Aptly: Pricing, Free Demo & Features

Name: Aptly
Rating: 5 (1 reviews)

Last Updated Oct 15, 2026

Overview

Aptly helps property management teams manage leasing inquiries, resident communication, and daily tasks through no-code automation. While the interface may not feel intuitive at first, its task management features help staff stay organized and track follow-ups. Overall, this property management CRM suits residential property management teams.

Overall Rating

Based on 1 users reviews

All Reviews

Rating Distribution

Positive

100%

Neutral

Negative

Starting Price

$40

per month

Aptly Specifications

Contact Management
Lead Management
Customer Communication Tracking
Email Integration
Customer Service/Support
Opportunity Management
Sales Forecasting
Customer Segmentation
Deal Pipeline Management
Social Media Integration

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What Is Aptly?

Aptly is a property management CRM and operations platform for residential property teams. It can connect with existing property management systems to bring property, lease, and contact information into one place. Its shared inbox brings together calls, texts, emails, and chats so teams can manage inquiries and follow-ups.

The platform also includes AI agents for handling maintenance requests, scheduling property tours, and answering routine resident questions. Its task management features let managers assign work, track pending requests, and monitor progress across their properties.

What Is Aptly Best For?

The platform stands out for its ‘AI Agents’. These agents can handle inbound and outbound queries in multiple languages. For example, leasing inquiries, maintenance requests, resident communication, and overdue-rent follow-ups can be handled easily. The agents exchange information with existing property management systems and pass conversations to staff when a human decision is needed. This helps property management teams handle routine calls around the clock and focus on issues that need staff attention.

How Much Does Aptly Cost?

Aptly pricing starts at $40/user/month for its Essential plan. Notable features included in this plan are repetitive-task automations, property management software sync, email parsers, and workflow templates. The vendor offers two products with separate pricing structures:

Aptly:

Premium: $80/user/month
Enterprise: Custom Pricing

Aptly Access:

Platform: $99/month + $1/active unit/month

Hardware:

Lockbox: $30
Deadbolt: $50
Customization: Custom Pricing

In addition to the base fee, users may also need to budget the following additional cost:

Implementation And Onboarding: $2,000 to $15,000 one-time
Extra PMS integrations: $500–$3,000/connection
Premium Support Or A Dedicated Customer Success Manager: $300 to $1,500/month
Optional Paid Zapier Subscription: $19.99/month
Aptly Access Smart-lock Hardware: $150-$300/device
Additional AI Agent Capacity: $80-$500/month
Additional Users: $15 to $40/user/month

Get a custom Aptly cost based on your property management requirements.

Disclaimer: The pricing is subject to change.

Aptly Integrations

Aptly software supports integration with several third-party systems such as:

How Does Aptly Work?

Once you have logged in to the platform, follow these steps to get started:

Connect your existing property management system to sync its data with Aptly
Set up the shared inbox to manage incoming calls, emails, texts, and chats in one place
Create a workflow for a recurring process, such as a lease renewal, and configure the steps your team needs to complete
Configure routing rules to direct incoming requests to the appropriate team member
Set up ‘AI Agents’ to respond to inquiries, arrange property tours, and handle maintenance requests
Track open requests and review performance through Aptly’s analytics dashboard

You can also schedule a free Aptly demo to see its features in action.

Who Is Aptly For?

Aptly is mainly suitable for:

Multifamily operators
Single-family property managers
Build-to-rent communities
Mixed-use property management
Homeowners association (HOA) management

Aptly Use Cases

Based on what we have analyzed from Aptly features and user reviews, following are the key scenarios where this software is a suitable option:

Teams Handling Communication Across Multiple Properties

When a resident contacts the property team by text and follows up by phone or email, staff need access to the earlier conversation to understand the request. Aptly brings these interactions into one thread per contact and automatically links messages to the relevant property and conversation history. This is useful for teams where different employees may respond to the same resident or leasing prospect.

Property Managers Building Custom Workflows

Aptly lets property management teams create automations using conditional logic without writing code. Staff can set rules for assigning tasks and following up on requests as their processes change. Users also highlight the platform’s no-code automation, as it lets teams build their own processes without developer assistance.

