NestEgg

Easy Interface. Nice Features. Slow Payments

Pros

I find it easy to set up the tenant tracking features which promptly show the status of rent payments. Other aspects like maintenance look promising, although I haven't utilized them yet.

Cons

Currently I have three tenants who started paying rent through NestEgg on October 1st. Two tenants successfully paid their rent on time. However its now October 13th, and I haven't seen any money in my bank account. I reached out to customer service on October 11th but I am still awaiting a response from them.

Slow payments that do come through.

Pros

Although I have not used the maintenance portal for scheduling repairs on my rental it was the feature that initially attracted me to NestEgg. It sets NestEgg apart from other platforms in the field.

Cons

One drawback is the lack of notifications for incoming payments or updates on the rent transaction status. When setting up a tenant for the first time, its not clear if they can easily see the fees and amount due. The payment processing is considerably slower compared to the free version of Cozy.co, taking around 11 business days for the rent to reach my bank account.

Nestegg

Pros

I am impressed by how effortlessly my tenants can pay rent without much involvement from me.

Cons

The software itself is not the issue. its more about the users downloading and using it. It could be a bit more straightforward for them.