Last Updated
Overview
First Advantage streamlines hiring with advanced screening, fast verifications, and seamless integrations. The platform delivers compliance-driven insights and efficient applicant experience. While occasional delays in processing may occur, the software remains a strong partner through responsive support, tailored solutions, and consistent improvement across critical hiring workflows.
Overall Rating
Based on 7 users reviews
3.1
Rating Distribution
Positive
57%
Neutral
14%
Negative
29%
Starting Price
Custom
First Advantage Specifications
- Employee Information Management
- Recruitment and Applicant Tracking
- Employee Onboarding
- HR Compliance
What Is First Advantage?
First Advantage offers global technology solutions focused on screening, verifications, safety, and compliance in the human capital space. The company provides advanced tools and actionable insights that support smarter hiring decisions and risk management. Through a proprietary technology platform, its solutions assist organizations in safeguarding brand reputation and creating secure environments for employees, contractors, contingent workers, tenants, and drivers across diverse industries and operational landscapes.
First Advantage Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
First Advantage Integrations
First Advantage provides integration with various applications, including:
- Bullhorn
- ServiceNow
- Infor
- Workday
- SAP SuccessFactors
Who Is First Advantage For?
First Advantage serves businesses across various industries, including:
- Banking and financial services
- Healthcare
- Higher education
- Insurance
- Manufacturing
- Non-profit
- Retail
Is First Advantage Right For You?
Looking for a solution that enhances hiring speed, compliance, and applicant experience? First Advantage may be a strong choice. This software delivers automation-driven screening, fast onboarding tools, and data-backed insights for confident hiring decisions. Designed to prioritize applicant satisfaction through mobile-first experiences, the platform supports efficient verifications, safety protocols, and regulatory adherence across every stage of the employment journey.
Are you still unsure about First Advantage? Contact us at (661) 384-7070 and get expert assistance from our team regarding any further queries.
First Advantage Features
Analytics And Reporting
Insight Advantage delivers detailed background screening analytics that uncover performance trends, enhance onboarding efficiency, guide program optimization, and support budget alignment, all through accessible dashboards and precise, actionable data-driven insights.
Case Mangement
Case management enables seamless access to critical documentation through a unified platform, eliminating reliance on personal storage or departing staff, while maintaining a consistent, centralized audit trail to support adjudication process standardization and compliance.
Rental Property Screening
First Advantage’s RightID Residential uses advanced facial recognition to compare government-issued IDs with live selfies, enabling swift, mobile-based tenant identity verification that strengthens fraud prevention efforts in rental property screening through secure, automated technology.
Online Background Checks
The platform simplifies global talent screening with a mobile-friendly, applicant-driven background check process that integrates with ATS and HCM systems, enhancing onboarding efficiency while promoting fairness, transparency, and a positive candidate experience.
Employment Verifications
First Advantage features Verified- that streamlines employment and education verifications using intelligent routing and extensive proprietary data, accelerating turnaround times, reducing costs, and minimizing unverifiable records. This helps safeguard applicant privacy throughout the onboarding and credential validation process.
Pros And Cons of First Advantage
Pros
Long-standing global partnership experience
The chat feature has improved response times
Offers Seamless integration with platforms like Workday
Cons
Frequent login issues and session timeouts
The user interface is uncomfortable and unintuitive for some
First Advantage Reviews
Total 7 reviews
3.1
All reviews are from verified customers
Rating Distribution
5
Stars14%
4
Stars43%
3
Stars14%
2
Stars0%
1
Stars29%
Share your experience
Mid Market, 500+ employees
“Easy to use”
Pros
Not only do I find it beginner friendly but it also offers various packages based on client needs.
Cons
The app lags sometimes and logs me out quickly. Because of which I have to log in repeatedly which is annoying.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Small Business, 11-50 employees
“Terrible background check service”
Pros
I am not impressed with this company. The user interface is not at all good and the error messages are confusing, especially when I need to upload more.
Cons
Well the background check started on October 16 and here we are on November 1, it is still in progress even though there are only two countries to check. These countries offer online criminal record checks in just 10 minutes but the FA team has been handling it for over three weeks. The client is frustrated because they cannot start work, the employee is upset and First Advantage cannot do anything except escalate the issue within the team which feels like empty promises. When I upload all the required documents and just want to check my status, I get an error message with completely incorrect information.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Education Management, 500+ employees
“Expect long hold times when you call”
Pros
There are a few things I like such as the customer service team is genuinely friendly and the implementation process was good, though it was not outstanding.
Cons
They have so many specialized departments each handling very specific tasks. We only use First Advantage for Driver Qualification records and you might think I just need to talk to one department but you are wrong! For instance if I need to update a driver's license number, I speak with one team. For drug testing issues it is a different team. If I need help with a completed driver file that is handled by yet another department.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Frequently Asked Questions
What other apps does First Advantage integrate with?
First Advantage provides seamless integration with leading applications, including Bullhorn, ServiceNow, Infor, Workday, and SAP SuccessFactors, supporting streamlined background screening and HR workflows.
What language does First Advantage support?
First Advantage supports multiple languages, including English, Spanish, Portuguese, Japanese, Korean, and Chinese.
Who are the typical users of First Advantage?
First Advantage provides services to a wide range of industries, including healthcare, banking and financial services, higher education, insurance, manufacturing, non-profit, and retail.
What level of support does First Advantage offer?
First Advantage software provides support through an email/help center, a knowledge base, phone, and chat.
Does First Advantage offer an API?
Yes, First Advantage offers API access.
What types of pricing plans does First Advantage offer?
First Advantage provides fast, dependable background checks designed for small businesses, beginning at $29, along with a one-time setup fee of $175.00. Request a customized First Advantage price estimate aligned with specific business needs.
Does First Advantage have a mobile app?
Yes, First Advantage offers the First Advantage Collaborate mobile app for iOS and Android devices.