CareCloud EHR Software

CareCloud Charts is a specialty-driven EHR allowing clinicians to get in-depth customization and a clean user interface. CareCloud EMR currently supports nine specialties: Cardiology, ophthalmology, internal medicine, gastroenterology, orthopedic surgery, neurology, pulmonology, urology, and family practice. Additionally, the HIPAA-compliant cloud platform support practices with multiple entities, locations, and NPIs.  

Recently, the company launched a new patient portal platform called Breeze to optimize patient registration/intake, payments, appointment management, and overall patient experience. CareCloud EHR is compatible with any operating system and web browser, including Apple (Mac OS). The customer support is entirely based in the US.  

Care Cloud inc has recently been acquired by MTBC, another leading Health IT Company. The impact of this acquisition on CareCloud software & services will come to light in the next few months as more information becomes available. To learn more, please get in touch with one of our consultants.   

CareCloud EMR Pricing

CareCloud features three pricing plans

  • CareCloud Charts (EHR) subscription starts at $279 per provider/month and requires mandatory adoption of PM.
  • CareCloud Central, the Practice Management (BPM) software, starts at $349 per provider/month with a powerful rules engine, with over 180 million+ billing guidelines.
  • For RCM, the system includes a powerful data mining and rules management function and costs a meager 3% of collections.

Pros

The EMR software is visually appealing and allows multiple data entry methods. In addition, it offers competitive pricing with flexible implementation plans for small and large practices.  

Cons

You have to purchase CareCloud Practice Management to get CareCloud Charts.   

Accessibility

Apart from the standard windows application, CareCloud also provides a mobile app.

Deployment and Support

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Cloud

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Saas

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Web based

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Windows

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Mac

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Android

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iOS

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iPad

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Email

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Chat

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Phone call

PROS

  • Integrated solution: The EHR integrates with a PM and revenue cycle management software.
  • Drag and drop: The software has a drag and drop scheduling tool.

CONS

  • Reporting: The reports are not customizable.
  • Customer Support: Customer support is useless.

CareCloud EHR Software Pricing

Small Organization

Within Budget

Medium Organization

Within Budget

Large Organization

Within Budget

CareCloud EHR Software reviews

Overall Rating

42 Reviews

Excellent
80%
Good
15%
Average
0%
Poor
0%
Terrible
5%

Great software. Incredibly easy to use

November 2022

Mel

Animas Foot & Ankle

Pros:
User-convenience provided by CareCloud is fabulous. Staff learned their way around the system within a few hours of training. Implementation was even simpler than anticipated. Our providers find it extremely basic and simple to utilize. The system offers high customizability. Their staff is very amiable and understanding. Analytics is great. The claims scrubbing is done using 3 clearinghouses that work with many second-level merchants who work explicitly with billers, increasing our clean claims rate. It's simple to make reports, dive into the EMR to pull information and make dashboards for every worker and supplier whenever wanted. Dashboards with the goal that every representative and partner can check KPIs every day.
Cons:
There is a minor inconvenience while dealing with self-payment IDs for easy posting. However, a little effort and extra steps solve the problem. We regret not having discovered CareCloud sooner. Maybe they should work on their marketing so more practices know about the great things they have to offer.

Great billing software. Suitable for all

October 2022

Brenda

Billing at J Parks Medical, LLC

Pros:
The system is highly efficient and error-free. CareCloud EHR is designed to be easily utilized by people with all levels of expertise. Providers, clients, and staff all find it equally comprehensive and easy to navigate. We have rarely had any complaints in that department. The billing software is quick and simple, and documentation and filing claims are done very efficiently. As long as you make no errors in patient data input, it works seamlessly. The support staff is very commendable.
Cons:
It is a little confusing when retrieving reports, as there is no way to be certain if you are being shown all the necessary information on that report. Could use more A/R reports.

Software with the ease of an app

September 2022

Chelsea

iScribes

Pros:
The coolest thing about CareCloud EHR is that it functions like any app on your phone which makes it very easy to navigate and locate things. The layout is incredibly intuitive and no complex steps are required to get everyday tasks done. We can access the software anywhere at any time because the whole system is web-based.
Cons:
Much like most EHRs, Carecloud EHR has its moments too. Some glitches here and there but I suppose, that is part of the package with any electronic records database. Although their support team has been a great help throughout with any problems we had.

