Gusto

Gusto

40 Reviews

Gusto Specifications

Employee Information Management

Recruitment and Applicant Tracking

Performance Management

Attendance and Time Tracking

View All Specifications

Gusto is an online people platform and full-service payroll for small businesses. It provides an all-in-one payroll service for 100,000+ enterprises across the world.

Their services and products include employee onboarding, payroll, benefits, and team engagement in one integrated platform. Managing payroll is easier with Gusto as it automatically calculates and files the payroll taxes.

With the help of Gusto, any small business can easily avail of employee benefits. It provides expert direction that helps in buying health insurance, integrates plans with payroll, or help with add-ons like commuter benefits, insurance, and 401(K). Gusto finds employee benefits and health insurance for each employer of any size.

Gusto pricing: It offers four plans: Concierge, Complete, Core, and Contractor.

The pricing for Concierge is $12 per month per user, with a base price of $149.For the Complete plan, it is $12 per month per user with a base price of $39, which makes it $51. For Core, it is $6 per month per person with a $39 base price, which makes it $45. The pricing for the Contractor plan is for $6 per month per user, no added base price.

Free Trial: Yes, they offer a one-month free trial.

Feature customers do not like: The customer support is not that great.

Technical Specifications: It is cloud-based, and supports all devices.

Gusto Reviews

Overall Rating

4.3

40 Reviews

Rating Distribution

5

star

20

4

star

17

3

star

1

2

star

1

1

star

1

Dec 23, 2022

It has everything I need and even more!

Monica G.

Government Administration

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

Pros

Our HR department worked perfectly, but some things were not as streamlined as they should be, resulting in complaints from other departments. I then went for Gusto, as I had prior experience with it. It is a very powerful tool for HR and payroll activities, which irons out a lot of kinks in the way of a more streamlined HR experience, especially for small companies like ours. My company was using another software called OnPay before I came, and I immediately recommended Gusto, which was the right choice for us. It has a great user experience and vertical integration of functionality with our existing workflow.

Cons

It is a hard pill to swallow due to higher than usual pricing, but it all comes down to how much youre willing to create ease for your workers. The price was even higher than our previous software, so I had to face some resistance, but ultimately, our team believes it is worthwhile. It comes with a lot of features that you might never use but still have to pay for. And thats what I think is the biggest downside of Gusto. But if youre focused on improving your HR productivity, its a no-brainer!

Nov 01, 2021

I am not satisfied with my experience.

Erik

Student Church Movements

Ease of use

5

Value for money

6

Customer Support

6

Functionality

5

Pros

The design is very eye-pleasing and easy to understand.

Cons

I dont like the lack of customization with this software. The setup was time consuming and the customer support is not very responsive with our requests.

Sep 15, 2021

We had a positive experience with gusto

Nick

Modestis Car Care Center

Ease of use

9

Value for money

9

Customer Support

8

Functionality

7

Pros

The software has a very user-friendly UI. Its simple and intuitive to use. The customer support team is professional and invested in our projects.

Cons

The system often glitches which can be annoying sometimes.

Sep 15, 2021

Gusto makes management easy.

Brooka

Restoration Family Chiropractic

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

Pros

Gusto performs precisely and helps us streamline our workflow. The team is active and friendly.

Cons

No complaints so far.

Sep 15, 2021

Gusto gets the job done!

IDit

Hasidah

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Pros

Gusto is amazing software with a great customer support team. I like that Payroll with gusto is simple to manage and operate.

Cons

I dont like that reporting is limited.

Sep 15, 2021

They make our payrolls very easy.

Elizabeth

American Maid Cleaning

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

Pros

I like gusto because the system is easy to learn as well as easy to use. The team is helpful, cooperative, and professional. I highly recommend this software.

Cons

Nothing of importance.

Sep 15, 2021

Gusto shows great team work.

Julie

Kingsway Christian School

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

Pros

Its great software with easy implementation and an outstanding customer support team. The team is responsive, cooperative, and quite friendly.

Cons

Some of the features seem to be time-consuming.

Sep 15, 2021

Gusto is the best Payroll System!

cary

toyota

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

Pros

Gutso is user-friendly and simple software with a lot of inbuilt features. I like that this software keeps our payroll on track and organized.

Cons

The system is a bit costly than other software in the market.

Sep 07, 2021

Simple and reliable.

Hugo

Align Chiropractic

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

Pros

I appreciate that with GutsoHR were saving a lot of time and money that we can put towards something else. Its also been really beneficial to be able to onboard our new workers with ease and efficiency using this software.

Cons

Its been great working with gusto so far! We have no complaints.

Sep 07, 2021

Brilliant features

Brooks

Engenius

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

Pros

Its brilliant software that offers a lot of inbuilt features to its users. I also like that most of the features are automated which makes it easier for us and helps us streamline our workflow.

Cons

A few of the features are not quite useful to us but there is no harm in having them as options.

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