job statuses and invoices and make payments, improving their experience and reducing administrative tasks for your team.

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Generate professional estimates quickly, even on the go, from your mobile device. Convert accepted estimates into jobs seamlessly and automate invoicing with online payment options for faster collections. With Kickserv, you can easily collect customer signature approval and efficiently manage receivables, streamlining the online payment process.

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Track key business metrics with customizable reports on revenue, job status, technician efficiency, and more. Use these data-driven insights to identify areas for improvement, optimize your operations, and make informed decisions.

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Adapt Kickserv to your business's operations by creating custom fields, forms, and workflows. This ensures the software aligns with your specific processes and terminology, making it even more user-friendly for your team.

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Reduce missed appointments and improve customer communication with automated reminders for jobs, follow-ups, and payment due dates. Keep customers in the loop with notifications about appointment confirmations and technician status updates.

how it worksSee How It Works

Pros and Cons of Kickserv

Pros

  • Easy to use and intuitive interface
  • Excellent customer support and responsiveness
  • Streamlines scheduling and job management
  • Improves customer communication and experience
  • Continuous updates and feature improvements

Cons

  • Reporting could be more customizable
  • Some minor syncing issues occasionally
  • Occasional minor glitches in the software, according to some Kickserv reviews

Kickserv Pricing

Free

2 users

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What's Included

  • Estimates, jobs & invoices

  • Contact manager (CRM)

  • Customizable tags, colors & icons

  • Smart search & filters

  • Customer Center

  • iPhone & Android apps

  • Include attachments via email

  • Tap to Pay

Lite

5 users

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What's Included

  • Embeddable Contact Form

  • Automated email & text reminders

  • Over 20 business reports

  • Time tracking

  • Expense tracking

Standard

10 users

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What's Included

  • Dispatch mapping

  • GPS check-ins

  • Custom data fields

  • Custom reports

Business

20 users

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What's Included

  • Custom templates

Premium

Unlimited users

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What's Included

  • Live GPS tracking

  • Advanced tech performance reporting

Kickserv Reviews

Overall Rating

4.8

24 Review(s)

Rating Distribution

5

star

(20)

4

star

(4)

3

star

2

star

1

star

March 2024

More contacts, more management!

Matt

Arts and Crafts

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

Pros

I find it efficient with contact information and its extensive database.

Cons

I found it challenging to navigate with so many tools; I really got lost in the software.

November 2023

Kickserv

Ron

Oil & Energy

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Pros

I appreciate the simplicity and convenience of the software. It's quite intuitive.

Cons

I have no complaints. We've been using the company for 6 years now.

October 2023

REVIEW

Scott

Construction

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Pros

At Emerald Yards, we really value the wide range of features it offers. From its various tools to its comprehensive functionalities, each aspect is useful and contributes significantly to our operations. We find that it enhances our workflow and makes managing tasks much more efficient.

Cons

I can manage without the importing/exporting of data.

View All 24 Reviews

Frequently Asked Questions

Yes, the software has an API available.