Last Updated
Overview
GymMaster focuses on membership management, enabling members to sign up and pay online. It helps fitness businesses tailor member profiles and send bulk messages to engage members. Managing advanced reporting settings may feel slightly complex, yet its access control and booking tools improve efficiency for gyms, studios, and fitness clubs.
Overall Rating
Based on 20 users reviews
4.5
Rating Distribution
Positive
95%
Neutral
5%
Negative
0%
Starting Price
Custom
GymMaster Specifications
- Contact Management
- Customer Communication Tracking
- Customer Segmentation
- Customer Service/Support
What Is GymMaster?
GymMaster is a comprehensive gym management and CRM platform designed to help fitness businesses manage memberships, bookings, and billing processes. It centralizes member data, enabling better engagement and communication. Its automated payments reduce administrative burden, while scheduling tools improve class management. Built for gyms and fitness centers, it helps streamline operations, enhance customer experience, and support business growth through data-driven insights.
How Much Does GymMaster Cost?
The cost for GymMaster starts at $89/month. This base plan, known as Foundation, includes essential features such as member management, billing automation, and access control integration.
Further pricing tiers of the software are as follows:
- Standard: $129/month
- Advanced: $159/month
- Enterprise: $199/month
In addition to the base subscription costs, organizations should account for the following expenses:
- Implementation: $300–$3,000 for SMBs; $3,000–$10,000 for multi-location deployments
- Data Migration: $500–$5,000 depending on member database size
- Staff Training: $300–$2,500 based on team size
- API And Third-Party Integrations: $500–$5,000 depending on integration scope
Disclaimer: The pricing is subject to change.
GymMaster Integrations
The software supports integration with multiple platforms, such as:
- Zoom
- Zapier
- MyWellness
- Mailchimp software
Who Is GymMaster For?
GymMaster is ideal for the fitness sector.
Is GymMaster Right For You?
Are you struggling to manage memberships, bookings, and payments across your fitness business? Disorganized systems can lead to missed payments, poor member engagement, and operational inefficiencies. GymMaster software addresses this by combining CRM tools, automated billing, and access control into a single platform. Trusted by businesses like 2Fore Golf Studio, it supports fitness facilities that need streamlined operations and better customer management. Its all-in-one approach makes it a strong fit for growing fitness brands.
Still not sure about GymMaster? Contact our support team at (661) 384-7070 for further guidance.
GymMaster Features
Gym Access Control
GymMaster features automated access control, allowing members to enter facilities via secure systems such as a key card or mobile app without requiring front desk access. A gym check-in system that makes it simple to organize your resources and access your gym and health club, and improves relationships with your members.
Membership Management
The software allows members to sign up online and pay directly. This feature helps businesses manage member profiles, track subscriptions, and automate renewals. Build a strong community and long-term client relationships with the most adaptable and scalable gym member management system.
Booking And Scheduling
GymMaster enables users to schedule classes, personal training sessions, and facility bookings efficiently. It is adaptable enough to manage your calendar easily, whether your scheduling is basic or complex. Whether you have many trainers or a variety of facility types, scheduling different classes, activities, one-on-one sessions, and meetings.
Marketing Performance Tracking
This feature tracks marketing campaigns and member engagement, helping businesses identify effective strategies. It helps monitor bounce and unsubscribe rates while optimizing the effectiveness of your email and social media efforts through performance tracking. This way, it helps you grow the member base.
Point Of Sale
The POS system allows gyms to sell products, memberships, and services directly via the gym management system. You can make purchases and collect payments from your members on the go, whether you're running a boot camp session on-site or in the park. As for payments, it supports card and cash payments and even lets you add the amount to the members’ tab.
Pros And Cons of GymMaster
Pros
Easy membership management and billing automation
Integrated booking and scheduling functionality
Strong access control for facility security
Cons
Data transfer takes quite some time
Interface feels slightly outdated
GymMaster Reviews
Total 20 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars35%
3
Stars0%
2
Stars5%
1
Stars0%
Share your experience
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“friendly customer care reps & simple tools”
Pros
One of the biggest strengths is the availability of the customer service team. They're consistently accessible, very knowledgeable and always helpful when something comes up.
Cons
The customer-facing interface could use an update, as it feels a bit dated and could be more user-friendly. That said the studio owner side is much more simple overall.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Health, Wellness and Fitness, 1-10 employees
More than a year
“Regular updates”
Pros
One of the best parts of Gym Master is the support team.. they're fantastic and the system gets updated on a regular basis. It's also simple to use, simple to customize and feels reasonably priced for what it offers.
Cons
Not being able to duplicate contracts slows things down so I have to recreate a lot of different ones manually. The client-facing app also doesn't feel as modern as some other platforms although it still does the job well enough.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“All-in-one gym management winner”
Pros
Getting started was quick because the interface is simple and doesn't take long to understand. It covers everything in one system, including memberships, billing, bookings and access control which makes daily management much simpler. The membership setup is flexible enough to handle different member types and the access control integration works really well with doors, gates and entry systems. The online member portal is also very convenient for sign-ups, payments and class bookings. Automated reminders save a lot of time by cutting down the need to chase missed payments or bookings. On top of that the reporting gives useful insight into attendance, revenue and member trends. Their support team is very responsive whenever help is needed and the mobile-friendly setup works well for both staff and members using phones. Overall it saves a lot of admin time and lets you focus more on members. It's honestly the most effective and secure all-in-one system you can buy.
Cons
Genuinely don't have any negatives to mention about GymMaster. Even if an issue comes up, support responds incredibly fast and usually gets it sorted out within minutes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Frequently Asked Questions
What language does GymMaster support?
GymMaster is primarily available in English.
What other apps does GymMaster integrate with?
It integrates with Zapier, Mailchimp, MyWellness, and Facebook.
Does GymMaster have a mobile app?
Yes, it provides a mobile app for iOS and Android that manages memberships and bookings.
What types of pricing plans does GymMaster offer?
The GymMaster price offers Foundation ($89/month), Standard ($129/month), Advanced ($159/month), and Enterprise ($199/month) plans. Request a personalized GymMaster pricing quote for your business.
Who are the typical users of GymMaster?
Typical users include gyms, fitness clubs, yoga studios, personal trainers, and sports facilities.
Does GymMaster offer an API?
Yes, GymMaster offers API access for integrations.
What level of support does GymMaster offer?
It offers support via calls, FAQs, and user manuals.