Last Updated Dec 29, 2025
Key Takeaways
Generated from the text of customer reviews
CareCloud EHR is a cloud-based EHR and practice management platform designed for physicians, billing teams, and front-desk staff in multi-specialty and high-volume practices. Users praise its integrated billing system, while support responsiveness remains a recurring concern. Recently, the platform announced the acquisition of HFMA MAP App to expand AI-benchmarking in integrated health systems and hospitals.
Our Verdict
CareCloud is a strong choice for mid to large-sized medical practices that handle complex billing and high patient volumes. Its pricing may feel steep for smaller clinics, but larger teams gain long-term value from its scalability and integration support. We recommend it for organizations seeking streamlined operations and financial visibility.
Overall Rating
Based on 60 users reviews
3.6
Rating Distribution
Positive
65%
Neutral
13%
Negative
22%
Starting Price
Custom
CareCloud EHR Specifications
Appointment Management/Scheduling
e-Prescriptions
Patient Portal
Compliance Tracking
What Is CareCloud EHR?
CareCloud EHR software offers integrated practice management and medical billing services to streamline patient encounters.
The software's EHR systems provide an intuitive, secure, and adaptable solution tailored to your practice's requirements.
Featuring capabilities such as effortless patient charting, automated billing, and instant data analysis, Carecloud claims “our EHRs can optimize your processes, elevate clinical decision-making, and enhance patient results”.
What Is CareCloud EHR Best For?
The charting feature provided by CareCloud EHR seamlessly transforms how healthcare professionals manage patient information. It offers an intuitive interface, making it effortless to record and access a patient's complete clinical summary, encompassing medications, allergies, vital signs, laboratory results, immunizations, and more. With customizable templates and real-time updates, providers can efficiently document patient outcomes, ensuring accuracy.
How Much Does CareCloud EHR Cost?
CareCloud pricing ranges from $349-$649 per provider per month.
Disclaimer: The pricing has been sourced from third-party and is subject to change.
CareCloud EHR Integrations
CareCloud software interfaces and integrates with various third-party applications. Some of them are:
- Epic EMR
- ProPath
- Meditech EMR
- HealthLink
- Cubixx MD
- Contexture
- BRONSON
How Does CareCloud EHR Work?
Here's how you can navigate the dashboard and make use of the software features:
- Log in using your credentials
- Set up a new profile and add relevant information, such as patient history, diagnosis and medication
- Coordinate patient appointments, allocate staff to specific bookings, oversee the practice's overall scheduling
- Generate and manage invoices, facilitate payment processing, and produce financial reports
- Administer and retrieve patient engagement, records and assess outcomes
- Thoroughly record results and treatment strategies through streamlined charting
- Produce tailored reports with clinical reporting tools to monitor patterns and pinpoint deficiencies
Who Is CareCloud EHR For?
The CareCloud EMR system offers easy scalability for various medical groups and accommodates several specialties, including:
- Urgent care
- Cardiology
- Internal Medicine
- Orthopedics
- Neurology
- General Surgery
- Therapy solution
CareCloud EHR Use Cases
Based on our analysis of user feedback and CareCloud EHR’s current capabilities, here are key scenarios where the software is a strong fit for medical practices:
Multi-Specialty Practices Looking For Unified Workflows
Practices offering multiple specialties benefit from CareCloud’s ability to centralize patient data, scheduling, and billing in one platform. Users mention smoother coordination across departments and fewer duplicate records when managing shared patients.
Growing Practices Expanding To Multiple Locations
Organizations planning to scale value CareCloud’s cloud-based infrastructure, which supports adding new providers, locations, or modules without major disruptions. Reviewers appreciate its flexibility and minimal setup time during expansion.
Clinics Focused On Improving Revenue Cycle Performance
CareCloud suits practices aiming to optimize billing and reimbursements through real-time claim tracking and integrated analytics. Users note faster payment posting and improved visibility into financial trends across payers.
