Overview
CM.com’s ‘Connectivity Platform’ enables businesses to manage global communication across SMS, WhatsApp, RCS, and more through a single API. Although setup may require some technical support, the platform provides real-time tracking, secure message delivery, and scalable enterprise messaging worldwide.
Overall Rating
Based on 7 users reviews
4.9
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
CM.com Specifications
Contact Management
Customer Communication Tracking
Email Integration
Customer Service/Support
What Is CM.com?
CM.com is a cloud-based communications and payments platform designed to support customer interactions at scale. Beyond basic messaging, it offers tools for conversational commerce, chatbots, mobile marketing, and secure payments. Businesses use CM.com to automate workflows, personalize engagement, and ensure message delivery across regions and channels—all while maintaining GDPR compliance and end-to-end security.
CM.com Pricing
The Connectivity Platform offers four subscription plans:
- Go – Free plan
- Basic – €129/month
- Advanced – €399/month
- Pro – Custom pricing
Disclaimer: The pricing is subject to change.
CM.com Integrations
CM.com offers integration with various systems and tools. Supported integrations include:
- Salesforce Engage Software
- Shopify Software
- Zendesk Suite
- Microsoft 365 Software
- Hubspot CRM Software
- SAP CRM Software
- Genesys
Who Is CM.com For?
CM.com’s Connectivity Platform supports communication needs across various industries and sectors, including but not limited to:
- Banking and financial services
- Retail and e-commerce
- Healthcare and medical services
- Logistics and delivery
- Travel and hospitality
Is CM.com Right For You?
If your organization requires a scalable, secure communication platform that supports multiple messaging channels worldwide, CM.com’s Connectivity Platform may be the right fit. Designed for enterprise-grade communication, it combines real-time delivery, failover reliability, and global compliance into one interface.
With recognition from leading clients such as Domino’s, DHL, BMW, and the Van Gogh Museum, CM.com helps streamline communication workflows without compromising security.
Still have questions about CM.com? Contact our customer support team at (661) 384-7070. We're here to help you make the right decision.
CM.com Features
CM.com enables businesses to send SMS worldwide with high deliverability and regional compliance. Through tools like ‘Texter’, teams can test SMS routes to validate message quality across operators and countries, helping ensure messages reach customers reliably.
The ‘Business Messaging API’ allows companies to connect with customers across multiple channels—including SMS, WhatsApp, Apple Messages for Business, and RCS—via a single integration. This unified approach reduces technical complexity and shortens deployment timelines.
CM.com offers real-time delivery tracking and status monitoring through intuitive analytics dashboards. Users can access message logs, view performance metrics, and use conversational analytics to optimize customer interactions and refine communication strategies.
To prevent message delivery failures, CM.com provides intelligent routing with fallback options. Messages can automatically reroute via alternate channels or direct operator paths, ensuring continuity even when the primary route is unavailable.
With ‘Sign’, CM.com allows users to complete contracts and legally binding documents online. This digital signing tool streamlines workflows, facilitates secure approvals, and accelerates the turnaround time for agreements across various industries.
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