Last Updated Oct 23, 2025

Overview

Fortifi is a flexible CRM that combines sales, billing, marketing, and support in one platform. While updates may occasionally disrupt workflows, it helps businesses centralize customer data and improve team collaboration. If you want an easier way to manage the entire customer journey, Fortifi brings everything together in one place.

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Overall Rating

Based on 10 users reviews

4.2

Rating Distribution

Positive

80%

Neutral

20%

Negative

0%

Starting Price
Custom

What Is Fortifi?

Fortifi is a cloud-based CRM solution that centralizes customer data, sales activity, and business operations in one unified platform. The platform combines email marketing, helpdesk support, and billing automation to simplify the entire customer lifecycle. Fortifi features a range of tools that enable businesses to manage contacts, track order history, personalize outreach, and streamline revenue collection. This integrated approach helps reduce complexity, drive smarter decisions, and improve customer satisfaction from the first touchpoint to post-sale support.

Fortifi Pricing

Fortifi offers five flexible plans:

  • Essential: $50/month (5 users)
  • Team: $200/month (20 users)
  • Startup: $400/month (Unlimited users)
  • Growth: $1,000/month (Unlimited users)
  • Tailored: Custom pricing
A free trial is also available with all of the above plans. Request a personalized Fortifi pricing quote tailored specifically to your business model and budget.

Disclaimer: The pricing is subject to change.

Fortifi Integrations

Fortifi offers seamless integration with a variety of apps, including:

Explore the Fortifi demo to gain insights into its integration capabilities.

Who Is Fortifi For?

Fortifi is designed to be used by small to medium-sized businesses, including:

  • IT support companies
  • Affiliate marketing businesses
  • SaaS companies
  • Call centers

Is Fortifi Right For You?

If you're looking for a single system to manage customer interactions, payments, and support tickets, Fortifi may be the right choice. It simplifies how your teams handle contacts, communication, and billing, making it easier to improve retention and revenue. With customizable workflows and data-rich profiles, Fortifi empowers your staff to act quickly and make smarter, more personalized decisions.

Need help deciding if Fortifi is the best fit? Reach out to our support team at (661) 384-7070 for personalized guidance.

Pros And Cons of Fortifi

Pros

  • Combines CRM, billing, and support into one unified platform

  • Built-in email marketing and helpdesk features

  • Offers built-in fraud detection during billing processes

Cons

  • Setup process can be time-consuming

  • Reporting tools lack advanced filtering options

Frequently Asked Questions

Yes, Fortifi offers an API.

Fortifi primarily supports the English language.

Fortifi price plans include Essential for $50/month, Team for $200/month, Startup for $400/month, Growth for $1,000/month, and Tailored with custom pricing. Contact us for a detailed Fortifi cost breakdown as per your requirements.

No, Fortifi does not have a mobile app.

Typical users of Fortifi include SMEs, affiliate marketing businesses, call centers, IT support companies, software companies, and many more.

Fortifi integrates with Amazon Web Services, Twilio, SendGrid, Slack, PayPal, Stripe, and Authorize.net.

Fortifi offers phone, live chat, email (ticketing system), FAQs, and knowledge base support.