Property Operators Handling After-Hours Leasing and Maintenance Inquiries

Property operators can use Aptly to respond to leasing and maintenance inquiries outside regular office hours. Its ‘AI Agents’ answer questions about available properties, schedule tours, and collect maintenance request details. This is useful for properties without evening or weekend staff, where inquiries might otherwise go unanswered until the next business day.

Businesses Reviewing Rental Applications and Screening Results

Aptly helps property management businesses collect rental applications and review screening results in one process. Its forms support multiple household members, with screening checks and an AI recommendation to guide the property manager’s decision. This is relevant to companies processing applications for several vacant units at the same time.

Is Aptly Right For You?

Aptly may suit residential property management companies that need to manage leasing and resident communication alongside their existing property management system. Its multi-organization management capabilities provide oversight across different properties and teams as a company grows.

For operators that also manage property tours and move-ins, ‘Aptly Access’ connects tour scheduling with digital entry, so staff can manage access as part of the leasing process

Handling more conversations and rental applications also means processing more personal information. The platform stores personal information on secure servers and can be transmitted through encrypted channels. It also gives users the ability to request access to, correction of, or deletion of their personal information, subject to applicable limitations.

In July 2026, the FTC announced a settlement with a tenant-screening provider over allegations involving inaccurate reports and the handling of consumer disputes. The case highlights the importance of checking screening information before making rental decisions. Aptly’s application and screening tools bring applicant information into the leasing process, helping property managers keep applicant information organized and accessible.

Unsure if Aptly meets your property management needs? Reach out at (661) 384-7070 and we'll help you sort through it.

Aptly Features

Aptly Sign

The software supports electronic signing as part of the leasing process. Aptly generates lease packages from approved applications and routes them to property owners for approval before sending them to residents for signature. Property teams can track each lease from approval to signing on the same board, rather than managing the signing process separately.

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Tour Scheduling

This feature lets prospects book property viewings at any time based on their availability and the unit’s schedule. Its self-guided tours use secure, trackable access codes, and agent-led tours sync with the assigned staff member’s calendar. This helps leasing teams manage appointments without arranging each viewing through calls or emails.

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Knowledge Hub

Aptly stores company policies, Standard Operating Procedures (SOPs), and communication templates alongside daily property management tasks. Teams can embed live property records, inbox conversations, and task details into documents, while its AI copilot answers questions using this information and cites its sources. This gives staff access to relevant instructions and current property details without searching through separate documents.

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Leasing Management

The platform brings the rental process into one platform, from listing available units to signing leases. It collects prospect inquiries in a shared pipeline, manages tour bookings, and processes applications through integrated screening. Approved applications move into lease preparation, owner approval, and electronic signing through ‘Aptly Sign’. This gives leasing teams a clear view of each applicant’s progress without tracking separate stages across multiple tools.

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AI Property Management

This capability handles routine leasing, maintenance, collections, and resident inquiries through AI agents. The platform connects with an existing property management system to access relevant records, route requests, and track follow-up tasks. Property teams can review response times and request resolution through its analytics that gives them a clearer view of work handled by AI agents and staff.

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Pros And Cons of Aptly

A quick look at Aptly's strengths and weaknesses to
help you decide if it's the right fit

Pros

Build automations without writing any code
Adjust task rules to changing requirements
Keep important tasks visible during busy periods
Coordinate communication across multiple team members
Organize recurring work using shared boards

Cons

Requires configuration before custom automations can run
Needs periodic reviews of automation rules
Screening recommendations may require human decisions

Aptly Pricing

An overview of Aptly pricing plans to help you
choose the best option for your team and budget.

