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CollaborateMD efficiently manages both front-end and back-end tasks. Its comprehensive features provide medical billing, claims management, eligibility verification, etc. Focus on what matters the most- your patient care. Discover more about its features today!

CollaborateMD Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integrations

Patient Portal

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What Is CollaborateMD?

Overview

CollaborateMD, a cloud-based medical billing and practice management software, provides its services to healthcare providers of all sizes. This software is designed to save time and minimize errors by managing real-time claims submission and accurate charge capture. It also provides professional and institutional billing services, streamlining revenue cycle management and enhancing overall operational efficiency for healthcare organizations.

What Is CollaborateMD Best For?

Accurate Charge Capture is one feature CollaborateMD is best known for. With a built-in clearinghouse and claim scrubbing, the software ensures a fast charge within seconds of submission. Furthermore, it also presents warning messages to avoid potential coding errors. It saves time, and users can work on the rejected claims before sending them to the payers.

CollaborateMD Pricing

CollaborateMD offers several customizable pricing plans, starting at $215/month. Currently, it offers these five plans:

  • Starter - Custom Pricing
  • Basic - Custom Pricing
  • Growth - Custom Pricing
  • Unlimited - Custom Pricing
Users can get a customized quote based on their preferences and the facility's size.

CollaborateMD Integrations

CollaborateMD integrates seamlessly with various EHR/EMR, pharmacy management systems, laboratory software, and payer systems. Some of these include:

How Does CollaborateMD Work?

Here's how you can make use of the software's features:

  • Log in using your credentials
  • Tailor the software according to your practice's specific needs by using Customer Setup
  • Open the Dashboard to see an overview of claims, bills, charges received and debts.
  • Schedule patient appointments by going to Appointments
  • Select Claims to review billing and claims processes
  • Open Reports to make a custom report builder for your patients 
Schedule a free CollaborateMD demo today to see the software in action.

Who Is CollaborateMD For?

CollaborateMD is for healthcare providers, from small private practices to large hospitals. It serves various medical specialties.

Is CollaborateMD Right For You?

This all-in-one practice management software streamlines patient management for healthcare organizations. It offers bidirectional interfaces with multiple renowned EHRs.

With CollaborateMD, you can gain complete control over your revenue cycle, from patient scheduling to billing and payment processing.

Still unsure whether CollaborateMD is suitable for your billing needs? Contact us at (661) 384-7070, and our team will help you make the right decision.

CollaborateMD Features

The online portal allows healthcare providers and patients to interact seamlessly. Patients can schedule appointments, view their medical records, and even make payments online, enhancing the overall patient experience.

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CollaborateMD offers around 125 customizable reports to healthcare providers. Users can create, execute, and access numerous reports concurrently, simplifying data dissemination among team members.

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The scheduling platform offered by CollaborateMD offers patient reminders and online booking. With user-friendly tools, healthcare providers can manage their schedules effortlessly. It prevents overbooking, reduces no-shows, and optimizes patient flow.

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Claims management streamlines complex claims submission and processing. It automatically validates claims for accuracy, reducing rejections. Real-time tracking and reporting help practices monitor the status of claims, ensuring timely reimbursements.

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RCM provides users with streamlined billing, claims processing, and payment collection, optimizing financial efficiency and reducing errors. This practice management software ensures healthcare providers receive timely payments while enhancing the patient billing experience.

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CollaborateMD enhances patient care by ensuring that accurate and up-to-date medical information is readily available to providers when needed. They can easily create, update, and access patient records while adhering to strict privacy and security standards.

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Pros and Cons of CollaborateMD

Pros

  • Streamlines the medical billing workflow from start to finish
  • Offers full reporting capabilities for enhanced decision-making
  • User-friendly interface for seamless navigation
  • Provides access to completed transition paperwork

Cons

  • Customer service can be improved
  • Initial learning curve for new users, according to some CollaborateMD reviews

CollaborateMD Pricing

Starter

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What's Included

  • Unlimited claims

  • Appointment Scheduler

  • Real-Time Claim Submission

  • Built-in Clearinghouse Edits

  • Free Preferred EHR Interface

  • CMD2GO ( Mobile App)

  • Central Business Intelligence Reports

  • Patient Payment Plans

  • 75 MB Document Cloud Storage

  • In-App Credit Card Processing

Basic

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What's Included

  • Starter features, plus

  • 150 MB Document Cloud Storage

  • Custom Report Builder

  • Unlimited ERA w/ Auto Posting

  • Unlimited Real-Time Eligibility

Growth

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What's Included

  • Basic features, plus

  • 200 MB Document Cloud Storage

  • Report Snap & Share

  • Claim Scrubbing

  • Claim Follow-up & Task Management

  • Unlimited USPS Address Scrubbing

Unlimited

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What's Included

  • Growth features, plus

  • 250 MB Document Cloud Storage

  • Enhanced User Print Statements

  • Unlimited claim Attachment

  • Unlimited Phone Appt Reminders

  • Unlimited SMS Appt Reminders

  • Unlimited Paper Claims

CollaborateMD Reviews

Overall Rating

3.9

69 Review(s)

Rating Distribution

5

star

(37)

4

star

(12)

3

star

(4)

2

star

(5)

1

star

(11)

November 2023

Too complicated

Molly

Medical Practice

Ease of use

2

Value for money

2

Customer Support

2

Functionality

5

Pros

While there are certain features within CollaborateMD that facilitate easier viewing of claims, beyond that, there's nothing I wanna mention here.

Cons

The training process was excessively complex, leaving me puzzled about the whereabouts of most forms and how to proceed with signing procedures. Unlike other EMRs that offer intuitive navigation, this system lacks user-friendliness. Moreover, rectifying errors in claims appears convoluted, as there's no straightforward method for correction. In the past, contacting customer service was challenging, although recent improvements have eased this issue. Nevertheless, identifying claim discrepancies remains a daunting task, often requiring comparisons with previous billing software for resolution. Despite contacting support in removing a user, I received inaccurate information, resulting in overcharges that the accounting department refused to refund. As a small business owner burdened by unnecessary expenses due to a lack of efficient support and billing system usability, I find this situation utterly unacceptable and will caution others against using this software.

June 2023

Not recommended to anyone

Barb

Internal Medicine

Ease of use

3

Value for money

2

Customer Support

4

Functionality

4

Pros

I cant think of a single good thing to mention.

Cons

We havent been paid CMS in 6 weeks and no one at this organization has been able to help or seem interested in doing so. Agree with previous reviewer that the problem appears to be with their switch to another (and probably cheaper) clearinghouse that is equally unreachable and insensitive.You do get what you pay for. Shortly looking for another vendor. Shame on them....I would give zero stars if I could.

June 2023

A really good product

Alexandra

Medical Practice

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

Pros

Our use of CollaborateMD has been in transition, gradually migrating clients to our preferred billing software. However, we've opted to keep accounts open to retain access to older data and work through existing accounts receivable. I find the software user-friendly, and the customizable reports are immensely helpful and easy to use.

Cons

While there are no major drawbacks to CollaborateMD, I find myself more accustomed to alternative systems. Nonetheless, I believe it's a viable and reasonably priced option for small to medium-sized practices. However, potential challenges may arise with integration, as none of the setups we've faced so far have achieved successful integration.

View All 69 Reviews

Frequently Asked Questions

CollaborateMD offers medical billing and scheduling capabilities that help streamline workflows for your medical practices. The software allows users complete access to their billing and claims submission procedures.