Last Updated Nov 25, 2025

Overview

Get A Firsthand Look At Software
Watch Free Demo

Overall Rating

Based on 14 users reviews

4.7

Rating Distribution

Positive

93%

Neutral

7%

Negative

0%

Starting Price
Custom

Pros And Cons of Northpass

Pros

  • A very intuitive platform

  • Helps digital customer success managers/teams focus on strategic initiatives

  • Assists businesses to improve customer experience and optimize operational efficiency

  • Provides robust analytics and reporting features

Cons

  • User reviews suggest it is pricey software for small businesses

  • Offers limited offline access

Frequently Asked Questions

Yes, Northpass does offer API access.

The software offers multi-language support so users can translate their content into different languages to provide an enhanced experience to people from all parts of the world.

It can integrate with various third-party apps, like Slack, Salesforce, ADP, HubSpot, and BambooHR.

Yes, it is compatible with mobile devices.

The pricing plan depends on different business organizations' unique requirements and budgets. Contact us for a custom Northpass cost for your business.

Small to large organizations in various industries and sectors can use the advanced features of this software.

Northpass support is available via phone, chat, email, FAQs, and a knowledge base.