softwareKickserv
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Are you struggling with the chaos of field service management? Missed appointments, dissatisfied customers, and lost paperwork can be a drain on your time and resources. Say goodbye to these challenges with Kickserv, the all-in-one platform designed to streamline your operations and enhance customer satisfaction. Discover how Kickserv can simplify your workflow and bring efficiency to your field service business.
Kickserv Specifications
Project Planning and Scheduling
Budget Management
Resource Allocation
Document Management
What Is Kickserv?
Overview
Kickserv is an easy-to-use cloud-based field service management (FSM) software designed for small and medium-sized businesses. With Kickserv, you can effortlessly manage your jobs, schedule technicians, create accurate customer estimates and invoices, and enhance communication with your clients. Our software focuses on the essential aspects of field service operations, providing a user-friendly solution that streamlines your workflow.
What Is Kickserv Best For?
Kickserv stands out for its user-friendly interface and outstanding customer support. With its intuitive design, businesses can easily adopt and utilize the software without requiring extensive IT expertise. Moreover, Kickserv places a strong emphasis on responsive and helpful customer support, ensuring that users receive prompt assistance.
Kickserv Pricing
The software offers various pricing plans:
- Free - $0/month (2 users)
- Lite - $47/month (5 users)
- Standard - $95/month (10 users)
- Business - $159/month (20 users)
- Premium - $239/month (unlimited users)
Disclaimer: The pricing is subject to change.
Kickserv Integrations
The software integrates with the following third-party integrations:
- QuickBooks
- Stripe
- Mailchimp
- Podium
- Customer Lobby
How Does Kickserv Work?
Here is how you can get started with the Kickserv dashboard after logging in:
- Review open jobs to quickly assess the workload and identify priorities
- Manage customer communications directly from the dashboard for prompt replies
- Track job statuses to stay on top of project progress
- Create estimates with a few clicks using predefined services and items
- Schedule jobs using the user-friendly drag-and-drop calendar interface
- Generate invoices based on completed jobs, ensuring timely billing
- Access reports for in-depth analysis of business performance
Who Is Kickserv For?
Kickserv caters primarily to small and medium-sized businesses and industries within the field service sector, including:
- HVAC
- Plumbing
- Electrical
- Landscaping
- Cleaning services
- Construction
Is Kickserv Right For You?
Are you struggling to keep up with paperwork and disorganized job schedules? Do missed appointments and frustrated customers feel like a constant battle? Kickserv is here to change that.
Losing valuable data is a risk no business can afford. Kickserv employs robust security measures to protect your sensitive information. Plus, its cloud-based platform scales with your growth, ensuring the software supports your needs both now and in the future.
Still not sure if Kickserv is right for you? Contact us at (661) 384-7070, and our customer support team will help you make the best decision.
Kickserv Features
The drag-and-drop calendar simplifies scheduling and makes technician dispatching efficient. Optimize routes to save time and fuel costs and keep customers informed with automated notifications about technician arrival times.
Centralize customer information, job history, and communications for easy access. Empower customers with a self-service portal where they can view job statuses and invoices and make payments, improving their experience and reducing administrative tasks for your team.
Generate professional estimates quickly, even on the go, from your mobile device. Convert accepted estimates into jobs seamlessly and automate invoicing with online payment options for faster collections. With Kickserv, you can easily collect customer signature approval and efficiently manage receivables, streamlining the online payment process.
Track key business metrics with customizable reports on revenue, job status, technician efficiency, and more. Use these data-driven insights to identify areas for improvement, optimize your operations, and make informed decisions.
Adapt Kickserv to your business's operations by creating custom fields, forms, and workflows. This ensures the software aligns with your specific processes and terminology, making it even more user-friendly for your team.
Reduce missed appointments and improve customer communication with automated reminders for jobs, follow-ups, and payment due dates. Keep customers in the loop with notifications about appointment confirmations and technician status updates.
Pros and Cons of Kickserv
Pros
- Easy to use and intuitive interface
- Excellent customer support and responsiveness
- Streamlines scheduling and job management
- Improves customer communication and experience
- Continuous updates and feature improvements
Cons
- Reporting could be more customizable
- Some minor syncing issues occasionally
- Occasional minor glitches in the software, according to some Kickserv reviews
Kickserv Pricing
Free
2 users
View Price
What's Included
Estimates, jobs & invoices
Contact manager (CRM)
Customizable tags, colors & icons
Smart search & filters
Customer Center
iPhone & Android apps
Include attachments via email
Tap to Pay
Lite
5 users
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What's Included
Embeddable Contact Form
Automated email & text reminders
Over 20 business reports
Time tracking
Expense tracking
Standard
10 users
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What's Included
Dispatch mapping
GPS check-ins
Custom data fields
Custom reports
Business
20 users
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What's Included
Custom templates
Premium
Unlimited users
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What's Included
Live GPS tracking
Advanced tech performance reporting
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