Bridge the communication gap and elevate customer service. Zuper fosters seamless communication between your team and customers. Real-time updates, automated notifications, and a self-service portal keep everyone informed and happy. Explore Zuper's tools to create a winning customer experience in field service.

Zuper Specifications

Project Planning and Scheduling

Budget Management

Resource Allocation

Document Management

View All Specifications

What Is Zuper?

Overview

Zuper is a cloud-based field service management (FSM) software designed to streamline and improve the operations of your business. It empowers teams to efficiently manage their entire service process, from scheduling appointments and dispatching technicians to invoicing customers. This software helps businesses constantly improve their field service operations by providing real-time communication, improved visibility, and streamlined workflows.

What Is Zuper Best For?

Zuper is well-regarded for its ease of use and customization, which is particularly valuable for businesses that may not have extensive technical resources. It has also been lauded for its efficiency in navigating workflows.

Zuper Pricing

The software offers the following plans:

  • Starter: Custom pricing
  • Growth: Custom pricing
  • Enterprise: Custom pricing
The plans differ on the number of features provided to the user. You can get a custom Zuper cost to work with features best suited to you.

Zuper Integrations

The software integrates with various third-party applications. Some of them include:

How Does Zuper Work?

This is how you can get started with Zuper:

  • Enter your login credentials
  • Assign user roles and permissions, manage technician profiles, and set up work schedules
  • Assign work orders to optimize dispatch of skilsets
  • Monitor technician location and job status in real-time through GPS tracking and mobile app updates
  • Access real-time data and view key performance indicators to gain insight into field service operations
  • Set up automated notifications, dispatch rules, and data entry processes to streamline workflows
  • Utilize in-app messaging and service portals to keep customers informed about appointments and job progress
For a more detailed breakdown of how to use the software, you can contact us for a Zuper demo.

Who Is Zuper For?

The software caters to:

  • HVAC companies
  • Electrical contactors
  • Plumbing services
  • Landscaping companies
  • Repair services

Is Zuper Right For You?

If you are a small business looking to manage your field service operations, Zuper acts as a one-stop-shop. The software streamlines scheduling, optimizes technician workflows, and empowers you to deliver exceptional customer service. It helps avoid manual processes and communication gaps.

Zuper offers a secure and scalable cloud-based solution that grows with your business. It also boasts a strong reputation among its customer base.

Still not sure if Zuper is right for you? Contact us at (661)-384-7070, and we will help you make the best decision.

Zuper Features

Simplify the creation, management, and tracking of work orders. Increase efficiency by assigning work based on technician skills, location, and availability. Make use of real-time updates to ensure everyone stays informed.

how it worksSee How It Works

Use visual scheduling tools to optimize technician schedules and minimize wasted time. Drag-and-drop functionality allows for easy schedule adjustments, while automated reminders ensure technicians arrive on time for appointments.

how it worksSee How It Works

Track technician location in real-time, optimize routes for efficient travel, and improve first-time fix rates by dispatching the closest qualified technician. Reduce fuel costs and increase productivity for all your jobs.

how it worksSee How It Works

Simplify timesheet tracking for your field service team. Zuper allows technicians to clock in and out from jobs directly through the mobile app. Eliminate manual data entry and create accurate billing and payroll processing.

how it worksSee How It Works

Schedule appointments, send automated notifications, and provide customers with a self-service portal to track job progress. Foster improved communication and a more positive customer experience.

how it worksSee How It Works

Pros and Cons of Zuper

Pros

  • Efficiently streamlines the service process
  • Easily customizable to fit your specific needs
  • Straight forward to implement

Cons

  • The software does not yet support fleet management features, as per some Zuper reviews
  • Dashboard is prone to glitches

Zuper Pricing

Starter

eyeeye

View Price

What's Included

  • Work Order Management

  • Scheduling and Dispatching

  • Location Intelligence

  • Customer Management

  • Inventory Management

  • Estimates Management

  • Invoice Management

  • Digital Payments

  • Contract Management

Growth

eyeeye

View Price

What's Included

  • Everything in Starter plus:

  • Route Optimization

  • Organizations and Properties

  • Asset Management

  • Power Apps

Enterprise

eyeeye

View Price

What's Included

  • Everything in Growth plus:

  • Route Optimization

  • Organizations and Properties

  • Asset Management

  • Power Apps

  • Contractor Work Order Management

  • NetSuite and Other Enterprise System Integrations

  • Data Integrity

  • Password Management SSO

  • Approval Workflows

Zuper Reviews

Overall Rating

4.5

11 Review(s)

Rating Distribution

5

star

(9)

4

star

(1)

3

star

2

star

1

star

(1)

March 2023

Very implemented service long time

Kushal

Consumer Services

Ease of use

7

Value for money

2

Customer Support

2

Functionality

7

Pros

I must say, the contract management and the features for creating quotations and proposals are remarkably streamlined and effective.

Cons

When I reach out for help, the customer support maintains a long-lasting connection and provides assistance with various implementation forms.

May 2022

Zuper has helped improve the productivity of our backoffice and the field teams

Anonymous

Not Specified

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

All the applications that have seamlessly integrated with Zuper make it an incredible tool for small businesses. It's effortless to monitor our employees' activities, and the analytics page reports, along with the feedback, are easily manageable and comprehensible.

Cons

There is absolutely nothing that we dislike about this software. We absolutely adore it!

April 2022

The Leading FSM Solution - Zuper

Wajid

Information Technology and Services

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Pros

Zuper simplifies various processes, from attendance management to more complex tasks like work order management.

Cons

Zuper lacks an accounting module, which means we need to use another software to manage our accounts. If Zuper included a comprehensive accounting module, it would become a truly comprehensive FSM software.

Frequently Asked Questions

Yes, Zuper offers API.