Last Updated Nov 25, 2025
Overview
Overall Rating
Based on 14 users reviews
4.7
Rating Distribution
Positive
93%
Neutral
7%
Negative
0%
Last Updated Nov 25, 2025
Based on 14 users reviews
4.7
Positive
93%
Neutral
7%
Negative
0%
A very intuitive platform
Helps digital customer success managers/teams focus on strategic initiatives
Assists businesses to improve customer experience and optimize operational efficiency
Provides robust analytics and reporting features
User reviews suggest it is pricey software for small businesses
Offers limited offline access
Yes, Northpass does offer API access.
The software offers multi-language support so users can translate their content into different languages to provide an enhanced experience to people from all parts of the world.
It can integrate with various third-party apps, like Slack, Salesforce, ADP, HubSpot, and BambooHR.
Yes, it is compatible with mobile devices.
The pricing plan depends on different business organizations' unique requirements and budgets. Contact us for a custom Northpass cost for your business.
Small to large organizations in various industries and sectors can use the advanced features of this software.
Northpass support is available via phone, chat, email, FAQs, and a knowledge base.