First Advantage

First Advantage

7 Review(s)

Overview

First Advantage streamlines hiring with advanced screening, fast verifications, and seamless integrations. The platform delivers compliance-driven insights and efficient applicant experience. While occasional delays in processing may occur, the software remains a strong partner through responsive support, tailored solutions, and consistent improvement across critical hiring workflows.

Overall Rating

Based on 7 users reviews

3.1

Rating Distribution

Positive

57%

Neutral

14%

Negative

29%

Starting Price
Custom

First Advantage Specifications

Employee Information Management

Recruitment and Applicant Tracking

Employee Onboarding

HR Compliance

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What Is First Advantage?

First Advantage offers global technology solutions focused on screening, verifications, safety, and compliance in the human capital space. The company provides advanced tools and actionable insights that support smarter hiring decisions and risk management. Through a proprietary technology platform, its solutions assist organizations in safeguarding brand reputation and creating secure environments for employees, contractors, contingent workers, tenants, and drivers across diverse industries and operational landscapes.

First Advantage Pricing

The First Advantage pricing model offers fast and reliable background checks tailored for small businesses, with the price starting at just $29, and also includes a one-time setup fee of $175.00. Acquire a tailor-made First Advantage cost estimate specific to your requirements.

Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

First Advantage Integrations

First Advantage provides integration with various applications, including:

You can also watch a free First Advantage demo to learn all about its integration capabilities.

Who Is First Advantage For?

First Advantage serves businesses across various industries, including:

  • Banking and financial services
  • Healthcare
  • Higher education
  • Insurance
  • Manufacturing
  • Non-profit
  • Retail

Is First Advantage Right For You?

Looking for a solution that enhances hiring speed, compliance, and applicant experience? First Advantage may be a strong choice. This software delivers automation-driven screening, fast onboarding tools, and data-backed insights for confident hiring decisions. Designed to prioritize applicant satisfaction through mobile-first experiences, the platform supports efficient verifications, safety protocols, and regulatory adherence across every stage of the employment journey.

Are you still unsure about First Advantage? Contact us at (661) 384-7070 and get expert assistance from our team regarding any further queries.

First Advantage Features

Insight Advantage delivers detailed background screening analytics that uncover performance trends, enhance onboarding efficiency, guide program optimization, and support budget alignment, all through accessible dashboards and precise, actionable data-driven insights.

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Case management enables seamless access to critical documentation through a unified platform, eliminating reliance on personal storage or departing staff, while maintaining a consistent, centralized audit trail to support adjudication process standardization and compliance.

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First Advantage’s RightID Residential uses advanced facial recognition to compare government-issued IDs with live selfies, enabling swift, mobile-based tenant identity verification that strengthens fraud prevention efforts in rental property screening through secure, automated technology.

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The platform simplifies global talent screening with a mobile-friendly, applicant-driven background check process that integrates with ATS and HCM systems, enhancing onboarding efficiency while promoting fairness, transparency, and a positive candidate experience.

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First Advantage features Verified- that streamlines employment and education verifications using intelligent routing and extensive proprietary data, accelerating turnaround times, reducing costs, and minimizing unverifiable records. This helps safeguard applicant privacy throughout the onboarding and credential validation process.

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Pros And Cons of First Advantage

Pros

  • Long-standing global partnership experience

  • The chat feature has improved response times

  • Offers Seamless integration with platforms like Workday

Cons

  • Frequent login issues and session timeouts

  • The user interface is uncomfortable and unintuitive for some

First Advantage Reviews

Total 7 reviews

3.1

All reviews are from verified customers

Rating Distribution

5

Stars

14%

4

Stars

43%

3

Stars

14%

2

Stars

0%

1

Stars

29%

Share your experience

HM

Harshita M.

Mid Market, 500+ employees

5.0
March 2025

“Easy to use

Pros

Not only do I find it beginner friendly but it also offers various packages based on client needs.

Cons

The app lags sometimes and logs me out quickly. Because of which I have to log in repeatedly which is annoying.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

AH

Andrii H.

Small Business, 11-50 employees

1.0
November 2024

“Terrible background check service

Pros

I am not impressed with this company. The user interface is not at all good and the error messages are confusing, especially when I need to upload more.

Cons

Well the background check started on October 16 and here we are on November 1, it is still in progress even though there are only two countries to check. These countries offer online criminal record checks in just 10 minutes but the FA team has been handling it for over three weeks. The client is frustrated because they cannot start work, the employee is upset and First Advantage cannot do anything except escalate the issue within the team which feels like empty promises. When I upload all the required documents and just want to check my status, I get an error message with completely incorrect information.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

BB

Brooke B.

Education Management, 500+ employees

1.0
April 2024

“Expect long hold times when you call

Pros

There are a few things I like such as the customer service team is genuinely friendly and the implementation process was good, though it was not outstanding.

Cons

They have so many specialized departments each handling very specific tasks. We only use First Advantage for Driver Qualification records and you might think I just need to talk to one department but you are wrong! For instance if I need to update a driver's license number, I speak with one team. For drug testing issues it is a different team. If I need help with a completed driver file that is handled by yet another department.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

View All 7 Reviews

Frequently Asked Questions

First Advantage provides seamless integration with leading applications, including Bullhorn, ServiceNow, Infor, Workday, and SAP SuccessFactors, supporting streamlined background screening and HR workflows.

First Advantage supports multiple languages, including English, Spanish, Portuguese, Japanese, Korean, and Chinese.

First Advantage provides services to a wide range of industries, including healthcare, banking and financial services, higher education, insurance, manufacturing, non-profit, and retail.

First Advantage software provides support through an email/help center, a knowledge base, phone, and chat.

Yes, First Advantage offers API access.

First Advantage provides fast, dependable background checks designed for small businesses, beginning at $29, along with a one-time setup fee of $175.00. Request a customized First Advantage price estimate aligned with specific business needs.

Yes, First Advantage offers the First Advantage Collaborate mobile app for iOS and Android devices.