Last Updated

Overview

Zen Planner is a cloud-based business management software that streamlines lead capture, member engagement, and marketing automation for fitness studios. While the communication tools might be limited, the core platform delivers strong performance. With fast campaign deployment, it's a practical choice for studios looking to increase efficiency and retention.

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Overall Rating

Based on 11 users reviews

3.3

Rating Distribution

Positive

36%

Neutral

45%

Negative

18%

Starting Price
Custom

ZenPlanner Specifications

Lead Management

Customer Communication Tracking

Email Integration

Customer Segmentation

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What Is ZenPlanner?

Zen Planner is a cloud-based customer relationship management (CRM) solution designed specifically for fitness businesses, serving gyms, studios, and martial arts schools. While it encompasses comprehensive business management, its robust CRM functionalities are central to its offering. The software offers features such as lead management, automated marketing, member communication, and retention analytics.

It streamlines customer relationship processes, enabling fitness professionals to efficiently attract, engage, and retain members by automating critical interactions and providing insightful data.

ZenPlanner Pricing

Zen Planner pricing includes the following plans:

  • Zen Planner Studio - Starting at $99/month
  • Website Extension - $99/month
  • Engage Extension - $249/month (for non-Zen Planner customers: $299/month with a one-time $300 setup fee)
  • Branded App - $39/month
  • EMV Devices - $39/month
The software offers various pricing options that cater to different organizations and their needs. Request a custom ZenPlanner cost quote for your business.

Disclaimer: The pricing is subject to change.

ZenPlanner Integrations

Zen Planner integrates with the following third-party software, such as:

To see these integrations in action, watch a free ZenPlanner demo.

Who Is ZenPlanner For?

Zen Planner software serves a wide range of industries and sectors, including:

  • Fitness studios
  • Martial arts schools
  • CrossFit gyms
  • Yoga and pilates studios
  • Personal training businesses
  • Boutique wellness centers
  • Gymnastics and dance academies

Is ZenPlanner Right For You?

Are you looking for a CRM and marketing platform that streamlines lead capture, member management, and local reputation building in one intuitive tool? Zen Planner simplifies these processes so you can focus on growing your fitness business.

Zen Planner adheres to PCI standards for secure payment processing, safeguarding sensitive member and billing information. It’s secure, scalable, and built to support studios from single-location to multi-site operations.

Still not sure if Zen Planner CRM is right for you? Contact our customer support team at (661) 384‑7070, who will help you make the best decision.

ZenPlanner Features

This feature helps drive new member acquisition through smart website tools and integrated social media tactics. Zen Planner empowers fitness businesses to capture high-quality leads by increasing online visibility and guiding prospects through a conversion-ready experience

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Zen Planner features automated, behavior-driven messaging that instantly engages visitors and guides them toward membership. This intelligent system personalizes every interaction based on user behavior, improving conversion rates and significantly reducing the need for manual follow-ups.

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The software offers a dedicated toolset to boost your brand credibility by capturing more positive reviews and enhancing your gym’s online visibility. It automates review requests from satisfied members and enables real-time responses to feedback. This continuous engagement strengthens local SEO rankings, improves discoverability in search results, and builds trust among prospective members.

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Zen Planner provides a fast-launch campaign builder with over 100 ready-made templates designed for fitness, martial arts, and wellness businesses. With a two-click setup, studios can quickly roll out targeted promotions without relying on complex tools. This helps attract leads, re-engage inactive clients, and increase brand visibility.

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The automated workflows capture leads, schedule follow-ups, and maintain member communication without manual effort. This feature streamlines business processes, boosts staff efficiency, and ensures consistent engagement through tools like two-way texting and visual dashboards. It helps keep your operations organized while maximizing conversion and retention.

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Pros And Cons of ZenPlanner

Pros

  • Quick data downloads into spreadsheets are available

  • Centralized tools simplify member management

  • Offers strong financial and email automation

Cons

  • Network crashes during key operations frequently

  • Mobile app lacks features and reliability

ZenPlanner Reviews

Total 11 reviews

3.3

All reviews are from verified customers

Rating Distribution

5

Stars

27%

4

Stars

9%

3

Stars

45%

2

Stars

0%

1

Stars

18%

Share your experience

S

Stelios

Health, Wellness and Fitness, 1-10 employees

Free Trial

5.0
May 2025

Reliable planning tool

Pros

I find it an excellent tool for planning that helps keep everything organized and on track.

Cons

Nothing at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kieran

Consumer Services, 1-10 employees

Less than a year

1.0
March 2025

No support and constant billing problems

Pros

ZenPlanner platform was decent overall. But I feel like it would have been nice if there was an app version available.

Cons

The customer service was disappointing. As they failed to refund me and ignored our cancellation request completely.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

6

C

Champ

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0
January 2025

Better choice among others

Pros

I love the platform's functionality. The financial reports are a huge bonus and the automated features like emails and automatic responses are a great touch.

Cons

Well I wish there was a proper app for trainers like one that includes exercises and videos showing clients how to perform their weight training routines that the trainer assigns to them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Zen Planner supports the English language.

Zen Planner provides support via email and phone.

Zen Planner integrates with platforms such as Mailchimp, Slack, Google Drive, Microsoft 365, Shopify, WhatsApp, and Instagram.

Zen Planner is designed for fitness businesses, including fitness studios, martial arts schools, CrossFit gyms, yoga and pilates studios, personal training businesses, boutique wellness centers, and dance academies.

Yes, Zen Planner provides API access.

Yes, Zen Planner offers a mobile app.

Zen Planner offers various pricing plans, including Zen Planner Studio starting at $99/month, Website for $99/month, Engage at $249/month (or $299/month for non-customers with a $300 setup fee), Branded App for $39/month, and EMV Devices for $39/month. Request a custom ZenPlanner price quotation.