Overview
Revinate is a guest data platform that helps hoteliers boost direct bookings through personalized marketing and communication. While some users suggest improvements to its membership program, the platform excels in guest segmentation, unified guest view, and contact management, complemented by responsive customer support that adds strong overall value.
Overall Rating
Based on 2 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Revinate Specifications
Contact Management
Lead Management
Opportunity Management
Customer Communication Tracking
What Is Revinate?
Revinate is a Customer Relationship Management (CRM) and guest data platform built specifically for the hospitality industry to help hotels drive direct revenue. It unifies guest data from property management systems and other sources into a single, comprehensive profile, enabling highly targeted marketing segmentation. The platform also automates personalized email campaigns to engage guests throughout their journey, from pre-arrival to post-stay, to encourage loyalty and secure repeat bookings directly through the hotel’s channels.
Revinate Pricing
The software provides three tailored pricing plans for its ‘Revinate Marketing’ platform:
- Starter: Custom pricing
- Pro: Custom pricing
- Custom: Custom pricing
Other products, including ‘Revinate Guest Feedback’ and ‘Reservation Sales,’ are also available through tailored pricing plans.
Disclaimer: The pricing is subject to change.
Revinate Integrations
The platform integrates with several third-party applications and systems, such as:
Who Is Revinate For?
Revinate is ideal for a wide range of businesses in the hospitality sector, such as:
- Luxury hotels
- Business hotels
- Hotel groups
- Resorts
- Lifestyle hotels
Is Revinate Right For You?
Revinate is suited for hotels and hotel groups aiming to strengthen direct bookings over third-party reliance. Its core strength lies in using a unified guest data platform to enable personalized, automated marketing that fosters loyalty. The software also complies with GDPR, PCI-DSS, and SOC 2 Type 1 and Type 2 standards, and its flexible design supports scalability to adapt to different organizational needs.
Still doubtful if Revinate software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Revinate Features
Revinate features include a unified guest database that consolidates reservations and engagement data into a single view. Tools like dashboards, segment builders, and database health tracking enable hotels to monitor profiles, behaviors, and campaign performance across properties.
‘Revinate Marketing’ provides AI-assisted email content creation, drag-and-drop composer, and campaign automation. Hotels can manage single or multi-property campaigns, offer upsell options, and track results with analytics to improve communication, personalization, and overall email performance.
The software’s ‘Reservation Sales’ module enhances call conversions through lead capture, guest data, and outbound strategies. It includes real-time agent coaching, warm transfers, cloud-based telephony, and campaign tracking, with optional 24/7 RezForce support to capture additional voice channel demand.
‘Revinate Guest Feedback’ module centralizes surveys and reviews across platforms, enabling hoteliers to gather guest input, manage reputation, and analyze sentiment. Custom dashboards and reporting support operational improvements, while integrated data enhances guest profiles for more personalized marketing campaigns.
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