Last Updated
Overview
Folk is a collaborative CRM that simplifies contact management, outreach, and team collaboration for sales, partnerships, and recruiting workflows. While it lacks built-in campaign management and organization tools, its clean interface and flexible pipelines make everyday relationship tracking efficient, intuitive, and easy to scale across small and growing teams.
Folk Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Customer Communication Tracking
Folk Features
FolkXExtension For LinkedIn
folkX enables seamless CRM connectivity with social platforms, allowing in-context contact capture, instant data enrichment, and streamlined outreach. It helps engage leads directly via LinkedIn or Gmail, manage pipelines, and centralize interactions for relationship-driven selling.
1-Click Enrichment
This feature streamlines contact management by instantly enriching profiles with critical data. Folk’s Chrome extension lets users easily import LinkedIn lists, send personalized bulk emails, track pipelines, and view dashboard insights, all without needing any technical setup or extra tools.
Messages And Sequences
This capability empowers users to run targeted email campaigns with personalization, AI assistance, and scheduled follow-ups. Templates, tracking, and time-based sequences are managed entirely within the CRM, optimizing communication for better engagement and results.
Dashboards
Folk’s dashboards offer visual insights into pipeline performance, lead quality, and team activity. Reports and comparisons are built from existing CRM data, enabling strategic decisions, improved targeting, and enhanced team collaboration over time.
Pipeline Management
Collaborative pipelines enable teams to manage the full sales cycle visually, from synced contact imports to customizable views. Shared comments, reminders, and interaction history support collective deal tracking and streamlined decision-making within the platform.
Pros And Cons of Folk
Pros
Affordable and suitable for startups
Effective 1-click enrichment
Highly customizable setup
Cons
No master group or cross-group custom fields
Lacks campaign management and organization tools
Folk Reviews
Total 7 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars43%
4
Stars57%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Alexandra H.
Small Business, 11-50 employees
“Supercharged Sales Training Tool”
Pros
The visual branding really caught my eye when I was CRM shopping and it's quite unique and unusual. We're still in the testing phase but paying for the subscription already because it's working so well. The enrichment function is absolutely gold.
Cons
I'll need to use this longer before I can really comment on the downsides. Might update my thoughts later.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Small Business, 11-50 employees
“Unique CRM for Investor Relations”
Pros
The interface is really interactive and I appreciate how responsive the support team has been. Integration was simple and didn't require much technical expertise on our end.
Cons
I wish there was a way to send messages directly through LinkedIn that would make communication so much easier.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Sven Oliver H.
Small Business, 11-50 employees
“I love it”
Pros
The interface looks great and perfectly supports my relationship-building approach. As someone working solo, I'm not looking for heavy automation but rather quality conversations with people. This tool helps me track, organize and nurture my connections effectively. It keeps me focused every day and I'm confident it will make a real difference in both my business and personal relationships.
Cons
I would love to see a cheaper starter option around $12.99 so I could test workflows and figure out my processes before committing to the full price.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Frequently Asked Questions
Does Folk offer an API?
Yes, Folk offers an API.
What language does Folk support?
Folk supports English, French, Spanish, and Portuguese.
What other apps does Folk integrate with?
Folk offers seamless integration with a range of popular applications, including Calendly, Gmail, LinkedIn, Google Calendar, Zapier, Slack, Docusign, and Mailchimp.
What types of pricing plans does Folk offer?
The Folk price plans are designed to suit teams of various sizes, with flexible billing options and a free trial included. Available packages are Standard ($25/member/month), Premium ($50/member/month), and Custom (from $100/member/month). Users can also request a custom Folk cost breakdown tailored to their needs.
Does Folk have a mobile app?
Folk does not provide a dedicated mobile application but does offer a downloadable desktop app for Windows.
Who are the typical users of Folk software?
Folk caters to a variety of businesses, including startups, sales teams, agencies, partnership teams, and organizations engaged in social selling.
What level of support does Folk offer?
Folk provides support via a knowledge base, help center, email, and a comprehensive FAQ section.