Last Updated
Overview
Aptly is a CRM and communication platform tailored for property management teams, helping streamline workflows across leasing, resident services, and team collaboration. While the tool may offer limited accounting integrations, it offers unified inboxes, task boards, and automation that reduce manual coordination and increase response speed across teams.
Overall Rating
Based on 1 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Aptly Specifications
- Contact Management
- Lead Management
- Customer Communication Tracking
- Email Integration
What Is Aptly?
Aptly is a customer relationship management (CRM) and workflow platform designed specifically for property management teams. It centralizes communication—combining email, text, tasks, and internal chats—into a single system. Built for multifamily and real estate operators, Aptly supports leasing pipelines, automates routine tasks, and enhances engagement with both residents and prospects through team collaboration tools like task boards and automation triggers.
Aptly Pricing
The software provides two pricing plans:
- Essential: $40/user/month
- Premium: $80/user/month
Disclaimer: The pricing is subject to change.
Aptly Integrations
Aptly software integrates with the following tools and platforms:
Who Is Aptly For?
Aptly software is ideal for:
- Property management companies
- Multifamily real estate teams
- Leasing agents and coordinators
- Real estate investment trusts
- Maintenance and operations teams
- HOA and community managers
Is Aptly Right For You?
Aptly is well-suited for residential property management teams seeking to streamline internal collaboration and resident communication without relying on fragmented tools. Its core strength lies in combining CRM, shared inboxes, task automation, and team chat within a unified interface. The tool complements existing property management system (PMS) platforms by enhancing responsiveness, visibility, and workflow efficiency across leasing and resident service operations.
Still not sure about Aptly? Contact our support team at (661) 384-7070 for more guidance.
Aptly Features
Shared Inbox
This tool centralizes email, SMS, and contact form messages into a unified inbox. Teams can respond collaboratively, assign conversations, track message history, and ensure consistent follow-ups across leasing and resident communications.
Bots And Automations
The Aptly software supports trigger-based workflows that send automatic replies, create tasks, or route messages based on conditions. This reduces manual effort and ensures timely follow-up with residents and leads.
Real-time Reports And Insights
Aptly software provides insights into team responsiveness, message volume, and task completion metrics. It helps managers identify service gaps, optimize staff performance, and maintain quality standards.
Custom Fields
The tool offers over 30 customizable field types, relationships, and views, offering various ways to arrange and create a workflow on the platform and fulfill specific property team requirements.
Team Collaboration
Aptly enables real-time internal team messaging through shared notes, private comments, and direct mentions. It is designed to reduce email clutter and keep all communication within the context.
Pros And Cons of Aptly
Pros
Highly intuitive and easy to work with
Saves time with workflow and task automations
Provides a robust, centralized platform to boost team productivity
Cons
Can have occasional information sync delays
Reporting and analytics dashboards can be improved
Aptly Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Small Business, 11-50 employees
Less than a year
“Fully customized tool for property managers”
Pros
Aptly is a very adaptable and customizable tool that has helped us align our team on workflows and communication. Also we have been using it for over a year and I cannot picture running our business without it.
Cons
Honestly the only limitation with it is our own creativity. The tool offers so many features and we are always discovering new ways to make the most of it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Aptly offer an API?
Yes, Aptly offers an API.
Does Aptly have a mobile app?
Yes, Aptly does offer a dedicated mobile app.
What language does Aptly support?
Aptly only supports the English language.
What types of Aptly pricing plans are available?
Aptly offers two pricing plans: Essential ($40/user/month) and Premium ($80/ user/month). Obtain a tailor-made Aptly price analysis specific to your requirements.
What other apps does Aptly integrate with?
The Aptly features integrations with other third-party automation, property management, and rental applications.
Who are the typical users of Aptly?
Typical users include residential property managers, leasing agents, resident service teams, and maintenance coordinators.
What level of support does Aptly offer?
Aptly offers support via email and live chat, along with onboarding assistance, training resources, and a knowledge base.