Asure Software

2023 Review

Pros

The availability and expertise of our payroll specialist have been invaluable. Whenever we need information or reports, they deliver promptly.

Cons

It's essential for clients to be informed of any changes in their payroll specialist's contact information. Also, it's crucial to double-check check dates while processing bonuses.

Non Profit Organization

Pros

Using Asure Payroll has made our operations significantly easier. Given that we rely on grants and donations, the detailed labor distribution provided by Asure simplifies our monthly grant reporting immensely. Moreover, the system allows us to create a dedicated department for employees to log their hours accurately. This capability is crucial for us to maintain compliance and accurately report our expenditures. As a nonprofit organization, having a streamlined process like this is invaluable for our financial management.

Cons

Initially, it felt complex, but after receiving proper training, it became effortless.

PAYROLL MANAGEMENT

Pros

Setting up was a breeze, and their customer service continues to impress me.

Cons

Honestly, I love how easy it is to use. I just email my timesheets every week, and I receive my payroll details on the same day. They're great!

Very happy customer

Pros

I appreciate the sensitivity and professionalism in both staff communication and customer service.

Cons

I'm not a fan of price increases when there's no change in services.

Asure Usage

Pros

The ease of use and maintenance, coupled with the patience and helpfulness of the internal staff, has made my experience with it very pleasant.

Cons

Setting it up was a bit of a struggle for me. I'm not tech-savvy and lack patience for such setups.

My review for Asure

Pros

The customer service I've received has been top-notch, especially working with customer service.

Cons

Dealing with numerous emails and case numbers was a hassle, but I'm glad they've introduced a chat option now.

The Perfect Payroll and Tax Management Partner

Pros

The payroll portal offered by Asure is incredibly user-friendly and adaptable to suit our company's specific requirements. What stands out even more is the professionalism and readiness of their customer support representatives. They're always available to address any issues or concerns, ensuring a seamless payroll process. What's particularly noteworthy is their teamwork approach; if our assigned representative isn't available, there's always someone else ready to step in and assist. Moreover, they're incredibly supportive when it comes to handling special payrolls, such as year-end bonuses, or any unexpected payroll needs. Their responsiveness is particularly impressive when immediate assistance is required. Overall, Asure's customer support sets a high standard, making them a reliable partner for our payroll needs.

Cons

I genuinely have no complaints about Asure. Despite being approached numerous times by other payroll providers trying to convince us to switch, I remain loyal to Asure because we've had nothing but positive experiences with them since they became our payroll provider. Their reliability and service have been consistently excellent, and that's why we continue to entrust them with our payroll needs.

Controller

Pros

Having a single point of contact who is consistently available whenever I need them is incredibly reassuring.

Cons

Occasionally, we get notices about local returns not being filed, and accessing them on the website isn't always straightforward.

Asure products

Pros

Integrating multiple products and services has been a game-changer for me.

Cons

Dealing with payroll involves more steps than what I was used to with the previous system.

Payroll system

Pros

I find the payroll system to be straightforward and easy to grasp.

Cons

I find it challenging at times to reach my rep via email.