Last Updated
Key Takeaways
Generated from the text of customer reviews
Our Verdict
Overall Rating
Based on 10 users reviews
4.3
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
$55
per month
MRI Software Specifications
- Tenant Management
- Lease Management
- Rent Collection
- Maintenance Requests
What Is MRI Software?
MRI Software is a property management platform for real estate businesses. It supports multifamily, commercial, affordable, and public housing operations. The platform includes tools for property management, lease management, facilities management, financial management, and energy management. Using the software, teams can manage properties, residents, tenants, leases, maintenance, and financial processes from connected systems. It also provides reporting, budgeting, forecasting, and workflow customization, while integrations with third-party applications help teams connect their existing systems.
What Is MRI Software Best For?
The platform stands out with its 'AI-Powered Portfolio View.' It gives real estate teams a quicker way to understand how their properties are performing. Property managers and asset management teams can ask questions about their portfolio and get answers without digging through reports or searching for data. This feature is particularly useful for organizations managing large property portfolios where having the right information quickly can make everyday decisions easier.
How Much Does MRI Software Cost?
MRI Software price is estimated to start at $55/month, based on the industry benchmarks. The actual cost may vary depending on various factors, such as selected features and the number of properties.
Besides the base subscription cost, buyers should also factor in the following potential additional costs:
- Implementation And Onboarding: $10,000–$100,000+ (one-time)
- Professional Services (Customization): $150–$250/hour
- Per-Module Licensing: $500–$2,000/month/module
- Training: $1,500–$5,000 (one-time)
- Third-Party Integrations: $2,000–$15,000 (one-time setup), plus $100–$500/month maintenance
- Dedicated Support: 15%–20% of annual contract value
Users feel MRI Property Management can become expensive when they need changes or additional support. Extra charges for configuration, custom reports, and individual leases can add up, making the total cost harder to predict.
Disclaimer: The pricing is subject to change.
MRI Software Integrations
MRI Software integrates with several third-party apps, including:
How Does MRI Software Work?
Here's how you can access the platform and start using its features:
- Log in to the platform and access the main dashboard to set up your portfolio by loading property, unit, and owner data into the system, either manually or through data import tools
- Create and manage leases, tracking renewals, rent escalations, and expiration dates accordingly
- Run tenant screening during onboarding, pulling background, credit, and eviction checks without leaving the leasing workflow
- Track accounts payable and receivable and reconcile bank accounts as part of routine property accounting
- Collect rent online, with payments applied automatically to the correct tenant account
- Log maintenance requests, assign them to vendors, and follow each one through to resolution
- Integrate third-party systems through built-in connections and APIs so data moves between MRI and other tools you already use
- Pull performance reports and dashboards, using the AI-assisted query feature to surface answers without building a report from scratch
Who Is MRI Software For?
MRI Software supports a range of real estate and property-focused organizations, with solutions tailored to different operational needs. The platform is mainly suitable for:
- Affordable housing
- Public housing
- State and local government
- Retail
- Education
MRI Software Use Cases
Based on MRI Software features, user feedback, and market positioning, we have identified the following business scenarios where it is well suited:
Property Management Teams Managing Large And Complex Portfolios
MRI Software works well for teams looking after a large number of properties. Users report using it to keep property, tenant, financial, and operational information in one system. This is especially useful for organizations managing thousands of properties or several different entities at once.
Commercial Real Estate Teams Managing Property Finances
Commercial property teams can use MRI Software to keep track of property income, expenses, tenant accounts, and financial records. It supports day-to-day accounting as well as financial reporting for property owners. This makes it a practical choice for teams managing finances across multiple properties.
Property Teams Managing Leasing And Tenant Requests
MRI Software is suited to teams handling regular leasing and tenant-related work. Property staff can manage applications, leases, tenant records, repair requests, and documents within the same system. This works well for teams that want these activities connected instead of spread across different tools. Users particularly highlight how it keeps residents' information easily accessible.
Real Estate Businesses With Custom Processes And Reporting Needs
Businesses that need their property management system to match the way they already work can benefit from MRI Software's customization capabilities. Teams can adjust workflows and reporting to match how they manage their properties. This is particularly useful for larger real estate organizations with different teams, property types, or reporting requirements.
Is MRI Software Right For You?