Essential	Premium	Enterprise	Aptly Access (Platform)	Aptly Access (Hardware)	Aptly Access (Customizations)	Hardware (Smart Lockbox)	Hardware (Smart Deadbolt)

Advanced inbox rules and email parsers Property management software sync Automations for repetitive tasks Help desk and calendar sync Native integrations and Zapier Workflow templates On-demand training videos Standard support Aptly Masterminds user community	All Essential features, plus: Aptly Sign electronic signatures Advanced automations and assignment rules Aptly Knowledge base Unlimited bulk emails and SMS CSAT and NPS surveys Advanced inbox administration tools Dedicated CSM and priority chat Aptly API access	All Premium features, plus: Advanced permissions Multi-organization controls and analytics White labeling Enterprise API Organization provisioning from a template Custom onboarding and training Dedicated account team SLA and compliance support	Unlimited users Mobile apps included Full dashboard access Access management for active units	One-time hardware purchase Smart lockbox Smart deadbolt	White-label NoKey app Custom App Store listings White-label resident app Custom logo on deadbolt key cover	Designed for vacant units and self-guided tours Battery life of 12+ months No Wi-Fi required No installation required	Designed for occupied units and resident access No Wi-Fi required Branding options Battery life of 12+ months Designed for harsh climates Easy installation

Disclaimer: The pricing details were last updated on Sep 15, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Aptly Reviews

Insights from real users on Aptly’s features,
performance, and overall experience.

Total 1 reviews

All reviews are from verified customers

Rating Distribution

Stars

100%

Stars

Share your experience

Jeremy T.

Small Business, 11-50 employees

Less than a year

5.0

October 2021

“Fully customized tool for property managers”

Pros

Aptly is a very adaptable and customizable tool that has helped us align our team on workflows and communication. Also we have been using it for over a year and I cannot picture running our business without it.

Cons

Honestly the only limitation with it is our own creativity. The tool offers so many features and we are always discovering new ways to make the most of it.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does Aptly offer an API?

Yes, Aptly offers an API.

Does Aptly have a mobile app?

Yes, it does offer a dedicated mobile app available for iOS and Android.

What language does Aptly support?

Aptly’s AI Agents support English and Spanish.

What types of Aptly pricing plans are available?

The vendor offers two products with separate pricing structures. Aptly has three plans: Essential ($40/month), Premium ($80/month), and Enterprise (Custom pricing). Aptly Access has a platform fee of $99/month, plus $1 per active unit/month Its hardware includes Smart Lockboxes ($30) and Smart Deadbolts ($50) and Customizations priced on request. Get Aptly price estimates specific to your requirements.

What other apps does Aptly integrate with?

The software integrates with multiple third-party platforms such as Yardi, Calendly ResMan, DoorLoop, Real Page, Rent Manager, and Tenant Cloud.

Who are the typical users of Aptly?

Aptly software is mainly used by residential property managers, leasing agents, maintenance coordinators, and resident support teams.

What level of support does Aptly offer?

The platform provides support via help center, email, and knowledge base.

Aptly

Overview

Overall Rating

Rating Distribution

Starting Price

$40

Aptly Specifications

What Is Aptly?

What Is Aptly Best For?

How Much Does Aptly Cost?

Aptly Integrations

How Does Aptly Work?

Who Is Aptly For?

Aptly Use Cases

Teams Handling Communication Across Multiple Properties

Property Managers Building Custom Workflows

Property Operators Handling After-Hours Leasing and Maintenance Inquiries

Businesses Reviewing Rental Applications and Screening Results

Is Aptly Right For You?

Aptly Features

Pros And Cons of Aptly

Pros

Cons

Aptly Pricing

Essential

Premium

Enterprise

Aptly Access (Platform)

Aptly Access (Hardware)

Aptly Access (Customizations)

Hardware (Smart Lockbox)

Hardware (Smart Deadbolt)

$40 per month

$80 per month

Custom Pricing

$99 per month base + $1 per active per unit per month

$30 per box

Custom Pricing

$30.00 per box, one-time

$50.00 per deadbolt, one-time

Aptly Reviews

Frequently Asked Questions

Does Aptly offer an API?

Does Aptly have a mobile app?

What language does Aptly support?

What types of Aptly pricing plans are available?

What other apps does Aptly integrate with?

Who are the typical users of Aptly?

What level of support does Aptly offer?

What Is Aptly?

What Is Aptly Best For?

How Much Does Aptly Cost?

Aptly Integrations

How Does Aptly Work?

Who Is Aptly For?

Aptly Use Cases

Teams Handling Communication Across Multiple Properties

Property Managers Building Custom Workflows

Property Operators Handling After-Hours Leasing and Maintenance Inquiries

Businesses Reviewing Rental Applications and Screening Results

Is Aptly Right For You?