Zuper

Zuper

Last Updated Nov 7, 2024

Overview

Bridge the communication gap and elevate customer service. Zuper fosters seamless communication between your team and customers. Real-time updates, automated notifications, and a self-service portal keep everyone informed and happy. Explore Zuper's tools to create a winning customer experience in field service.

Overall Rating

Based on 11 users reviews

4.5

Rating Distribution

Positive

91%

Neutral

0%

Negative

9%

Starting Price

Custom Pricing

What Is Zuper?

Overview

Zuper is a cloud-based field service management (FSM) software designed to streamline and improve the operations of your business. It empowers teams to efficiently manage their entire service process, from scheduling appointments and dispatching technicians to invoicing customers. This software helps businesses constantly improve their field service operations by providing real-time communication, improved visibility, and streamlined workflows.

What Is Zuper Best For?

Zuper is well-regarded for its ease of use and customization, which is particularly valuable for businesses that may not have extensive technical resources. It has also been lauded for its efficiency in navigating workflows.

Zuper Pricing

The software offers the following plans:

  • Starter: Custom pricing
  • Growth: Custom pricing
  • Enterprise: Custom pricing
The plans differ on the number of features provided to the user. You can get a custom Zuper cost to work with features best suited to you.

Zuper Integrations

The software integrates with various third-party applications. Some of them include:

How Does Zuper Work?

This is how you can get started with Zuper:

  • Enter your login credentials
  • Assign user roles and permissions, manage technician profiles, and set up work schedules
  • Assign work orders to optimize dispatch of skilsets
  • Monitor technician location and job status in real-time through GPS tracking and mobile app updates
  • Access real-time data and view key performance indicators to gain insight into field service operations
  • Set up automated notifications, dispatch rules, and data entry processes to streamline workflows
  • Utilize in-app messaging and service portals to keep customers informed about appointments and job progress
For a more detailed breakdown of how to use the software, you can contact us for a Zuper demo.

Who Is Zuper For?

The software caters to:

  • HVAC companies
  • Electrical contactors
  • Plumbing services
  • Landscaping companies
  • Repair services

Is Zuper Right For You?

If you are a small business looking to manage your field service operations, Zuper acts as a one-stop-shop. The software streamlines scheduling, optimizes technician workflows, and empowers you to deliver exceptional customer service. It helps avoid manual processes and communication gaps.

Zuper offers a secure and scalable cloud-based solution that grows with your business. It also boasts a strong reputation among its customer base.

Still not sure if Zuper is right for you? Contact us at (661)-384-7070, and we will help you make the best decision.

Pros And Cons of Zuper

Pros

  • Efficiently streamlines the service process

  • Easily customizable to fit your specific needs

  • Straight forward to implement

Cons

  • The software does not yet support fleet management features, as per some Zuper reviews

  • Dashboard is prone to glitches

Frequently Asked Questions

Yes, Zuper offers API.

Zuper supports the English language.

Zuper integrates with Zoho, Slack, HubSpot, and several others.

Yes, Zuper supports Android and iOS devices.

Zuper offers configurable price estimates for its three different packages.

The typical users of Zuper are those in construction, landscaping, manufacturing, and other such industries.

Zuper offers a knowledge base, chat, help desk, phone support, and email.