Providers Prioritizing Patient Engagement And Digital Access
Practices focused on enhancing patient communication rely on CareCloud’s telehealth tools, reminders, and patient portal. Reviews highlight the convenience of online scheduling and secure messaging to maintain ongoing engagement.
High-volume Clinics Managing Complex Scheduling
Facilities with multiple physicians or heavy appointment loads appreciate CareCloud’s color-coded calendar and centralized scheduling to reduce no-shows and conflicts. Front-desk teams find the interface intuitive for managing multiple providers simultaneously.
CareCloud EHR User Sentiments
Most Positive Sentiments | Least Positive Sentiments |
User-Friendly Interface and Navigation 80% were Positive 10% were Negative 10% were Neutral Users appreciate the platform’s clean design and intuitive workflow. The simple layout simplifies patient charting and administrative and clinical tasks. “The layout is simple, and I can train new staff quickly without much confusion.” | Customer Support Responsiveness 15% were Positive 70% were Negative 15% were Neutral “It takes too long to get a response when something goes wrong.” |
Integrated Billing and Revenue Cycle Management 75% were Positive 15% were Negative 10% were Neutral Users praise the CareCloud’s billing module that streamlines claims and payments. | System Speed and Downtime Issues 20% were Positive 65% were Negative 15% were Neutral Several users mention lag times and occasional crashes, particularly during updates. |
Cloud Accessibility and Mobility 70% were Positive 20% were Negative 10% were Neutral Users find it convenient to access patient records from any device and location, enhancing flexibility for multi-location practices. | Implementation and Training Difficulties 25% were Positive 60% were Negative 15% were Neutral Practices reported that the onboarding process required more time and hands-on guidance than expected.
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Is CareCloud EHR Right For You?
CareCloud is a cloud based EHR software and practice management system that helps medical groups deliver quality patient care and automate workflows. If you are a medical practitioner seeking to enhance your practice's operational efficiency and boost patient satisfaction, CareCloud might be the ideal choice.
Its extensive range of features and advantages underscore why it has gained the trust of numerous healthcare providers as their preferred software solution. Moreover, the software is HIPAA-compliant and ONC-ACB certified, ensuring data security.
Still wondering if CareCloud EHR software is worth an investment? Contact us at (661) 384-7070, and our support team will help you make an informed choice.
CareCloud EHR Features
CareCloud billing revolutionizes the revenue cycle management process for healthcare practices. With this functionality, intelligent task management become seamless and error-free. It streamlines the creation of invoices, claim submissions, insurance eligibility, and payment tracking, reducing administrative burdens significantly. Automated medical billing services ensures timely and accurate reimbursement, enhancing the practice's financial health while minimizing the risk of claim denials and delays.
This certified EHR software lets healthcare providers offer virtual consultations and medical services quickly. This user-friendly tool enhances accessibility to care by connecting patients and providers remotely, facilitating consultations from anywhere, and reducing the need for in-person visits. It supports secure video conferencing, electronic prescriptions, and digital patient documentation.
CareCloud analytics and reports offer a comprehensive view of practice performance, clinical outcomes, and financial metrics through customizable reports and dashboards. The detailed reporting capabilities help identify trends, optimize resource allocation, and make informed decisions to improve practice efficiency, patient care, and financial sustainability.
This feature simplifies the scheduling process for both providers and patients. It allows practices to efficiently manage appointments, assign staff, and optimize the utilization of resources. Patients benefit from the convenience of booking appointments online, receiving reminders, and accessing their appointment history. This feature enhances patient satisfaction, reduces no-shows, and ensures a well-organized practice schedule.
Patients can conveniently access the integrated patient portal, Breeze, through desktop and mobile devices. Breeze empowers patients to proactively manage their healthcare experience by enabling them to complete registration and intake forms before office visits, request prescription refills, and effortlessly update their details. Furthermore, this integrated patient portal also helps to securely engage patients with the providers, enhancing communication.
This integrated practice management software offers real-time clinical decision support that helps providers with better patient outcomes. The alerts help to notify about drug interactions and allergies so that doctors are aware before prescribing any medication.
