Last Updated
Overview
VipeCloud software offers an all-in-one customer relationship management (CRM) platform that streamlines sales, marketing, and communication to drive growth. While it lacks advanced AI capabilities, its strong support and integrated features make it a valuable option for growing businesses seeking simplicity and efficiency in managing customer engagement.
Overall Rating
Based on 3 users reviews
4.3
Rating Distribution
Positive
67%
Neutral
33%
Negative
0%
Starting Price
Custom
VipeCloud Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is VipeCloud?
VipeCloud is a comprehensive customer relationship management platform built for small to mid-sized businesses looking to unify their sales and marketing efforts. It centralizes contact management, sales pipelines, and communication tools into one system, enabling teams to automate tasks, track customer interactions, and streamline lead nurturing. By replacing fragmented systems, VipeCloud helps businesses reduce manual work, improve team coordination, and close deals more efficiently.
VipeCloud Pricing
VipeCloud pricing is structured across three categories, as detailed below:
Individual:
- Community: $15/month
- Plus: $25/month
- Pro: $50/month
- Enterprise: $75/month
Team:
- Pro: $50/month
- Enterprise: $75/month
Custom: Contact for pricing
Disclaimer: The pricing is subject to change.
VipeCloud Integrations
The software supports integration with multiple systems and platforms through Zapier, including:
Who Is VipeCloud For?
VipeCloud is designed to support a variety of roles and sectors within the sales and marketing landscape, including:
- Small businesses
- Marketing agencies
- Service industry teams
- SaaS businesses
- Franchise consultants
- Nonprofit organizations
- Solopreneurs
Is VipeCloud Right For You?
VipeCloud is suited for businesses that need a CRM to support varied sales processes without added complexity. Its flexible pipeline setup, clear activity tracking, and built-in collaboration tools help teams stay organized and maintain visibility across customer interactions, making it a practical option for streamlining day-to-day relationship management.
Still doubtful if VipeCloud is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
VipeCloud Features
Sales Pipeline
VipeCloud provides a customizable visual pipeline that helps teams track opportunities across every stage of the sales cycle. Users can review communication history, monitor sales velocity, and identify bottlenecks to improve forecasting accuracy and drive more consistent revenue growth.
Task Management
The platform includes built-in task management tools that organize daily activities and improve team productivity. Automated reminders, a prioritized to-do list, and click-to-call functionality ensure that follow-ups are timely and all interactions are automatically logged within the CRM system.
Customizations
VipeCloud allows extensive customization to match specific business processes. Teams can create custom fields, define unique sales pipelines with tailored stages, and adjust data views to focus on the most relevant information for their workflows and operational efficiency.
Reporting
The software offers robust reporting tools to support data-driven decision-making. Users can measure performance indicators such as sales velocity, campaign results, and team activity to uncover trends, track goals, and allocate resources effectively for sustainable business growth.
Estimates
VipeCloud enables users to create and send professional estimates using trackable links instead of static PDFs. The system autofills customer data, allows for direct approval, and integrates with QuickBooks to simplify the sales-to-accounting handoff and shorten the closing process.
Pros And Cons of VipeCloud
Pros
Intuitive and easy-to-navigate user interface for beginners
Strong automation features save time on repetitive tasks
Scalable platform suits small to midsize business growth
Cons
Limited auto-population of contacts from emails currently
Some email template customizations can be tricky to manage
VipeCloud Reviews
Total 3 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars0%
3
Stars33%
2
Stars0%
1
Stars0%
Share your experience
Small Business, 1-10 employees
“Affordable but rough around the edges”
Pros
Its an affordable option compared to the bigger, more established CRM platforms out there. The support has been excellent especially Drew who's been really helpful.
Cons
The interface feels really messy and hard to use. Also has that outdated look. Finding help online is frustrating since there's barely any documentation available. Sure they have plenty of videos but you cant search through them to find what you need. Its hard to grt thr hang of. Ive given up on training interns because they would be gone before they even get comfortable with it. When you try to connect it with other tools, your options are pretty limited and even then you're stuck using their restricted Zapier API which doesn't do much.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Small Business, 11-50 employees
“Complete CRM solution with Gmail Integration”
Pros
I really appreciate the personalized Email Blaster. It's very fast and provides complete feedback on delivery and read status. It has made reaching large audiences much simpler for me.
Cons
The bulk email feature makes it really difficult to include images. I also wish there were some pre made email templates available. Having to create everything from scratch takes way too much time. Another major issue is the pricing structure which honestly isn't very affordable for users in India. The cost makes it hard to justify using this tool long term especially for smaller dealerships operating on tight budgets.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Small Business, 11-50 employees
“Blown away by this platform”
Pros
The response time from the Vipecloud team is incredibly fast and they're quick to implement feature changes when needed. This level of support makes me want to recommend their service to anyone looking for a CRM solution. What really matters to me is client satisfaction and everyone whos used their accounts loves how simple it is to create emails and send video messages to both teams and customers.
Cons
Honestly I wish there were a few more training videos available but I understand thats coming soon. Other than that I have no issues. Their team has been very helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Who are the typical users of VipeCloud?
VipeCloud features are used by small to medium-sized businesses (SMBs). The company also offers specialized solutions tailored to franchise development operations and marketing agencies.
What language does VipeCloud support?
VipeCloud software primarily supports English.
What types of pricing plans does VipeCloud offer?
VipeCloud price starts at $15/month under the Individual plan, with additional tiers including Plus at $25/month, Pro at $50/month, and Enterprise at $75/month. Team pricing follows the same structure, while a Custom plan is also available upon request. Get a detailed VipeCloud cost breakdown tailored to your specific requirements.
What level of support does VipeCloud offer?
VipeCloud offers a tiered customer support model based on the subscription plan. All users can access the online Help Center, while Pro users receive email support. Enterprise subscribers gain additional access to phone and Zoom call support.
What other apps does VipeCloud integrate with?
VipeCloud integrates with Zoom and QuickBooks via Zapier.
Does VipeCloud offer an API?
Yes, VipeCloud offers an API.
Does VipeCloud have a mobile app?
Yes, VipeCloud offers a dedicated mobile app for both iOS and Android.