Serviceform

Serviceform

2 Review(s)

Overview

Serviceform offers a suite of tools for lead generation, live chat, and form automation, helping businesses improve engagement and conversions. Its interface can feel overwhelming at first, especially for new users. Despite this, the platform’s flexibility and no-code setup make it a strong option for online interaction.

Overall Rating

Based on 2 users reviews

5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

Serviceform Specifications

Contact Management

Lead Management

Customer Communication Tracking

Email Integration

View All Specifications

What Is Serviceform?

Serviceform is a cloud-based SaaS platform tailored to service oriented businesses, like real estate, ecommerce, and automotive, that need smarter ways to generate leads, schedule meetings, and support customers online. Designed as an AI powered digital twin of your sales and support team, it works around the clock, integrating with your CRM and website. It tackles common pain points such as low website conversion, scattered systems, and repetitive outreach by automating conversations, lead qualification, and follow-ups.

Serviceform Pricing

The vendor offers three Serviceform price packages across real estate, automotive, education, and other related sectors. These packages include:

  • Essential: €399/month
  • Pro: €629/month
  • Premium: Custom Pricing
Request a personalized Serviceform pricing quote for your business today!

Disclaimer: The pricing is subject to change.

Serviceform Integrations

Serviceform software integrates with various applications, including:

Watch a free Serviceform demo to learn more about its integrations.

Who Is Serviceform For?

The platform supports organizations of all sizes and is suitable for a broad range of industries and sectors, such as:

  • Real estate
  • Automotive
  • Ecommerce
  • Education

Is Serviceform Right For You?

Serviceform is a good option for businesses because it helps increase online conversions, saves time through automation, and improves customer engagement. It reduces manual tasks, supports faster response times, and streamlines lead management. Its cloud-based setup makes it easy to deploy, and businesses benefit from better communication, higher efficiency, and more consistent follow-ups across digital channels.

Still not sure if Serviceform is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.

Serviceform Features

Serviceform’s AI Chatbot stays active 24/7 to guide visitors, qualify leads, schedule meetings, answer queries, and boost conversions. It adapts to user intent, supports multiple popups, integrates across channels, and is easy to train using a visual editor—delivering human-like interactions without manual effort.

See How It Works

The software’s Live Chat enables realtime conversations with visitors via a chat window, letting agents manage multiple chats side-by-side (up to six), transfer chats between users or teams, and use quick replies. It archives and deletes chats easily, supporting efficient human-led support.

See How It Works

Serviceform features ‘WhatsApp AI Chat Agent’ that engages users directly via WhatsApp, offering instant support, lead qualification, and bulk campaign sends. It reroutes unanswered messages, adapts to user intent through training, and sets up quickly via WhatsApp Business integration—ensuring fast, consistent conversations and conversions.

See How It Works

Serviceform’s free WhatsApp Link Generator lets you create shareable “click-to-chat” URLs. Enter a phone number (with country code) and optional message, then copy or open the generated link. It's a simple tool for effortless WhatsApp communication setup.

See How It Works

Pros And Cons of Serviceform

Pros

  • Userfriendly drag and drop form and chatbot builder

  • Excellent customer support with fast response and personal account managers

  • Clean, modern design and mobile friendly interface

Cons

  • Complex logic flows can break if users make edits improperly

  • No native multilingual messaging or emoji handling in lead bar

Serviceform Reviews

Total 2 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

DPM

Dr. Pravarti M.

Healthcare, 1-10 employees

5.0
May 2023

Streamlines database workflow

Pros

This tool has been a game-changer for simplifying patient interactions and appointment scheduling at our hospital. Being an RMO officer, it lets me manage everything smoothly and efficiently. The customizable forms are particularly helpful, they allow us to gather all the necessary patient information while ensuring a easy experience for everyone involved.

Cons

While the customizable forms are nice, I feel the design choices are pretty restricted. That said, it handles everything else I need, from online patient booking to chat support, really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AS

Alina S.

Not Specified, 1-10 employees

5.0
March 2023

Great Chatbot and Lead Tool

Pros

The chatbot has been a game-changer for our business. Customers can now purchase gift cards directly through it which has dramatically cut down on email inquiries. We used to get tons of gift card questions via email but that's basically stopped since people can find everything they need on our website. Sales have actually improved too, customers love being able to buy gift cards from home with just a few clicks instead of having to visit the salon.

Cons

I honestly can't pinpoint any major downsides right now, everything seems to work pretty well for what I need.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

Frequently Asked Questions

Serviceform integrates with various third-party applications, including Zoho, Liondesk, Salesforce, HubSpot, and Wise Agent.

Serviceform supports the English language only.

Serviceform is used by automotive, education, real estate, and several other industries.

Serviceform offers phone support, email, and contact forms.

Yes, Serviceform offers an API.

Serviceform provides three pricing packages designed for industries such as real estate, automotive, education, and more. The Essential package is available at €399/month, while the Pro package costs €629/month. The Premium package comes with custom pricing tailored to business needs. Request a personalized Serviceform cost estimate today!

Yes, Serviceform has a mobile app for Android and iOS devices.