Smart Hotel Software

Smart Hotel Software

10 Review(s)

Overview

Smart Hotel Software streamlines hotel operations with an all-in-one solution for reservations, guest management, housekeeping, and reporting. Tailored for properties of all sizes, the platform ensures seamless integration and efficient management. However, the system can occasionally freeze and require a restart. Nonetheless, its ease of use and support are notable.

Overall Rating

Based on 10 users reviews

4.4

Rating Distribution

Positive

90%

Neutral

10%

Negative

0%

Starting Price
Custom

Smart Hotel Software Specifications

Tenant Management

Lease Management

Rent Collection

Maintenance Requests

View All Specifications

What Is Smart Hotel Software?

Smart Hotel Software is an integrated solution designed to manage hotel properties, offering seamless functionality and customization for various property types. From motels to resorts and vacation rentals, the platform handles reservations, payments, housekeeping, maintenance, and more. It provides tailored solutions for properties with 50 to 500 rooms, ensuring efficient operations and improved profitability. Implementation professionals guide businesses to optimize usage and maximize earnings with every guest interaction.

Smart Hotel Software Pricing

Smart Hotel Software pricing features a flexible model, offering both monthly SaaS subscriptions and project-based rates. Costs are determined by the room count and operational complexity of each property. Users can request a detailed Smart Hotel Software cost analysis tailored to their specific needs and budget.

Smart Hotel Software Integrations

Smart Hotel Software integrates with a range of widely used platforms, enhancing operational efficiency and ensuring seamless data synchronization across departments. Supported integrations include:

Users can schedule a Smart Hotel Software demo to learn more about its integration.

Who Is Smart Hotel Software For?

Smart Hotel Software is used throughout the hospitality industry for various property types, including:

  • Hotels
  • Resorts
  • Retreats
  • Lodges
  • Boutique hotels
  • Vacation rentals
  • Convention centers

Is Smart Hotel Software Right For You?

If you manage a property such as a boutique hotel, resort, or vacation rental, Smart Hotel Software could be a strong fit. It offers customizable features tailored to different property types, along with seamless integrations, dedicated setup, and ongoing support. With a money-back guarantee, it's a reliable option for those looking to streamline operations and improve overall hotel management.

Still unsure about Smart Hotel Software? Contact us at (661) 384-7070 for further assistance.

Smart Hotel Software Features

Smart Hotel Software enables direct integration with G/L, A/R, A/P, and bank services, allowing accounting data to transfer seamlessly. This reduces manual entry errors while supporting accurate revenue tracking and efficient financial management processes.

See How It Works

The software connects with leading POS systems like Micros and Squirrel, supporting room charges and inventory sync. Its scalable design accommodates multiple locations, tills, and modules for streamlined retail and hospitality operations.

See How It Works

Smart Hotel Software features modules for managing spa reservations, rooms, and retail. It enables complete control over guest experiences, from appointments to retail purchases. For more advanced spa needs, integration with Milano Spa software offers a powerful solution.

See How It Works

This feature offers built-in banquet and catering management through Banquet Event Orders (BEO). It enables event reservation, package creation, deposit processing, invoicing, and meal management, ensuring seamless coordination for weddings, meetings, and other events.

See How It Works

Smart Hotel Software’s integrated online reservation tools allow guests to book in real time, using live inventory. It offers commission-free reservations and automatic entry, eliminating manual uploads or re-keying, ensuring seamless booking management.

See How It Works

Pros And Cons of Smart Hotel Software

Pros

  • Customizable reservation system with detailed features

  • Software is consistently updated and improved to meet industry changes

  • Reliable system with no issues of "dropping" reservations

Cons

  • Occasional freezing requiring system restart

  • Complicated rate setup with multiple components for certain reservation types

Smart Hotel Software Reviews

Total 10 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

40%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Share your experience

D

Daniel

Hospitality, 500+ employees

Less than a year

5.0
March 2020

Simplifies daily hotel management

Pros

It is easy to use as even when I first started using it, I was able to get the hang of it within a week after training. Also it has features covering everything from the front office to the back office.

Cons

Sometimes the program freezes and I have to restart it. And I am not sure why it happened, maybe it is because of the internet or something else.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

R

Russell

Hospitality, 101-500 employees

More than a year

5.0
December 2019

Provides outstanding customer care

Pros

The Smart Hotel team is always ready to take your call. Plus the crew is highly knowledgeable and helpful. As they have always managed to solve any problems we have had.

Cons

Nothing wrong with it at all. It works great and I have had almost no issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Belinda

Hospitality, 51-100 employees

More than a year

5.0
December 2019

Quite a smart and modern booking software

Pros

I really like the reporting tools. They let me pull reports on occupancy and reservations so I can keep track of how our revenue is doing.

Cons

The rate setup is a bit tricky for us. As we are not like a typical hotel and have three different areas for reservations. Each rate includes three parts such as a Hidden Rate, a Visible Rate and an Object to route funds to the right GL account.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Frequently Asked Questions

Smart Hotel Software integrates with a variety of widely used platforms to enhance operational efficiency and ensure seamless data synchronization across departments. These integrations include QuickBooks, SiteMinder, Sage 50, Sage Intacct, Sage 300cloud, TravelClick, Office 365, and Lodgenet.

Smart Hotel Software price features monthly SaaS plans and project-based options. Rates are based on the number of rooms and operational complexity. A personalized cost analysis can be requested to support strategic growth planning.

Smart Hotel Software is employed across the hospitality industry to manage a variety of property types, including hotels, resorts, retreats, lodges, boutique hotels, vacation rentals, multi-property setups, and convention centers.

There is no explicit mention of API offerings.

Smart Hotel Software offers language support in English.

No, Smart Hotel Software does not offer a dedicated mobile application.

Smart Hotel Software offers strong support with phone and email contact, transition assistance, and ongoing training.