Last Updated Aug 1, 2025
Overview
KnowledgeOwl provides a dedicated platform for creating robust knowledge bases that empower customers and streamline internal documentation. While advanced visual customization requires coding knowledge, its powerful content management features and exceptionally responsive support are highly praised by users. This makes it a compelling choice for managing and sharing business information.
Overall Rating
Based on 8 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
What Is KnowledgeOwl?
KnowledgeOwl is a specialized knowledge base platform designed to centralize company information into a single, searchable source of truth. It empowers businesses to create both external customer self-service portals and private internal wikis for employees. Features like granular Reader Groups allow you to deliver tailored content to different audiences, while Article Versioning ensures all documentation remains accurate and up to date, solving key challenges like reducing repetitive support queries.
KnowledgeOwl Pricing
The software offers four pricing plans, including Basic, Pro, Business, and Enterprise. Users can get a 30-day free trial for the Basic, Pro, and Business Plan:
- Basic: $100/month
- Pro: $250/month
- Business: $500/month
- Enterprise: $1,125/month
Disclaimer: The pricing is subject to change.
KnowledgeOwl Integrations
The software supports integration with Slack software and Zendesk Suite. Moreover, it seamlessly integrates with Zapier allowing it to connect with several third-party applications, including:
- Google Docs
- Microsoft Teams
- Help Scout
- ChatGPT
Who Is KnowledgeOwl For?
KnowledgeOwl software can be used by various teams and is ideal for a wide range of industries and sectors, including:
- SaaS Companies
- Customer support teams
- HR and operations departments
- Technical writers
- Documentation teams
- Small and medium-sized businesses
Is KnowledgeOwl Right For You?
KnowledgeOwl is an excellent fit for your organization if you need to serve a large audience of readers with a small team of content authors. The platform is GDPR compliant and Privacy Shield certified, making it a reliable and safe choice for companies that prioritize data privacy and security.
Still doubtful if KnowledgeOwl software is the right fit for you? Connect with our consultants at (661) 384-7070 for further guidance.