Shiftboard

What Is Shiftboard Best For?

Shiftboard is best known for its Labor Cost Management capability. Real-time dashboards compare planned versus actual hours and track overtime by department, while historical labor data is used to forecast staffing needs before a schedule is built. Without this, managers often find out they're understaffed only after a shift has already started, at which point overtime or outside agency workers become the only options. Shiftboard's forecasting lets managers post open shifts to part-time or contingent staff ahead of time, addressing gaps before overtime costs are triggered rather than after.

How Much Does Shiftboard Cost?

Shiftboard pricing starts at $45/month and includes schedule automation and worker engagement. Other plans include:

• Enterprise
• Enterprise Plus

In addition to the base subscription costs, organizations should account for the following potential expenses:

• Implementation: $5,000–$25,000 for standard enterprise deployments; $25,000–$50,000+ for complex, highly regulated implementations
• Data Migration And Configuration: $2,000–$10,000, depending on employee data volume, scheduling rules, historical records, and configuration requirements
• Admin And Manager Training: $1,000–$10,000, depending on workforce size and training scope
• HRIS, Payroll, ERP, SSO, And API Integrations: $2,000–$15,000+/integration, depending on integration complexity and customization requirements
• Customization And Advanced Compliance Configuration: $5,000–$20,000+, particularly for complex union rules, collective bargaining agreements, qualification requirements, fatigue management, and regulatory compliance workflows

Users across manufacturing and corrections cite meaningful overtime savings after implementation. Smaller teams occasionally flag the pricing as better suited to enterprise-scale operations, while larger organizations generally describe the cost as justified by the labor savings.

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

Shiftboard Integrations

The platform hasn't publicly shared information about its integrations.

How Does Shiftboard Work?

Here's how operations teams typically move through the platform after logging in:

• Configure operating areas, crew structures, shift patterns, and scheduling rules for each site
• Convert production or service targets into jobs and shifts using Labor Demand Planning
• Generate schedules based on worker qualifications, availability, and union or policy rules
• Notify workers through the web or mobile app so they can pick up, trade, or decline shifts
• Backfill last-minute gaps from a live list of qualified and available workers
• Approve or deny leave requests, with the schedule updating automatically on approval
• Collect timesheets online, validate entries for errors, and export pay codes for payroll
• Compare planned versus actual hours by job and location to improve future schedules

Manufacturing Schedulers Filling Shifts Around Union Rules And Fatigue Limits 

A scheduler in a unionized manufacturing facility building shifts by hand has to manually check each assignment against collective bargaining agreement rules, fatigue-hour limits, and required certifications before publishing a schedule. UKG Shiftboard checks these rules automatically as a schedule is built, flagging violations of CBA terms, fatigue thresholds, or missing certifications before the schedule goes out, rather than catching them after a grievance is filed.

Safety Coordinators Verifying Certifications Before Assigning Work 

A safety coordinator assigning workers to equipment or tasks that require specific training has to manually cross-check each worker's certification status against a spreadsheet before confirming the assignment. UKG Shiftboard ties certification records directly to scheduling, so a worker without a current, required certification isn't available to be assigned to that task in the first place. These checks happen at the point of scheduling, not as a separate manual verification step. 

Is Shiftboard Right For You?

Shiftboard is designed for organizations with complex, compliance-focused scheduling needs, particularly manufacturers and other shift-based operations. It helps organizations manage factors such as union rules, fatigue standards, staffing shortages, and employee scheduling preferences within a single system.

The platform is used by large organizations across multiple locations, including BJ's Wholesale Club, Shell, Bon Secours Mercy Health, Crocs, and MGM Grand. Shiftboard supports more than 500 organizations and complies with SOC 2 and GDPR requirements.

If you need expert advice, you can contact us at (661) 384-7070.