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Broadly

Broadly

Last Updated Dec 15, 2025

Overview

Broadly helps local service businesses capture leads, manage customer communication, and boost online reviews efficiently. While automated follow-up for quotes is somewhat limited, its AI chat and review management tools streamline engagement for small to medium teams.

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Starting Price
Custom

What Is Broadly?

Broadly is a cloud-based customer engagement platform designed for local service businesses. It uses AI-powered web chat to answer questions, capture leads, and assist with bookings. The platform also helps businesses collect reviews, respond to customers, and manage all messages in a unified inbox. Broadly integrates with existing workflows and systems, enabling small to medium businesses to improve their online reputation, connect with customers, and grow efficiently.

Broadly Pricing

The vendor allows businesses to purchase the full software package or select individual services to start with what they need and expand anytime. Businesses can choose from the following Broadly price plans:

  • Standard: $399/month
  • Pro: $699/month
  • Premium: $999/month
  • Franchises and Multi Location: Custom pricing

Individual Software Tools

  • Conversations AI: Starting at $139/month
  • Reputation Management: Starting at $79/month
  • iMapping Local SEO and Listings: Starting at $59/month
  • Social Marketing: Starting at $89/month
  • Campaigns Pro: Starting at $99/month
  • AudioEye ADA Compliance: $79/month
Request a personalized Broadly pricing quote for your business today!

Disclaimer: The pricing is subject to change.

Broadly Integrations

The software supports integration with multiple systems and platforms, such as:

Book a free Broadly demo to learn more about its integration capabilities.

Who Is Broadly For?

Broadly software is ideal for a wide range of industries and sectors, including:

  • Automotive services
  • Home services
  • Pet services
  • Legal services
  • Healthcare

Is Broadly Right For You?

If you are a local service provider looking to improve your online presence and lead capture, Broadly could be a solid fit. It resolves the pain points of missed business opportunities and low review volume using scalable AI tools. The vendor implements robust security measures, partners with top companies, and offers proven expertise to grow your business and streamline customer engagement efficiently.

Still doubtful if Broadly software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Pros And Cons of Broadly

Pros

  • Provides quick, easy access to reviews

  • Tracks technician performance and team contributions

  • Automates review requests via email and SMS

Cons

  • Leads between locations sometimes get mixed up

  • Some features may feel overwhelming for small teams

Frequently Asked Questions

Broadly provides support via phone, email, live chat, and contact form.

The software is available in English.

Broadly offers tiered subscriptions: Standard ($299/month), Pro ($499/month), Premium ($699/month), and Custom plans for franchises or multi-location businesses, and various single tool packages. Get in touch for a personalized Broadly cost estimate.

Yes, Broadly provides an API to enable custom integrations.

The software integrates with platforms, such as Jobber, QuickBooks, Clio, Shopmonkey, and PetExec.

Broadly features are used by small to mid-sized businesses in sectors and industries like automotive services, home services, pet services, legal services, and healthcare.

Yes, Broadly offers a mobile app for both iOS and Android devices.

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