Great billing and claims collection system

September 2022

Rachel

South Georgia Primary Care

Pros:
As a physician in a small practice, the claim follows ups and collections aid from CareCloud Concierge is a lifesaver for me as it enables me to do my own billings instead of spending more money on an in-house billing member. With the help of Carecloud EHR, a lot of my payments are automated that saves me a lot of time and effort and eliminates any chance of human error by updating the accounts regularly. Impressive work I must say.
Cons:
CareCloud EHR Software was a little challenging to get used to at first as its working is less like mainstream EHR systems and more like an app store application. Getting used to my part of the work and the system’s processing took its time but it was more than worth it later on. The company practice management team and support staff have been a great help throughout and i hope it stays stays this way.

On top of their game!

July 2022

Alex

Mental Health Care

Pros:
CareCloud EHR software is very simple to use, and vendor-client communication is excellent! In addition, they are incredibly responsive and assist in alerting us to problems before we even realize they exist. Finally, I love the cloud-based accessibility and the ease of working while on the go.
Cons:
No cons to mention at the moment for CareCloud EHR.

CareCloud Review!

June 2022

Mayra

Medical Practice

Pros:
In my 30 years of practicing medicine, CareCloud EHR software has been the easiest to use. In addition, the software has optimized the process of scheduling appointments. There are no installation and hardware costs because the software is cloud-based. All in all, I recommend the software for its ease of use, cost-effective features, and remote accessibility. very impressive work.
Cons:
We have no complaints about this amazing software.

Great service. Keeps getting better

May 2022

Del

Neurosurgery and Pain Specialist of the Carolinas, PC

Pros:
I have been using this software for years and I am very happy with my decision. The best thing about CareCloud that makes it so easy and effortless to operate is its App-like appearance, it is very instinctive to figure out how to utilize different functions; development team has been amazingly adaptive in routinely renewing the different capacities to improve its handiness to doctors and staff. As opposed to other EHR software out there created by programmers for programmers with little regard for its usability to healthcare providers, CareCloud is receptive of MD contribution to make it dynamically easier to use and valuable in the clinical setting. The iPhone app is incredibly useful when far from the clinic.
Cons:
I do not have any complaints about this platform whatsoever. They are always putting out updates that improve productivity and fix minor bugs. It is less of the software’s fault but carecloud being a cloud-based system means it’s totally dependent on internet access and internet downtime can cause a lot of trouble for us during clinic hours or during our crisis hours.

Good System

May 2022

Andrew

Hospital & Health Car

Pros:
CareCloud has enhanced the speed of my workflow to a significant extent. In addition, I like how the features are robust and justify the software’s pricing. Finally, the system is super easy to learn, even for non-tech-savvy people like myself.
Cons:
We love CareCloud. No complaints from our side.

CareCloud is Amazing!

May 2022

Sim

Medical Practice

Pros:
I started acquiring the services of CareCloud one year ago, and I have liked it so far. The documentation feature appeals to me because it is easily customizable, and I can tailor it according to my discipline. Much appreciated.
Cons:
The only thing that is lacking is their support team which takes days and weeks to respond back.

We Like it!

April 2022

Rebecca

Medical Practice

Pros:
The CareCloud features are robust and highly customizable, but some 'glitches' occur from time to time. Although the support team responds quickly, reliance on software can be frightening when it fails you on important tasks.
Cons:
I like the features but I would appreciate it if the customer care team could be more attentive and responsive to our queries.

A good option for mental health related practices.

September 2020

Alex

Avenues of Counseling & Mediation

Pros:
The app is great and gives me access to information anytime and anywhere I need. It is very easy to use and tailors itself to your preferences which is amazing.
Cons:
There are bugs here and there but their team deals with those matters diligently when reported.

The worst experience ever!

September 2020

Ramakanth

River Region Psychiatry

Pros:
There is not a single pro that I can list!
Cons:
Terrible. Just very terrible.

Long term partnership

November 2019

Sheila

Bay Urology Services

Pros:
we are with CareCloud for about 10 years now and never once have we thought about changing the system. It works remarkably for our practice be it the doctor or the front desk. Customer support is always there should we encounter any problem. I like its reporting system as well as the templates.
Cons:
I would like for them to improve on the PM side of their system a bit, the rest is wonderful.

CareCloud Suite

October 2019

Christopher

NWA Breast Care Specialists

Pros:
The system can be customized and personalized according to my practice, which helps me a lot.
Cons:
The customization setup part can be somewhat cumbersome; however, it works in the long run. It would be ideal to have much more customization capacity for specific field sets.

CareCloud

October 2019

BETH

Hildebran Medical Clinic, LLC

Pros:
The system is easy to use, and I really like the way it is color-coordinated. The customer support team knows everything about the product and always helps us out. It feels like the CareCloud’s team really love and care about their work.
Cons:
We can’t submit tertiary claims electronically and can't type in the payor id to find the insurance company. They need to work on this.

Call us at

(661) 384-7070

Call us at

(661) 384-7070