ZenPlanner
Last Updated
Key Takeaways
Generated from the text of customer reviews
Our Verdict
Overall Rating
Based on 11 users reviews
3.3
Rating Distribution
Positive
36%
Neutral
45%
Negative
18%
Starting Price
$99
per month
ZenPlanner Specifications
- Contact Management
- Lead Management
- Customer Communication Tracking
- Email Integration
ZenPlanner Features
Lead Generation
Zen Planner helps attract more members and students through smart strategies across websites and social media. Smart website tools support lead generation, while social media efforts focus on reaching potential customers directly. The software also works to drive high-quality traffic, connecting fitness businesses with more relevant prospects rather than just more visitors overall. This combination gives businesses more chances to turn online interest into actual memberships and enrollments.
Member Conversion
Personalized messages, sent through AI, help engage potential members and nudge them toward signing up. This kind of targeted communication keeps prospects' interests in focus, rather than sending the same generic follow-up to everyone. Engaging leads this way supports stronger conversion from initial interest to actual membership. Businesses end up with more opportunities to turn a prospect into a loyal member.
Real-Time Business Insights
Zen Planner provides real-time data through 140 pre-built, customizable reports, charts, graphs, and dashboards. Businesses can tailor reports to their specific programs, set goals, and receive notifications when something needs attention. Reports also export to QuickBooks, ADP, Xero, and Gusto. This gives fitness businesses faster access to the performance data behind their decisions.
Campaign Deployment
The software helps launch a marketing campaign in a short time. More than 100 pre-built templates give businesses ready-made options for different campaign needs, including industry-specific templates built for martial arts businesses, gyms, and other fitness studios. Campaign creation can get faster and easier, with relevant templates already prepared instead of starting from a blank page.
Payment Processing
Processing payments runs through ‘Zen Planner Payments,’ with automated billing, online payment options, and tools built to recover lost revenue. Members can view and pay bills from desktop, mobile, or EMV devices, while proactive billing support helps resolve payment issues before they turn into lost revenue. Clear pricing and built-in security round out a more reliable payment experience overall.
Convenient Member Management
The software provides members with self-service options through website embeds, member tools, and quick check-ins. Embedded forms and schedules let prospects view calendars, reserve classes, and sign up for free trials without contacting staff first. Members can also check in, manage alerts, pay bills, and purchase retail items on their own, with Kiosk Mode and the Staff App speeding up check-ins even further.
Pros And Cons of ZenPlanner
Pros
Easy navigation makes daily membership management less complicated
Custom reports provide clearer insight into gym performance
Embedded scheduling simplifies website-based class and trial bookings
Mobile tools make member check-ins and reservations convenient
Automated billing reduces manual payment tracking for gym staff
Cons
Occasional lags can interrupt otherwise smooth daily operations
Customer credit management can become difficult for staff
Some workflows feel clunky when managing multiple locations
ZenPlanner Pricing
Studio PlanZen Planner Studio | Studio Plan ExtensionWebsite | Studio Plan ExtensionEngage | Member Experience ToolsBranded App | Member Experience ToolsEMV Devices | Zen Planner Payments |
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$99 per month | $99 per month | $249 | $39 per month | $39 per month | Custom pricing |
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Disclaimer: The pricing details were last updated on Sep 14, 2026 from the vendor's website. Please contact us for a tailored pricing list.
ZenPlanner Reviews
Total 11 reviews
3.3
All reviews are from verified customers
Rating Distribution
5
Stars27%
4
Stars9%
3
Stars45%
2
Stars0%
1
Stars18%
Share your experience
Health, Wellness and Fitness, 1-10 employees
Free Trial
“Reliable planning tool”
Pros
I find it an excellent tool for planning that helps keep everything organized and on track.
Cons
Nothing at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 1-10 employees
Less than a year
“No support and constant billing problems”
Pros
ZenPlanner platform was decent overall. But I feel like it would have been nice if there was an app version available.
Cons
The customer service was disappointing. As they failed to refund me and ignored our cancellation request completely.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Better choice among others”
Pros
I love the platform's functionality. The financial reports are a huge bonus and the automated features like emails and automatic responses are a great touch.
Cons
Well I wish there was a proper app for trainers like one that includes exercises and videos showing clients how to perform their weight training routines that the trainer assigns to them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Who are the typical users of Zen Planner?
Zen Planner is designed for fitness businesses, including fitness studios, martial arts schools, CrossFit gyms, yoga and Pilates studios, personal training businesses, boutique wellness centers, and dance academies.
What language does Zen Planner support?
Zen Planner supports the English language.
Does Zen Planner offer an API?
Yes, Zen Planner provides API access.
What types of pricing plans does Zen Planner offer?
Zen Planner pricing starts at $99/month for the Studio plan. Studio extensions include Website at $99/month and Engage at $299/month for non-Zen Planner customers (plus a $300 one-time setup fee) or $249/month for existing customers with no setup fee. Additional tools include a Branded App at $39/month and EMV Devices at $39/month, while Zen Planner Payments is available at a custom price. Request a custom ZenPlanner price quotation.
What other apps does Zen Planner integrate with?
Zen Planner integrates with platforms such as Mailchimp, Slack, Google Drive, Microsoft 365, Shopify, WhatsApp, and Instagram.
What level of support does Zen Planner offer?
Zen Planner provides support via email, chat, phone, and a help center.
Does Zen Planner have a mobile app?
Yes, Zen Planner offers a mobile app for both iOS and Android users.