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Second CRM

Second CRM

Last Updated Sep 23, 2025

Overview

Second CRM is a powerful platform that empowers growing businesses to manage sales, service, and daily workflows with ease. Although integrations are fewer than top CRMs, it beautifully unifies all customer interactions seamlessly. With its user-friendly design and automation features, teams can work smarter and deliver more consistent customer experiences.

Overall Rating

Based on 1 users reviews

4

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

What Is Second CRM?

Second CRM software is a cloud-based solution designed to help small to mid-sized businesses organize customer data, automate service tasks, and stay on top of every deal. Its ticketing system keeps support teams efficient, while calendar and task tools reduce missed follow-ups. Whether you're aiming for faster response times or cleaner pipelines, Second CRM brings uniformity to the process, making it ideal for businesses ready to grow without getting buried in spreadsheets and scattered communication.

Second CRM Pricing

The price plans of the software consist of the Second CRM Foundation Plan at $5/month/user with the option of Sales and Service Add-on at $30/user/month each. Check detailed Second CRM pricing and get a quote that suits your line of business and budget.Check detailed Second CRM pricing and get a quote that suits your line of business and budget.

Disclaimer: The pricing is subject to change.

Second CRM Integrations

The software offers smooth integration with multiple apps, including:

Watch the Second CRM demo for details about its integration capabilities.

Who Is Second CRM For?

Second CRM features tools that are suitable for a wide range of industries, including:

  • Insurance
  • Investment management
  • Higher education
  • Retail and e-commerce
  • Manufacturing and distribution
  • Property management
  • Specialized clinics

Is Second CRM Right For You?

Second CRM is the perfect fit for businesses seeking customizable workflows, industry-ready solutions, and affordable automation. Its standout modular design lets you scale features as your business grows, from basic automation to advanced sales and service tools. Second CRM was honored as the Malaysian Top E-Commerce Service Provider in the CRM Service Category in 2019. If you want enterprise-level capabilities without the complexity or high cost, Second CRM delivers value, flexibility, and proven results all in one platform.

Still doubtful if Second CRM is the right fit? Call our support team at (661) 384-7070 for professional guidance.

Pros And Cons of Second CRM

Pros

  • Offers a single unified view across all customer interactions

  • Real-time customizable dashboards and detailed reports

  • Creates personalized email templates from CRM

Cons

  • Account management and post-sale support are insufficient

  • Free trial not consistently available or advertised

Frequently Asked Questions

No, Second CRM does not have a mobile app.

Second CRM supports English and all Asian languages.

Second CRM integrates with Microsoft Office 365, Google Workspace, QuickBooks, Xero, Mailchimp, ActiveCampaign, and InvoiceNow.

Second CRM offers phone, online form, helpdesk ticketing, FAQs, and knowledge base support.

Second CRM cost comprises a single plan, i.e., Second CRM Foundation Plan at $5/user/month, with optional Sales and Service Add-Ons at $30/user/month each. Contact us for further Second CRM price details.

Yes, Second CRM offers an API.

Typical users of Second CRM include industries such as retail and eCommerce, manufacturing and distribution, investment management, insurance, specialized clinics, property management, and higher education.