CareCloud EHR Software

What is CareCloud EHR Software? 


CareCloud Inc. is a leading medical technology company that offers customized cloud-based solutions for expanding healthcare organizations. It offers an EHR solution that includes combined facilities of EMR, practice management, and medical billing services. CareCloud Charts is a specialty-driven EHR allowing clinicians to get in-depth customization and a clean user interface. This HIPAA-compliant cloud platform supports practices with multiple entities, locations, and NPIs.  

Recently, the company launched a new patient portal platform called Breeze to optimize patient registration/intake, payments, appointment management, and overall patient experience.  

What is CareCloud EHR Best For? 

CareCloud EMR does not have a unique feature. However, the application is best known for the simple navigation of workflows. It takes into account each user’s preferences to avoid interfering with the team’s workflow. Additionally, users don’t have to switch between multiple windows and can access every tool on a single screen. 

CareCloud EHR Pricing 

CareCloud EMR offers different subscription plans that allow practices of different sizes to scale across the clinic. It can support solo and large practices equally with its subscription options.  

CareCloud’s pricing plans are not disclosed publicly. If you want to see what it can cost your practice, click “Get Pricing” to see your options. 

How Does CareCloud EHR Work? 

Follow these steps to use CareCloud EHR without any trouble: 

  • Add patient information into the system, including their medical history and insurance information. 
  • You can access the tools offered by the software from the menu. The tools include appointments, EHR, billing, collections, analytics, and KPI dashboard. 
  • Click on the appointments tab and schedule appointments by selecting “New Appointment” and fill the patient details. 
  • Go to the “Patient” tab to access patients’ medical records, including demographics, financials, insurance, etc.  
  • The “Billing” tab will provide you access to all the past, present, and pending payment submissions. You can click on the “New Encounter” option to create a new invoice or view other invoicing by clicking on either of the following options: unfulfilled encounters, saved and posted pending submit. 

Moreover, once the software is successfully implemented, you can use it on all mobile devices and computers. It is also compatible with any operating system and web browser, including Apple (Mac OS). 

Who is CareCloud EHR For? 

CareCloud EMR offers convenient scalability to a wide range of medical groups. It currently supports nine specialties:  

  • Cardiology 
  • Ophthalmology 
  • Internal medicine 
  • Gastroenterology 
  • Orthopedic surgery 
  • Neurology 
  • Pulmonology 
  • Urology 
  • Family practice 

CareCloud EHR Features 

  • Healthcare Analytics 
    CareCloud offers a healthcare analytics solution that provides real-time insights and data-driven decision-making for healthcare organizations. Healthcare providers can access comprehensive data from multiple sources, including EHRs, financial systems, and patient engagement platforms. 
    CareCloud Analytics allows healthcare organizations to make informed decisions based on data rather than intuition or assumptions. This helps organizations improve patient care, increase operational efficiency, and drive financial success 
  • Telehealth 
    CareCloud is a cloud-based healthcare technology company that provides telehealth solutions as part of its offerings. Its telehealth solution allows patients to connect with their healthcare providers remotely, using audio and video technology, for virtual consultations. 
  • Mobile App 
    Breeze is a mobile app offered by CareCloud EMR, a provider of cloud-based healthcare technology solutions. The app is designed to make it easier for patients to manage their healthcare and communicate with their care providers. Patients can use Breeze to view their health information and medical records.  
    Breeze also includes features to help patients stay engaged with their health, such as tracking vital signs and managing medications. The app is available for both iOS and Android devices, and is designed to be user-friendly and accessible to everyone. 

Is CareCloud EHR Right for You? 

It depends on your specific needs and requirements for an EHR system. CareCloud EHR offers features such as appointment scheduling, electronic prescribing, and patient records management. 

CareCloud EHR is certified for meaningful use and meets all relevant industry standards and regulations, such as HIPAA. It is important to evaluate CareCloud EHR against your own needs and compare it with other EHR options available in the market before making a decision. 

You can schedule the CareCloud EHR demo to see it live and understand what it has to offer.  

CareCloud EHR Software Features






Patient Portal


Compliance Tracking


Practice Management Software


Patient Demographics


Lab Integration


Employee Management


Appointment Scheduling


Voice Recognition


Mobile App


Telemedicine Software


Appointment Reminders


Reporting and Analytics


Medical Billing Service

Deployment and Support






Web based
















Phone call


  • Customization Options: Customizable templates for documentation allow for efficient charting.
  • Secure System: Secure and reliable, with robust security measures in place to protect patient information.
  • Improved Patient Engagement: Better patient communication is achieved through CareCloud EHR, which enables healthcare providers to send appointment reminders, follow-up messages, and more to patients.
  • Integration: Good integration with other healthcare technology, allowing for streamlined workflows.


  • Difficult Implementation: Initial setup and implementation process can be time-consuming and complicated.
  • Technical Challenges: Some users have reported technical difficulties and slow performance at times.
  • Learning Curve: CareCloud EHR system may have a steep learning curve for those who are not familiar with electronic health records.
  • Cost: Higher cost compared to some other EHR systems.

