Officient
Last Updated
Key Takeaways
Generated from the text of customer reviews
Officient is an HR platform that centralizes employee records, onboarding, leave, and payroll data for small and mid-sized organizations. Reviewers often praise its intuitive layout and employee self-service, while some report that individual modules feel basic and that payroll syncing with social secretariats needs refinement.
Our Verdict
Officient is useful for companies needing onboarding, leave, and payroll data in one HR platform. It suits HR teams that hire regularly and want employees to handle their own requests and documents. Pricing stands at mid-range. We recommend Officient to small to mid-sized businesses seeking centralized HR administration, onboarding, and employee self-service.
Officient Specifications
- Employee Information Management
- Performance Management
- Employee Onboarding
- Training And Development
What Is Officient?
Officient is a Human Resources (HR) platform from Exact that brings employee records, contracts, onboarding, leave, and payroll data into one place. HR teams import staff data from their social secretariat or an Excel file, then build contract templates, onboarding workflows, and reports on top of it. Employees get a Self-Service app for leave requests, pay slips, and personal details. The platform digitizes the full HR cycle, from the first contract to performance reviews, with communication tools for sending emails and messages to staff.
What Is Officient Best For?
The platform stands out for its "Payroll Administration." It keeps the employee data payroll depends on in one file per person and logs every change, with the old value stored in an audit log. HR sends each month's prestation and absences to the social secretariat from the same platform, and it connects to providers such as Securex, Acerta Connect, SD Worx Payroll, and Partena Professional. Employees receive pay slips digitally and see their full pay package, while sensitive salary information stays visible only to the people who need it.
How Much Does Officient Cost?
Officient pricing starts around €180/year.
In addition to the base subscription cost, organizations should also account for additional considerations. These include:
- itsme Signature Credits: An optional add-on where one credit equals one itsme signature, sold in four bundles: Standard (30 credits for €180, or €6 per credit), Pro (100 credits for €570, or €5.70 per credit), Business (200 credits for €1,000, or €5 per credit), and Enterprise (500 credits for €2,200, or €4.40 per credit)
- Implementation And Setup: Estimated €500–€3,000 ($585–$3,510) for SMB deployments; complex rollouts may reach €5,000+ ($5,850+)
- Payroll Or Social Secretariat Integration: Approximate €0–€1,500 ($0–$1,755) for standard supported integrations; provider-side setup fees may apply
- Data Migration: Estimated €500–€3,000 ($585–$3,510), depending on employee records, historical documents, contracts, payslips, and data cleanup requirements
- Training And Onboarding: Around €500–€2,500 ($585–$2,925) for administrator and HR training, depending on team size and onboarding requirements
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Officient Integrations
The platform integrates with multiple third party tools and platforms, including:
- Greenhouse
- Breezy HR
- BrightMove
- Jobtoolz
- Securex
How Does Officient Work?
Here's how you can access the platform and its features:
- Log in to the Officient HR platform with the account set up during onboarding with the vendor
- Import employee data from your social secretariat or an Excel file to build a central personnel file for each person
- Add custom fields, documents, and company assets such as laptops and cars to each employee profile
- Build contract templates and onboarding workflow templates, then assign tasks to colleagues
- Send contracts for digital signing, with automatic email reminders for anything left unsigned
- Invite employees to the Self Service app, where they request leave, upload sick notes, and submit expenses
- Approve leave and expenses, then send monthly prestations and absences to your social secretariat
- Review the automatically generated HR reports, or export the data to Excel for your own analysis
Who Is Officient For?
The platform supports organizations of all sizes and is suitable for diverse industries and applications, such as:
- Finance
- Trade
- Accountants
- Construction
- Human resources (HR)
Officient Use Cases
Based on our analysis of Officient features, we have identified the following key business scenarios where it is well suited:
HR Teams Onboarding New Hires With Digital Contracts And Workflows
HR teams build a contract template once, and the platform fills in each new hire's details from their employee file. The contract goes out for digital signing, and Officient emails reminders until it comes back. Customer e-BO Enterprises says onboarding through Officient takes less work because the old routine of drafting, printing, signing, scanning, and re-signing contracts now happens digitally. Onboarding tasks for IT, managers, and colleagues sit in the same workflow.
HR Administrators Managing Leave, Sick Notes, And Absences
Employees request leave in the app, managers approve it, and the calendar shows HR every vacation and sick day in one view. Employees can upload sick notes themselves, and automatic reminders chase missing ones by email and in the app. Each month, HR sends the prestations and absences to the social secretariat from the same platform. Staff can also see their own leave balances and overtime, which cuts the "how many days do I have left" questions.
Employees And Managers Handling HR Tasks Through The Self Service App
Employees rely on Officient to update personal details, download pay slips, review their pay package and extralegal benefits, and sign contracts from their phone or the web version. It lets managers approve or reject leave requests and follow up on performance reviews from the same app. A who's-who directory and an org chart show who sits in which team.
