Apptentive is a mobile-first customer feedback platform that helps businesses capture real-time sentiment and act on insights quickly. While its scope is limited to mobile applications, it excels in gathering targeted feedback through surveys and message centers, enabling product teams to make data-driven decisions that improve user satisfaction and retention.
Apptentive Specifications
Customer Feedback and Surveys
Customer Engagement Platform
Analytics and Reporting
Automated Workflows
What Is Apptentive?
Alchemer Mobile, formerly known as Apptentive, is a mobile customer feedback and engagement solution designed to help businesses collect in-app feedback, analyze user sentiment, and improve product experiences. The platform offers features like micro-surveys, rating prompts, and message centers tailored to mobile apps. It enables brands to interact with users at the right time in their journey, enhancing retention and satisfaction. It is primarily built for product, UX, and marketing teams seeking actionable insights from app users.
Apptentive Pricing
Apptentive features four pricing plans:
- Collaborator: ($55/month)
- Professional: ($165/month)
- Full Access: ($275/month)
- Business Platform: (Custom)
Disclaimer: The pricing is subject to change.
Apptentive Integrations
Apptentive integrates with the following tools and platforms:
- Slack Software
- Trello Software
- HubSpot CRM Software
- Zendesk Suite
- Shopify Software
- Braze
- Microsoft Teams
Who Is Apptentive For?
Apptentive software is ideal for the following industries:
- Retail
- Finance
- Telecom
- Healthcare
- Software
- Food and Beverage
- Hospitality
Is Apptentive Right For You?
Apptentive is a suitable choice for organizations seeking a mobile-first solution to understand user sentiment and gather feedback directly within their apps. Its standout feature is the ability to trigger contextually relevant surveys and interactions without disrupting the user experience. It is ideal for product and customer experience teams, enabling informed decision-making through real-time insights.
Still not sure about apptentive? Contact our support team at (661) 384-7070 for personalized guidance.
Apptentive Features
The tool automatically triggers actions based on user survey responses without any coding required. With this feature, teams can set up workflows to notify stakeholders, launch follow-up surveys, or initiate additional feedback loops, ensuring real-time response handling.
See How It WorksApptentive allows users to gain actionable insights with real-time, customizable reports and visualizations. The tool can segment, filter, and compare feedback data to track trends and performance across time.
See How It WorksThe Apptentive software offers a two-way communication channel between users and support teams, allowing issues to be resolved directly within the app without switching platforms.
See How It WorksApptentive delivers personalized prompts based on user behavior, device, or app usage. It helps ensure the right message reaches the right audience, improving conversions and closures.
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