Planday

Don't get tied in

Pros

We appreciated the salespersons friendliness and assistance.

Cons

I feel cheated because we were billed for unused services. Despite signing a contract our team admitted to prior use of PlanDay in other roles finding it inadequate. Even after canceling six weeks before the contract began they still charged us for a full year. Our request to discuss with a senior manager was ignored instead they initiated a Direct Debit without consent. This behavior is unacceptable. A better system would have prevented our cancellation.

Best functionality, but what's with the lagging??

Pros

I extensively researched scheduling apps for our restaurant chain and Planday offers the most comprehensive set of functions to meet all our needs.

Cons

Im frustrated with the mobile apps prolonged loading times. Our staff accustomed to swift navigation on their iPhones encounter delays of up to 30 to 45 seconds when launching the app. Although contacting support marginally improved the situation employees still perceive it as excessively slow.

Great product

Pros

Ive been using Planday for two years and wouldnt trade it for another product. Its accurate userfriendly and handles multitasking well.

Cons

I cant think of anything I dislike.

Easy Build Employee Schedule

Pros

I can oversee employees from various departments in a single view.

Cons

Improving the intuitiveness of generating reports and printing schedules is necessary.

Using planday

Pros

Its incredibly userfriendly with a clear layout that staff members find easy to navigate. The addition of the swap shift feature is excellent.

Cons

The only drawback of this app is that certain features are limited to the desktop website such as requesting holidays.

Employee Scheduling Software

Pros

The ease of use employee setup interactive communication and visual calendarbased information are all highlights. Grouping employees by job skills for shift assignments is particularly useful.

Cons

Being unexpectedly locked into a yearlong contract with no warning of renewal is frustrating. Some communication methods with employees are cumbersome and increase administrative workload.

Customer support let it down

Pros

Planday offers many useful features our staff scheduling department appreciates the scheduler and Payroll finds the punch clock beneficial.

Cons

Flexibility is lacking and issues remain unresolved even after eight months. Were unable to use it for payroll due to an unresolved issue within Planday. Customer support is inadequate with prolonged response times and limited communication options. Additionally HR records could include more personal information.

Planday

Pros

Having my work schedule and clockin/out capability on my phone is convenient.

Cons

Im uncomfortable with pervasive Google tracking and find the layout somewhat unintuitive.

Planday Review

Pros

What I like most is the ability to customize my reports and access them on any device.

Cons

While not the most userfriendly it still requires time to familiarize oneself with the features.

Ok scheduling poor customer service

Pros

It helped us transition from paper scheduling and saved time.

Cons

Continuous glitches with minimal support are disappointing.