Last Updated
Overview
Zen Planner is a cloud-based business management software that streamlines lead capture, member engagement, and marketing automation for fitness studios. While the communication tools might be limited, the core platform delivers strong performance. With fast campaign deployment, it's a practical choice for studios looking to increase efficiency and retention.
Overall Rating
Based on 11 users reviews
3.3
Rating Distribution
Positive
36%
Neutral
45%
Negative
18%
Starting Price
Custom
ZenPlanner Specifications
- Lead Management
- Customer Communication Tracking
- Email Integration
- Customer Segmentation
What Is ZenPlanner?
Zen Planner is a cloud-based customer relationship management (CRM) solution designed specifically for fitness businesses, serving gyms, studios, and martial arts schools. While it encompasses comprehensive business management, its robust CRM functionalities are central to its offering. The software offers features such as lead management, automated marketing, member communication, and retention analytics.
It streamlines customer relationship processes, enabling fitness professionals to efficiently attract, engage, and retain members by automating critical interactions and providing insightful data.
ZenPlanner Pricing
Zen Planner pricing includes the following plans:
- Zen Planner Studio - Starting at $99/month
- Website Extension - $99/month
- Engage Extension - $249/month (for non-Zen Planner customers: $299/month with a one-time $300 setup fee)
- Branded App - $39/month
- EMV Devices - $39/month
Disclaimer: The pricing is subject to change.
ZenPlanner Integrations
Zen Planner integrates with the following third-party software, such as:
- Mailchimp software
- Slack software
- Google Drive
- Microsoft 365
- Shopify software
Who Is ZenPlanner For?
Zen Planner software serves a wide range of industries and sectors, including:
- Fitness studios
- Martial arts schools
- CrossFit gyms
- Yoga and pilates studios
- Personal training businesses
- Boutique wellness centers
- Gymnastics and dance academies
Is ZenPlanner Right For You?
Are you looking for a CRM and marketing platform that streamlines lead capture, member management, and local reputation building in one intuitive tool? Zen Planner simplifies these processes so you can focus on growing your fitness business.
Zen Planner adheres to PCI standards for secure payment processing, safeguarding sensitive member and billing information. It’s secure, scalable, and built to support studios from single-location to multi-site operations.
Still not sure if Zen Planner CRM is right for you? Contact our customer support team at (661) 384‑7070, who will help you make the best decision.
ZenPlanner Features
Lead Generation
This feature helps drive new member acquisition through smart website tools and integrated social media tactics. Zen Planner empowers fitness businesses to capture high-quality leads by increasing online visibility and guiding prospects through a conversion-ready experience
Member Conversion
Zen Planner features automated, behavior-driven messaging that instantly engages visitors and guides them toward membership. This intelligent system personalizes every interaction based on user behavior, improving conversion rates and significantly reducing the need for manual follow-ups.
Reputation Builder
The software offers a dedicated toolset to boost your brand credibility by capturing more positive reviews and enhancing your gym’s online visibility. It automates review requests from satisfied members and enables real-time responses to feedback. This continuous engagement strengthens local SEO rankings, improves discoverability in search results, and builds trust among prospective members.
Campaign Deployment
Zen Planner provides a fast-launch campaign builder with over 100 ready-made templates designed for fitness, martial arts, and wellness businesses. With a two-click setup, studios can quickly roll out targeted promotions without relying on complex tools. This helps attract leads, re-engage inactive clients, and increase brand visibility.
Workflow Automation
The automated workflows capture leads, schedule follow-ups, and maintain member communication without manual effort. This feature streamlines business processes, boosts staff efficiency, and ensures consistent engagement through tools like two-way texting and visual dashboards. It helps keep your operations organized while maximizing conversion and retention.
Pros And Cons of ZenPlanner
Pros
Quick data downloads into spreadsheets are available
Centralized tools simplify member management
Offers strong financial and email automation
Cons
Network crashes during key operations frequently
Mobile app lacks features and reliability
ZenPlanner Reviews
Total 11 reviews
3.3
All reviews are from verified customers
Rating Distribution
5
Stars27%
4
Stars9%
3
Stars45%
2
Stars0%
1
Stars18%
Share your experience
Health, Wellness and Fitness, 1-10 employees
Free Trial
“Reliable planning tool”
Pros
I find it an excellent tool for planning that helps keep everything organized and on track.
Cons
Nothing at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 1-10 employees
Less than a year
“No support and constant billing problems”
Pros
ZenPlanner platform was decent overall. But I feel like it would have been nice if there was an app version available.
Cons
The customer service was disappointing. As they failed to refund me and ignored our cancellation request completely.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Better choice among others”
Pros
I love the platform's functionality. The financial reports are a huge bonus and the automated features like emails and automatic responses are a great touch.
Cons
Well I wish there was a proper app for trainers like one that includes exercises and videos showing clients how to perform their weight training routines that the trainer assigns to them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What language does Zen Planner support?
Zen Planner supports the English language.
What level of support does Zen Planner offer?
Zen Planner provides support via email and phone.
What other apps does Zen Planner integrate with?
Zen Planner integrates with platforms such as Mailchimp, Slack, Google Drive, Microsoft 365, Shopify, WhatsApp, and Instagram.
Who are the typical users of Zen Planner?
Zen Planner is designed for fitness businesses, including fitness studios, martial arts schools, CrossFit gyms, yoga and pilates studios, personal training businesses, boutique wellness centers, and dance academies.
Does Zen Planner offer an API?
Yes, Zen Planner provides API access.
Does Zen Planner have a mobile app?
Yes, Zen Planner offers a mobile app.
What types of pricing plans does Zen Planner offer?
Zen Planner offers various pricing plans, including Zen Planner Studio starting at $99/month, Website for $99/month, Engage at $249/month (or $299/month for non-customers with a $300 setup fee), Branded App for $39/month, and EMV Devices for $39/month. Request a custom ZenPlanner price quotation.