Bevatel features AI-powered communication solutions designed to streamline business interactions across channels. From cloud call centers to CRM and messaging tools, the platform enhances operational efficiency and customer engagement. While getting used to advanced features requires training, the overall experience offers unmatched flexibility and integration for modern customer service environments.
Bevatel Specifications
Contact Management
Lead Management
Customer Communication Tracking
Email Integration
What Is Bevatel?
Bevatel delivers an AI-driven unified communications platform tailored for cloud contact centers across Saudi Arabia and the Gulf. Its suite includes a cloud call center, unified 9200 and toll-free numbers, auto-dialer, IVR, softphone, and CRM systems, along with Business Chat supporting WhatsApp and social media integration. Advanced AI enhances call recording, real‑time transcription, sentiment analysis, and analytics. ISO 27001 certified and Meta Business Partner, Bevatel empowers thousands of regional businesses with smarter, faster, and more secure communication.
Bevatel Pricing
Bevatel Integrations
Bevatel features integrations with a variety of leading third-party applications, including:
- Zoho CRM software
- Salesforce
- Twilio software
- Zendesk Suite
- Oracle
- Microsoft 365 software
- Mailchimp software
Who Is Bevatel For?
Bevatel offers cloud-based solutions and integrated professional services designed to enhance contact center performance across various industries and specialties, including:
- Travel
- Medical services
- Government agencies
- Shipping
- Retail
- Restaurant
- Real Estate
- Education
Is Bevatel Right For You?
Bevatel stands out as a strong choice for businesses seeking advanced call center installation services. This cloud-based platform provides features such as call recording, real-time monitoring, and detailed reporting. With scalable packages for various industries, Bevatel enhances customer service, sales, and technical support operations, making communication more efficient and cost-effective across small to large enterprises in the Middle East.
Still have questions about Bevatel? Call (661) 384-7070 for more details and personalized assistance.
Bevatel Features
This feature enables automated calls to contact lists for outreach, voice messaging, and surveys. Integrated within Bevatel software, it streamlines lead engagement, reduces manual effort, and improves operational productivity across call campaigns.
See How It WorksAn intelligent system using interactive voice prompts to guide callers via keypad input. The platform supports layered responses, ensuring accurate call routing and quicker access to information about services, products, or specific departments.
See How It WorksBevatel features a call evaluation tool that delivers insight into agent performance and customer satisfaction by reviewing call interactions. It identifies gaps in service delivery and supports continuous improvement across departments by analyzing patterns and overall call quality metrics.
See How It WorksBevatel is a flexible solution that facilitates calls on desktops and mobile devices using internet connectivity. The application works across operating systems, enabling fast and professional communication beyond traditional hardware-based calling methods.
See How It WorksThe platform supports IP phones, ATA adapters, and VoIP-ready equipment to optimize connectivity. Integrated with Bevatel technology, these devices enable businesses to deliver reliable service and enhance communication speed across various customer-facing departments.
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