Last Updated
Overview
Highrise software offers a streamlined customer relationship management (CRM) experience, centralizing contacts and communication for small teams. While its simplicity limits customization for growing businesses, its intuitive interface requires little to no training, making it a strong choice for teams seeking straightforward, relationship-focused contact and task management.
Overall Rating
Based on 5 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Highrise Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Customer Communication Tracking
What Is Highrise?
Highrise is a customer relationship management platform designed specifically for small businesses, freelancers, and nonprofit organizations. It addresses common pain points like scattered client information and missed opportunities. The platform provides a shared contact database that centralizes every note and email, giving teams a complete history of client interactions. Its task management system allows users to set follow-ups and receive automated reminders, so every client commitment is followed through.
Highrise Pricing
Highrise offers the following pricing plans:
- Basic: $24/month
- Plus: $49/month
- Premium: $99/month
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
Highrise Integrations
The software supports integration with multiple systems and platforms, such as:
- Cyclr
- Less Accounting
- FreshBooks Software
- Help Scout
- ActiveCampaign
- BILLIVING
- Jitbit
Who Is Highrise For?
Highrise is ideal for a variety of roles, services, and small business types, including:
- Freelancers
- Small businesses
- Professional training and coaching
- Software development
- Engineering services
- Digital marketing
- Real estate
Is Highrise Right For You?
If you’re a small business, freelancer, or growing team looking for a simple way to manage contacts and communication, Highrise could be a great fit. It’s built for users who value clarity over complexity and want tools they can start using immediately. Trusted by over 10,000 companies, Highrise offers a focused, easy-to-use approach to relationship management.
Still doubtful if Highrise is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Highrise Features
Contact And Communication Hub
The platform centralizes every client interaction by storing emails, notes, and contact details in one place. This organized timeline allows teams to easily track conversations, access history, and maintain context, improving communication across internal teams and with clients.
Follow-Ups And Automated Reminders
The software simplifies task management with follow-up scheduling and automated reminders via email or SMS. Users can assign tasks, set due dates, and stay informed, ensuring that important leads and client commitments are consistently followed through without manual tracking.
Broadcast Emails
Highrise enables users to send personalized bulk emails with tracking for opens and clicks. This feature helps teams nurture relationships at scale, monitor engagement in real time, and maintain consistent outreach without relying on third-party email marketing platforms.
Search And Filtering
The platform offers robust filtering and search capabilities, allowing users to segment contacts by tags, custom fields, or status. This makes it easy to retrieve specific records quickly, organize data meaningfully, and surface relevant information for follow-up or reporting.
Pipeline Reporting And Analytics
Highrise provides built-in reporting tools to visualize pipeline stages, track deal progress, and monitor team activity. These insights help managers evaluate performance, identify bottlenecks, and make informed decisions to improve sales processes and customer relationship strategies.
Pros And Cons of Highrise
Pros
Simple and easy to use for small teams
Effective task management with reminders and follow-ups
Focused feature set minimizes complexity and busy work
Cons
Lacks advanced features like automation and customizable workflows
Not ideal for large teams or complex sales processes
Highrise Reviews
Total 5 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Education Management, 1-10 employees
Less than a year
“Perfect CRM for SMEs”
Pros
We like the user interface very much. Also got to know that the founders issued Ruby which turned out to be their biggest success.
Cons
No issues whatsoever. Our company has been using this product for several years and its worked great for us.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
10
Functionality
10
Public Relations and Communications, 1-10 employees
More than a year
“Client management made simple”
Pros
I really appreciate how simple it is to access email communications and client details in a portal that the whole team can use. Makes it easy for our team.
Cons
I have no complaints. We are satisfied with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Business Supplies and Equipment, 1-10 employees
Less than a year
“Watch your business grow with Highrise!”
Pros
Love how I can upload data from any third party site using Highrise. It makes my job in sales so much easier. Plus Highrise stores your contact info which is a big help for managing business. It has made everything so convenient for us.
Cons
Theres nothing I dislike about this platform. It has been amazing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What level of support does Highrise offer?
Highrise provides email and live chat support, plus a detailed online help center.
Who are the typical users of Highrise?
Highrise features are used by small businesses, freelancers, startups, IT services, and software development teams.
Does Highrise offer an API?
Yes, Highrise does offer an API.
What other apps does Highrise integrate with?
Highrise supports integration with various platforms and systems, including FreshBooks, ActiveCampaign, Help Scout, Jitbit, Less Accounting, BILLIVING, and Cyclr.
What language does Highrise support?
Highrise software is primarily available in English.
Does Highrise have a mobile app?
Yes, Highrise offers dedicated mobile apps for both iOS and Android.
What types of pricing plans does Highrise offer?
Highrise price starts at $24/month for the Basic plan, $49/month for Plus, and $99/month for Premium. Request a detailed Highrise cost breakdown tailored to your specific needs and budget.
