Last Updated
Overview
17hats is an all-in-one CRM and business management platform that centralizes quotes, contracts, invoicing, scheduling, and workflows. Even though the client portal can appear a little clunky, its templates and automation streamline workflows effectively. All in all, it offers practical tools for solo owners.
Overall Rating
Based on 25 users reviews
4.6
Rating Distribution
Positive
92%
Neutral
8%
Negative
0%
Starting Price
Custom
17hats Specifications
- Contact Management
- Lead Management
- Customer Communication Tracking
- Email Integration
What Is 17hats?
17hats is a cloud-based Customer Relationship Management (CRM) and business management platform for solo entrepreneurs and small service-based businesses that consolidates client workflows from inquiry to payment. To reduce manual follow-ups and missed tasks, the platform uses automated workflows that keep projects moving consistently. Online scheduling with built-in payment options further streamlines the booking process by minimizing double bookings and accelerating confirmations. Additionally, secure client portals bring documents and communications into one place, supporting clearer records and more organized client interactions.
17hats Pricing
The vendor provides a starting price of $60/month. Yearly and bi-yearly payment options are also offered. A seven-day free trial is also available.
Disclaimer: The pricing is subject to change.
17hats Integrations
The platform integrates with several third-party applications and systems, such as:
- QuickBooks
- Stripe
- Zapier software
- Zoom
- Google Calendar
- ShootProof
Who Is 17hats For?
17hats is well-suited for service-based professionals and small businesses, which may include:
- Photographers
- Event planners
- Coaches
- Designers
- Consultants
- Fitness instructors
Is 17hats Right For You?
If administrative tasks, missed leads, and scattered client communications slow daily operations, 17hats centralizes workflows, automates follow-ups, and combines quotes, contracts, and invoices to reduce manual effort. Its scheduling and client portal tools are well-suited for solo service providers managing multiple clients independently. The software also employs security measures; the database, including stored data, is encrypted using the AES-256 industry-standard encryption algorithm.
Still doubtful if 17hats software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
17hats Features
Centralized Business Organization
17hats features centralized organization, keeping projects, contacts, tasks, and timelines structured within one system. Project pages, dashboards, pipelines, tags, and multi-brand access reduce fragmentation across teams. This structure subtly supports clearer oversight and calmer daily operations.
Streamlined Document Management
The platform centralizes contracts, invoices, quotes, and questionnaires in one place. Document templates, 3-in-1 documents, and automated reminders simplify workflows and reduce repetitive tasks. With intuitive If/Then logic and electronic confirmations, client communications stay organized and timely, supporting smoother business operations.
Consistent Brand Presentation
With this feature, 17hats ensures every client-facing item reflects a professional and cohesive brand. Subdomains, custom logos, fonts, colors, and customizable text maintain visual consistency across documents, portals, and scheduling, subtly reinforcing brand recognition and credibility.
Efficient Lead Tracking And Management
The software organizes leads from capture to follow-up, combining workflow triggers, lead capture forms, and auto-responders for timely communication. Lead source reporting offers insights into origin and performance. With this feature, managing prospects becomes more structured, reducing missed opportunities.
Pros And Cons of 17hats
Pros
Provides all essential tools for business
Templates and workflows streamline daily tasks
Automates invoice delivery and payment collection
Cons
Scheduling features offer limited flexibility options
Customer support response may feel slightly delayed
17hats Reviews
Total 25 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars76%
4
Stars16%
3
Stars4%
2
Stars4%
1
Stars0%
Share your experience
Health, Wellness and Fitness, 1-10 employees
More than a year
“Reliable support for years”
Pros
After nearly seven years with this software it still feels easy to work in. The biggest plus for me is the team behind it: they're consistently helpful and always go the extra mile whenever I have a question or need support.
Cons
There really isn't much to complain about. The bookkeeping feature can be a little tricky to figure out at times but it connects smoothly with other accounting software which helps a lot.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Photography, 11-50 employees
Used daily for more than 2 years
“simple setup”
Pros
Getting started felt very easy and the customer service has been great. The platform was simple to learn and whenever something came up I could reach real people through online support and usually got a response within minutes.
Cons
The ability to text a client after they requested information used to be missing although that feature has since been added.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“all-in-one fit for freelancers”
Pros
Running a freelance business with just a small number of clients and this software has been a really good fit. It was simple to get started with easy to use and it kept everything together in one place (billing, invoices, client messages, workflows and more). Having all of that centralized helped me stay organized and keep up with my tasks.
Cons
As my business became more complex and I started offering products alongside one on one services I eventually outgrew this software. Some of the more basic features I needed in bookkeeping and contracts just weren't available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Frequently Asked Questions
Does 17hats offer an API?
API availability is not confirmed for this software.
What other apps does 17hats integrate with?
The platform integrates with several third-party applications and systems, including QuickBooks, Stripe, Zapier, Zoom, Google Calendar, and ShootProof.
Does 17hats have a mobile app?
Yes, 17hats offers a mobile app for both Android and iOS users.
Who are the typical users of 17hats?
17hats is well-suited for service-based professionals and small businesses, which may include photographers, event planners, coaches, designers, consultants, and fitness instructors.
What types of 17hats price plans are available?
The vendor offers a starting price of $60/month, with yearly and bi-yearly billing options also available. A seven-day free trial is also provided. Contact us to request a personalized 17hats cost quote based on your institution's requirements.
What language does 17hats support?
The software supports English only.
What level of support does 17hats offer?
The platform provides support via ticket submission, chat, and a learning center.