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Overview

Gripp offers an all-in-one business platform that streamlines operations for professional service firms by unifying core processes. Although its wide range of features may feel extensive at first, its ability to centralize customer relationship management (CRM), project tracking, and invoicing delivers clarity and efficiency across teams.

Gripp Specifications

  • Contact Management
  • Lead Management
  • Opportunity Management
  • Customer Communication Tracking

Gripp Features

Centralized Contact Management

The software stores all customer, supplier, and prospect details in one place for easy access. It includes quick sorting, data export options, and a unified view that eliminates the need for spreadsheets or disconnected systems to manage contacts.

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Customer Communication Tools

Gripp supports clear, personalized communication by providing access to shared contact records. Teams can manage client messages based on relationship type, improving collaboration and helping departments stay aligned during service, sales, or follow-up activities.

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Interactive Activity Timeline

The platform features a timeline that displays project stages, quotes, and tasks in real time. Users can schedule activities, leave notes, and mention teammates to keep everyone informed and maintain visibility across the entire client lifecycle.

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Custom Data Filtering

Gripp offers advanced filters that organize contacts by sector, role, or team member. Custom fields can be added to improve segmentation, helping users find relevant records faster and generate more tailored reports from the database.

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Conversation And Meeting Records

The software logs client interactions such as calls, meetings, or updates. Each entry can include attachments, allowing teams to maintain a searchable record that improves service continuity and helps preserve important context for future reference.

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Pros And Cons of Gripp

Pros

  • Efficiently manages the sales funnel and online quoting processes

  • Integrated bookkeeping reduces accounting errors and saves time

  • Real-time project tracking helps deliver on time and within budget

Cons

  • Mobile app is limited, lacking full functionality and intuitiveness

  • Occasional limitations in task delegation and assignment tracking

Gripp Reviews

Total 2 reviews

3.5

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

50%

3

Stars

50%

2

Stars

0%

1

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0%

Share your experience

A

Anonymous

Small Business, 11-50 employees

4.0
November 2024

Project Status Visibility Tool

Pros

I can easily track project setup times and monitor how much time I spend on each project. It's also helpful to see how long my colleagues are putting into their work which gives me a good overview of our team's productivity.

Cons

Sometimes I find myself overwhelmed by all the choices available and it's easy to get confused with so many features to navigate through.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

PS

Palash S.

Mid Market, 51-100 employees

3.0
July 2023

Elegant Interface with Strong Performance

Pros

I really appreciate the clean, interactive interface that makes navigating around very smooth. The customer management tools are solid and the campaign and lead tracking features work smoothly. Creating proposals feels easy too , everything just flows naturally.

Cons

The integration with third-party tools could definitely be better and there's always room for improvement when it comes to connecting with other systems we use.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

7

Frequently Asked Questions

Does Gripp offer an API?

Yes, Gripp offers an API.

What language does Gripp support?

Gripp software is primarily available in Dutch.

What level of support does Gripp offer?

Gripp offers support through a variety of resources, including a knowledge base, trainings, onboarding assistance, and help with data migration. You can also find a glossary, a blog, and a contact option for direct inquiries.

What other apps does Gripp integrate with?

Gripp supports integration with multiple platforms, including Google Calendar, HubSpot CRM, Slack, ActiveCampaign, Mailchimp, Jira, and Zapier.

Who are the typical users of Gripp?

Gripp features are used by professional service businesses such as consultancy firms, marketing and advertising agencies, IT service providers, architectural firms, design studios, and business coaches.

Does Gripp have a mobile app?

Yes, Gripp does offer a mobile app.

What types of pricing plans does Gripp offer?

Gripp price starts at €153/month for the Starter plan. The Professional plan begins at €201/month, while the Premium plan is available from €249/month. Onboarding and setup packages include Light at €660, Basic at €1,720, and Pro at €3,950, all charged as a one-time fee. Get a detailed Gripp cost breakdown tailored to your specific needs and budget.