MRI Software is the right choice for real estate and property management organizations that manage complex or large property portfolios. Its functionality covers property management, accounting, lease management, facilities, energy management, and reporting.
The platform supports both residential and commercial operations, including multifamily, affordable and public housing, and mixed-use properties. It is trusted by industry leaders, such as CBRE, American Campus Communities, and Harbor Group.
MRI Software is also keeping pace with some of the biggest changes in property management. AI is becoming a larger part of the industry, and MRI has expanded its AI capabilities through MRI Agora. Sustainability is another growing requirement, particularly around energy use and ESG reporting. MRI offers energy management tools that track consumption and support sustainability and compliance reporting.
Still doubtful if MRI Software is the right fit for you? Connect with us at (661) 384-7070 for further guidance.
MRI Software Features
Data Management
This feature gives real estate teams more control over their property data. Users can import data into the platform and export it when needed. This makes it easier to move information between systems. It can reduce time spent handling data manually and support day-to-day property management work.
Accounting And Financial Management
Financial management sits at the center of MRI Software, with tools for handling cash flow, forecasting, budgeting, and day-to-day accounting. This feature can be used by finance teams to understand the current financial position while planning for future needs.
Tenant Portal
MRI Engage @Work gives tenants a single place to handle everyday property-related tasks. They can make payments, submit maintenance requests, access lease documents, and receive important updates without needing help from property staff. The portal can also be branded and connected with MRI property management solutions.
CheckpointID
This feature helps multifamily property teams verify an applicant’s identity before moving forward with the leasing process. It lets you scan domestic or international IDs and run income checks to identify potential issues early. The software can also compare IDs against trusted sources, including the DMV and national databases.
Pros And Cons of MRI Software
Pros
Flexible and highly customizable for different business processes
Strong reporting capabilities with broad access to property data
Helps keep financial, tenant, and operational information in one system
Useful for tracking property performance and preparing financial reports
Clear interface, navigation, and helpful in-product guidance
Cons
Separate modules can create data delays and reconciliation work
Limited lease expiry reminders and automated alerts
Occasional slow data entry and uploads
MRI Software Reviews
Total 10 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars30%
4
Stars70%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Yvonne K.
Real Estate, N/A employees
More than a year
“User-friendly modules”
Pros
It has been very user-friendly and moving between the different modules is simple. One of the biggest advantages is being able to import entries directly into the general ledger without having to do manual input which saves a lot of time. It also does a really good job of tracking resident details and work orders so it fits what I need very well. On top of that, the initial setup was simple for my team and didn't take much effort to get going.
Cons
I can't think of anything negative about MRI. The reports are simple to run and the support team has been excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Luke S.
Real Estate, N/A employees
More than a year
“easy to customize”
Pros
Being able to customize the platform has been a big plus for us. We can edit system fields and add custom notes which makes it feel tailored to the way our business actually works. The support desk has also been excellent everyone we've dealt with, from the support team to upper management, has been helpful and genuinely willing to go the extra mile whenever needed.
Cons
Some reports can take quite a few clicks to run because you have to go through several different filter screens and drop-downs. The task scheduler does help cut down on that, though.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Real Estate, N/A employees
More than a year
“Smooth teamwork”
Pros
In our organization, one of the biggest advantages is how usable it is across every department. Teams can work together without any issue and the reporting stays consistent and standardized throughout the organization.
Cons
Getting the appropriate level of support can be challenging especially when something urgent comes up. On top of that, consultancy fees often feel too high for work that should reasonably be included as part of normal support.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Frequently Asked Questions
What languages does MRI Software support?
MRI Software is available in English.
Does MRI Software have a mobile app?
Yes, it offers mobile apps.
Who are the typical users of MRI Software?
The platform mainly caters to affordable housing, retail, education, state and local government, and public housing sectors.
Does MRI Software offer an API?
Yes, it offers API access.
What types of pricing plans does MRI Software offer?
Its pricing is estimated to start at $55/month. The vendor offers custom plans, making it suitable for businesses with diverse requirements. Get a tailored MRI Software cost estimate now.
What level of support does MRI Software offer?
The vendor offers customer assistance via a support portal, phone, and an AI assistant.
What other apps does MRI Software integrate with?
MRI Software integrates with different third-party systems such as Findings Inc., Foxen, G5, and Leap.