Operations And Office Managers Tracking Company Assets And Vehicles
Officient links laptops, cars, and software licenses to individual employee files, so a manager can see who holds what. Asset lists import from Excel, which speeds up the first setup. Documents attach to assets and vehicles as well as to people, so a leasing contract or a registration document sits next to the car it belongs to. At offboarding, the asset list shows what needs to come back.
Is Officient Right For You?
Officient is a reasonable choice if HR administration still lives in spreadsheets, shared folders, and paper contracts, and you want one system that employees can also use themselves. It's a stronger fit for companies that already send payroll data to a Belgian social secretariat, since the payroll integrations are built around that workflow. Officient is part of Exact's business software portfolio, which also covers accounting, invoicing, ERP, and CRM.
Customers that already trust the software include D'M&S, Lifeworx, Effectis, Forum Jobs, e-BO Enterprises, and Le Grand Associates.
Still doubtful if Officient software is the right fit for you? Connect with us at (661) 384-7070 for further guidance.
Officient Features
Documents
Officient keeps every document in one digital archive linked to employee profiles, company assets, vehicles, and performance reviews. HR can share a document with one employee or a whole group through the Self Service app, and employees upload their own sick notes. Contract templates pull data from the employee file and go out for digital signing. Moreover, employees can submit the expenses in the app, a manager approves, and HR chooses how the compensation is paid, including through the monthly payroll run.
Self Service
The Self Service app puts everyday HR tasks in employees' hands. They update personal details, request leave, flag home working days in the calendar, upload sick notes and expenses, sign contracts, and check their pay package and extralegal benefits. Managers approve or reject leave and follow up on performance reviews from the same app. A who's-who directory and an org chart show who sits in which team, and the app runs on iOS, Android, and the web.
Communication
HR writes a message once and schedules it to send automatically at a chosen moment, to the whole company or to individual teams. The Weekly Digest sends employees an automatic weekly update on absences, new starters, and birthdays. The tool suits announcements such as a team-building event or a new policy.
Insights
Officient generates reports on absenteeism, leave balances, headcounts and how it evolves, and payroll cost from the data already in the platform. All HR data sits in one place, ready to analyze. When a needed report isn't in the list, HR exports the data to Excel and builds its own analysis.
Performance And Growth
Performance review templates send personalized questionnaires ahead of each conversation, and employees verify the summary once the review is done. Reviews can repeat automatically, and everyone from employee to manager to HR sees the same information. On the training side, employees request courses through the Self Service app, and HR tracks who follows which training. Reminders flag certificates that need renewing, and extra fields hold any other details HR wants to record.
Pros And Cons of Officient
Pros
Interface is intuitive and quick to learn, with clear menus
Easy to handle leave requests, sick notes, and contract signing through the self-service portal
Digital onboarding covers contract signing and links to payroll, calendars, and insights
Support team responds quickly, and the vendor adds requested features
Employee records, contracts, assets, and the org chart sit in one central view
Cons
Contract templates are hard to adjust to match a company's branding
Synchronization can be improved with social secretariat systems
Leave recap emails for staff only show the first few entries
Officient Reviews
Total 22 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars68%
4
Stars27%
3
Stars5%
2
Stars0%
1
Stars0%
Share your experience
Management Consulting, 11-50 employees
More than a year
“Clear and concise HR tool”
Pros
One of the things I appreciate most about this tool is how quickly I got the hang of it. The interface is so intuitive, everything is right where you'd expect it to be and the menus are clear and logical. It doesn't overwhelm you with unnecessary features. Instead it presents exactly what you need in a simple way which makes the whole experience feel smooth. For me it's the perfect balance of powerful and easy to use.
Cons
The recap email for staff leave only shows the first few entries which can be limiting in my opinion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Business Supplies and Equipment, 11-50 employees
Less than a year
“simple document and hours management”
Pros
I find it simple to manage documents, hours and follow-ups for both employers and employees.
Cons
So far I haven't found any missing functionalities though I am still looking for a tool to track company car data more efficiently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 101-500 employees
More than a year
“Smooth digital onboarding experience”
Pros
Employees can digitally sign contracts and policies, enjoy smooth onboarding and I appreciate the links to payroll, calendars and insights.
Cons
I wish there was a dedicated tool for training, I'm not sure if it is intended for that purpose.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What other apps does Officient integrate with?
The platform integrates with multiple third-party tools and platforms, including Greenhouse, Breezy HR, BrightMove, Jobtoolz, and Securex.
What language does Officient support?
Officient primarily supports the Dutch language.
What types of pricing plans does Officient offer?
Officient price starts at around €180/year. Get in touch for a tailored Officient cost estimate.
Does Officient have a mobile app?
Yes, Officient offers a dedicated mobile app.
Does Officient offer an API?
Yes, Officient offers an API.
Who are the typical users of Officient software?
Officient is used by organizations of all sizes and is suitable for diverse industries, including finance, trade, accountants, construction, and HR.
What level of support does Officient offer?
Officient offers support through phone, contact form, FAQs, and instructional videos and manuals.