Remote Video Support Software
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Glia Software
Glia provides digital customer service tools that enable seamless customer interactions via video, chat, and AI. Although, its complexity and integration needs might make it challenging for businesses outside this niche, the software is especially beneficial for financial services, streamlining customer support and improving satisfaction.
HelpCrunch
HelpCrunch is a top-rated customer communication platform that enhances support, marketing, and sales. It boosts conversions, improves customer support, and accelerates growth. While some users find the mobile app lacking metadata display for chats, they appreciate its analytics for efficient evaluations and workforce management.