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Overview

WP ERP software provides a comprehensive business management solution, seamlessly integrating customer relationship management (CRM) functionalities directly within your WordPress dashboard. While there can be occasional performance issues, its extensive feature set offers significant value. Overall, WP ERP's all-in-one approach empowers businesses to streamline operations and enhance customer interactions effectively.

WP ERP Specifications

  • Contact Management
  • Lead Management
  • Opportunity Management
  • Customer Communication Tracking

WP ERP Features

Deals

The Deals feature in WP ERP CRM helps businesses track every stage of their sales pipeline with clarity. It allows users to monitor deal progress, set specific activities, and follow up efficiently, ensuring no opportunity is missed. The dashboard gives a clear overview of recently won deals and active engagements, making sales management more organized and performance-driven.

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Document Manager

The document manager extension is a smart file storage and sharing tool built into WP ERP. It lets teams upload, store, and organize important business documents in one central location. With secure access and sharing permissions, managers can easily collaborate, retrieve files, and ensure critical documents are always available when needed.

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Custom Field Builder

WP ERP’s custom field builder allows you to personalize contact and company forms by adding custom input fields. This gives businesses more flexibility to collect and manage specific information relevant to their operations. It’s a user-friendly, drag-and-drop tool that helps tailor the CRM to fit unique workflows and data needs without requiring code.

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Reports

WP ERP CRM offers built-in reporting tools that simplify business analysis. With the core version, users get access to three essential report types: activity report, customer report, and growth report. These ready-made reports offer clear insights into team performance, customer engagement, and overall business growth, enabling teams to make data-driven decisions quickly and efficiently.

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Support Tools Integration

WP ERP CRM connects seamlessly with popular support tools like Zendesk, Help Scout, and Awesome Support. It automatically syncs tickets and customer details, creating or updating CRM contacts. This integration helps streamline support workflows, improve response times, and ensure a more personalized and consistent customer service experience.

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Pros And Cons of WP ERP

Pros

  • Easy WordPress and WooCommerce sync

  • Good customer support

  • Customizable modules

Cons

  • Lacks clear tutorials

  • Privacy concerns raised

WP ERP Reviews

Total 2 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

CC

Cristiano C.

Small Business, 11-50 employees

5.0
October 2021

Cooperative support team

Pros

I am really impressed with how feature rich this plugin is especially when you add the various extensions. The support team has been very cooperative. Andrew in particular went above and beyond to help us out showing incredible patience and being genuinely helpful throughout our experience.

Cons

I wish there were more customization options available right from the beginning.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

KS

Ken S.

Small Business, 1-10 employees

5.0
October 2021

Customer Service is great!

Pros

The add ons are really well thought out and I appreciate the development effort that went into creating them.

Cons

Would like Zapier integration to automate more tasks and I would rather have a one time payment option for unlimited seats.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Frequently Asked Questions

Does WP ERP offer an API?

Yes, it offers an API.

What types of pricing plans does WP ERP offer?

WP ERP price is flexible for its CRM module, starting at $9.99/month for the base plan. Additional features like WooCommerce Integration ($5.99/month), Deals and Workflow tools ($9.49/month each), Custom Field Builder ($4.99/month), Document Manager ($2.49/month), and SMS Notification ($2.99/month) can be added as needed. You can request a custom WP ERP cost quote that best fits your business needs.

What language does WP ERP support?

WP ERP supports more than 20 languages.

Does WP ERP have a mobile app?

No, WP ERP does not currently offer a dedicated mobile application.

What other apps does WP ERP integrate with?

WP ERP supports integration with a variety of popular platforms, including Zendesk, Help Scout, WooCommerce, Salesforce, and Mailchimp.

What level of support does WP ERP offer?

WP ERP provides support services primarily through email. Users can submit a ticket using the contact form on their website or send an email.

Who are the typical users of WP ERP?

WP ERP is a versatile solution suitable for various business types, including e-commerce stores, service providers, consulting firms, and agencies.