Last Updated Nov 24, 2025

Key Takeaways

Generated from the text of customer reviews

CareCloud EHR is a cloud-based EHR and practice management platform designed for physicians, billing teams, and front-desk staff in multi-specialty and high-volume practices. Users praise its integrated billing system, while support responsiveness remains a recurring concern. Recently, the platform announced the acquisition of HFMA MAP App to expand AI-benchmarking in integrated health systems and hospitals.

Our Verdict

CareCloud is a strong choice for mid to large-sized medical practices that handle complex billing and high patient volumes. Its pricing may feel steep for smaller clinics, but larger teams gain long-term value from its scalability and integration support. We recommend it for organizations seeking streamlined operations and financial visibility.

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Overall Rating

Based on 60 users reviews

3.6

Rating Distribution

Positive

65%

Neutral

13%

Negative

22%

Starting Price
Custom

Pros And Cons of CareCloud EHR

Pros

  • The customer support team is efficient and responsive

  • Efficient billing helps to overcome financial and regulatory challenges

  • The EHR system promotes quality initiative reporting

  • CareCloud charts provide quick access to critical patient information

Cons

  • The scheduler does not allow users to delete recurring appointments in bulk, according to some CareCloud users

  • Initially, setting up and implementing the system can be a bit complex

Frequently Asked Questions

CareCloud EHR provides live chat, fax, email and form submission support.

CareCloud EMR software supports the English language.

Yes, CareCloud EHR supports mobile devices.

CareCloud software aids health systems by streamlining operations and improving patient outcomes. Moreover, the software offers comprehensive features to help practitioners provide better care.

CareCloud EHR is suitable for practices of all sizes and can be utilized by various specialties in the healthcare department.

The vendor offers customized pricing plans, starting from $649/feature/month. Get in touch with us for a personalized CareCloud cost quote today!

Yes, CareCloud EMR software has a mobile application.

CareCloud EMR system offers easy scalability for various medical groups and accommodates several specialties, including cardiology, internal medicine, orthopedics, neurology, general surgery, urgent care, and therapy solution.

No, the CareCloud EHR software is not free.

The platform integrates with various third-party applications and tools, including Epic, ProPath, Meditech, HealthLink, Cubixx MD, Contexture, and BRONSON.

Yes, the platform offers an API.

Yes, CareCloud EMR software has a mobile application.