KnowledgeOwl

KnowledgeOwl

Last Updated Aug 1, 2025

Overview

KnowledgeOwl provides a dedicated platform for creating robust knowledge bases that empower customers and streamline internal documentation. While advanced visual customization requires coding knowledge, its powerful content management features and exceptionally responsive support are highly praised by users. This makes it a compelling choice for managing and sharing business information.

Overall Rating

Based on 8 users reviews

5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

What Is KnowledgeOwl?

KnowledgeOwl is a specialized knowledge base platform designed to centralize company information into a single, searchable source of truth. It empowers businesses to create both external customer self-service portals and private internal wikis for employees. Features like granular Reader Groups allow you to deliver tailored content to different audiences, while Article Versioning ensures all documentation remains accurate and up to date, solving key challenges like reducing repetitive support queries.

KnowledgeOwl Pricing

The software offers four pricing plans, including Basic, Pro, Business, and Enterprise. Users can get a 30-day free trial for the Basic, Pro, and Business Plan:

  • Basic: $100/month
  • Pro: $250/month
  • Business: $500/month
  • Enterprise: $1,125/month
Request a personalized KnowledgeOwl price quote for your business today!

Disclaimer: The pricing is subject to change.

KnowledgeOwl Integrations

The software supports integration with Slack software and Zendesk Suite. Moreover, it seamlessly integrates with Zapier allowing it to connect with several third-party applications, including:

Contact us for a free KnowledgeOwl demo to learn more about its integration arrangements.

Who Is KnowledgeOwl For?

KnowledgeOwl software can be used by various teams and is ideal for a wide range of industries and sectors, including:

  • SaaS Companies
  • Customer support teams
  • HR and operations departments
  • Technical writers
  • Documentation teams
  • Small and medium-sized businesses

Is KnowledgeOwl Right For You?

KnowledgeOwl is an excellent fit for your organization if you need to serve a large audience of readers with a small team of content authors. The platform is GDPR compliant and Privacy Shield certified, making it a reliable and safe choice for companies that prioritize data privacy and security.

Still doubtful if KnowledgeOwl software is the right fit for you? Connect with our consultants at (661) 384-7070 for further guidance.

Pros And Cons of KnowledgeOwl

Pros

  • Users can create custom branded online centers without technical knowledge

  • Supports PDFs and a number of other multimedia

  • Automatically updates content changes in multiple articles at once

Cons

  • Lacks a dedicated video-based content format

  • Finding information with long search queries is not that accurate

Frequently Asked Questions

It integrates with Slack, Zendesk, Microsoft Teams, Google Docs, and more.

KnowledgeOwl offers four plans, including Basic ($100/month), Pro ($250/month), Business ($500/month), and Enterprise ($1,125/month). Customers can get a 30-day free trial for the Basic, Pro, and Business plans. Contact us for a customized KnowledgeOwl pricing plan.

It offers a support knowledge base, and customers can contact them via email and phone call.

Yes, KnowledgeOwl provides an API.

Typical users include support departments, technical writers, and SaaS teams.

It supports the English language.

It does not offer a mobile app.