Last Updated
Overview
Serviceform offers a suite of tools for lead generation, live chat, and form automation, helping businesses improve engagement and conversions. Its interface can feel overwhelming at first, especially for new users. Despite this, the platform’s flexibility and no-code setup make it a strong option for online interaction.
Overall Rating
Based on 2 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Serviceform Specifications
- Contact Management
- Lead Management
- Customer Communication Tracking
- Email Integration
What Is Serviceform?
Serviceform is a cloud-based SaaS platform tailored to service oriented businesses, like real estate, ecommerce, and automotive, that need smarter ways to generate leads, schedule meetings, and support customers online. Designed as an AI powered digital twin of your sales and support team, it works around the clock, integrating with your CRM and website. It tackles common pain points such as low website conversion, scattered systems, and repetitive outreach by automating conversations, lead qualification, and follow-ups.
Serviceform Pricing
The vendor offers three Serviceform price packages across real estate, automotive, education, and other related sectors. These packages include:
- Essential: €399/month
- Pro: €629/month
- Premium: Custom Pricing
Disclaimer: The pricing is subject to change.
Serviceform Integrations
Serviceform software integrates with various applications, including:
- HubSpot CRM software
- Salesforce
- Zoho
- Pipedrive CRM
- Close software
- Liondesk
- Wise Agent
Who Is Serviceform For?
The platform supports organizations of all sizes and is suitable for a broad range of industries and sectors, such as:
- Real estate
- Automotive
- Ecommerce
- Education
Is Serviceform Right For You?
Serviceform is a good option for businesses because it helps increase online conversions, saves time through automation, and improves customer engagement. It reduces manual tasks, supports faster response times, and streamlines lead management. Its cloud-based setup makes it easy to deploy, and businesses benefit from better communication, higher efficiency, and more consistent follow-ups across digital channels.
Still not sure if Serviceform is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.
Serviceform Features
AI&Chatbot
Serviceform’s AI Chatbot stays active 24/7 to guide visitors, qualify leads, schedule meetings, answer queries, and boost conversions. It adapts to user intent, supports multiple popups, integrates across channels, and is easy to train using a visual editor—delivering human-like interactions without manual effort.
Live Chat
The software’s Live Chat enables realtime conversations with visitors via a chat window, letting agents manage multiple chats side-by-side (up to six), transfer chats between users or teams, and use quick replies. It archives and deletes chats easily, supporting efficient human-led support.
WhatsApp AI Chat Agent
Serviceform features ‘WhatsApp AI Chat Agent’ that engages users directly via WhatsApp, offering instant support, lead qualification, and bulk campaign sends. It reroutes unanswered messages, adapts to user intent through training, and sets up quickly via WhatsApp Business integration—ensuring fast, consistent conversations and conversions.
WhatsApp Link Generator
Serviceform’s free WhatsApp Link Generator lets you create shareable “click-to-chat” URLs. Enter a phone number (with country code) and optional message, then copy or open the generated link. It's a simple tool for effortless WhatsApp communication setup.
Pros And Cons of Serviceform
Pros
Userfriendly drag and drop form and chatbot builder
Excellent customer support with fast response and personal account managers
Clean, modern design and mobile friendly interface
Cons
Complex logic flows can break if users make edits improperly
No native multilingual messaging or emoji handling in lead bar
Serviceform Reviews
Total 2 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Healthcare, 1-10 employees
“Streamlines database workflow”
Pros
This tool has been a game-changer for simplifying patient interactions and appointment scheduling at our hospital. Being an RMO officer, it lets me manage everything smoothly and efficiently. The customizable forms are particularly helpful, they allow us to gather all the necessary patient information while ensuring a easy experience for everyone involved.
Cons
While the customizable forms are nice, I feel the design choices are pretty restricted. That said, it handles everything else I need, from online patient booking to chat support, really well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Not Specified, 1-10 employees
“Great Chatbot and Lead Tool”
Pros
The chatbot has been a game-changer for our business. Customers can now purchase gift cards directly through it which has dramatically cut down on email inquiries. We used to get tons of gift card questions via email but that's basically stopped since people can find everything they need on our website. Sales have actually improved too, customers love being able to buy gift cards from home with just a few clicks instead of having to visit the salon.
Cons
I honestly can't pinpoint any major downsides right now, everything seems to work pretty well for what I need.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Frequently Asked Questions
What other apps does Serviceform integrate with?
Serviceform integrates with various third-party applications, including Zoho, Liondesk, Salesforce, HubSpot, and Wise Agent.
What language does Serviceform support?
Serviceform supports the English language only.
Who are the typical users of Serviceform software?
Serviceform is used by automotive, education, real estate, and several other industries.
What level of support does Serviceform offer?
Serviceform offers phone support, email, and contact forms.
Does Serviceform offer an API?
Yes, Serviceform offers an API.
What types of pricing plans does Serviceform offer?
Serviceform provides three pricing packages designed for industries such as real estate, automotive, education, and more. The Essential package is available at €399/month, while the Pro package costs €629/month. The Premium package comes with custom pricing tailored to business needs. Request a personalized Serviceform cost estimate today!
Does Serviceform have a mobile app?
Yes, Serviceform has a mobile app for Android and iOS devices.