CareCloud EHR Software Pricing

Small Organization

Within Budget

Medium Organization

Within Budget

Large Organization

Within Budget

CareCloud EHR Software reviews

Overall Rating

43 Reviews


Great billing and claims collection system

February 2023


South Georgia Primary Care

As a physician in a small practice, the claim follows ups and collections aid from CareCloud Concierge is a lifesaver for me as it enables me to do my own billings instead of spending more money on an in-house billing member. With the help of Carecloud EHR, a lot of my payments are automated that saves me a lot of time and effort and eliminates any chance of human error by updating the accounts regularly. Impressive work I must say.
CareCloud EHR Software was a little challenging to get used to at first as its working is less like mainstream EHR systems and more like an app store application. Getting used to my part of the work and the system’s processing took its time but it was more than worth it later on. The company practice management team and support staff have been a great help throughout and i hope it stays stays this way.

Great software. Incredibly easy to use

January 2023


Animas Foot & Ankle

User-convenience provided by CareCloud is fabulous. Staff learned their way around the system within a few hours of training. Implementation was even simpler than anticipated. Our providers find it extremely basic and simple to utilize. The system offers high customizability. Their staff is very amiable and understanding. Analytics is great. The claims scrubbing is done using 3 clearinghouses that work with many second-level merchants who work explicitly with billers, increasing our clean claims rate. Its simple to make reports, dive into the EMR to pull information and make dashboards for every worker and supplier whenever wanted. Dashboards with the goal that every representative and partner can check KPIs every day.
There is a minor inconvenience while dealing with self-payment IDs for easy posting. However, a little effort and extra steps solve the problem. We regret not having discovered CareCloud sooner. Maybe they should work on their marketing so more practices know about the great things they have to offer.

Amazing Billing

November 2022

Jordan Bell

Medical Practice

The integrated billing department is just amazing. Switching to CareCloud was one of the best decisions I made.
Just the claim department is not really quick in responding.

Great billing software. Suitable for all

October 2022


Billing at J Parks Medical, LLC

The system is highly efficient and error-free. CareCloud EHR is designed to be easily utilized by people with all levels of expertise. Providers, clients, and staff all find it equally comprehensive and easy to navigate. We have rarely had any complaints in that department. The billing software is quick and simple, and documentation and filing claims are done very efficiently. As long as you make no errors in patient data input, it works seamlessly. The support staff is very commendable.
It is a little confusing when retrieving reports, as there is no way to be certain if you are being shown all the necessary information on that report. Could use more A/R reports.

Software with the ease of an app

September 2022



The coolest thing about CareCloud EHR is that it functions like any app on your phone which makes it very easy to navigate and locate things. The layout is incredibly intuitive and no complex steps are required to get everyday tasks done. We can access the software anywhere at any time because the whole system is web-based.
Much like most EHRs, Carecloud EHR has its moments too. Some glitches here and there but I suppose, that is part of the package with any electronic records database. Although their support team has been a great help throughout with any problems we had.

On top of their game!

July 2022


Mental Health Care

CareCloud EHR software is very simple to use, and vendor-client communication is excellent! In addition, they are incredibly responsive and assist in alerting us to problems before we even realize they exist. Finally, I love the cloud-based accessibility and the ease of working while on the go.
No cons to mention at the moment for CareCloud EHR.

CareCloud Review!

June 2022


Medical Practice

In my 30 years of practicing medicine, CareCloud EHR software has been the easiest to use. In addition, the software has optimized the process of scheduling appointments. There are no installation and hardware costs because the software is cloud-based. All in all, I recommend the software for its ease of use, cost-effective features, and remote accessibility. very impressive work.
We have no complaints about this amazing software.

Great service. Keeps getting better

May 2022


Neurosurgery and Pain Specialist of the Carolinas, PC

I have been using this software for years and I am very happy with my decision. The best thing about CareCloud that makes it so easy and effortless to operate is its App-like appearance, it is very instinctive to figure out how to utilize different functions; development team has been amazingly adaptive in routinely renewing the different capacities to improve its handiness to doctors and staff. As opposed to other EHR software out there created by programmers for programmers with little regard for its usability to healthcare providers, CareCloud is receptive of MD contribution to make it dynamically easier to use and valuable in the clinical setting. The iPhone app is incredibly useful when far from the clinic.
I do not have any complaints about this platform whatsoever. They are always putting out updates that improve productivity and fix minor bugs. It is less of the software’s fault but carecloud being a cloud-based system means it’s totally dependent on internet access and internet downtime can cause a lot of trouble for us during clinic hours or during our crisis hours.

Good System

May 2022


Hospital & Health Car

CareCloud has enhanced the speed of my workflow to a significant extent. In addition, I like how the features are robust and justify the software’s pricing. Finally, the system is super easy to learn, even for non-tech-savvy people like myself.
We love CareCloud. No complaints from our side.

CareCloud is Amazing!

May 2022


Medical Practice

I started acquiring the services of CareCloud one year ago, and I have liked it so far. The documentation feature appeals to me because it is easily customizable, and I can tailor it according to my discipline. Much appreciated.
The only thing that is lacking is their support team which takes days and weeks to respond back.

We Like it!

April 2022


Medical Practice

The CareCloud features are robust and highly customizable, but some glitches occur from time to time. Although the support team responds quickly, reliance on software can be frightening when it fails you on important tasks.
I like the features but I would appreciate it if the customer care team could be more attentive and responsive to our queries.

A good option for mental health related practices.

March 2022


Avenues of Counseling & Mediation

The app is great and gives me access to information anytime and anywhere I need. It is very easy to use and tailors itself to your preferences which is amazing.
There are bugs here and there but their team deals with those matters diligently when reported.

The worst experience ever!

February 2022


River Region Psychiatry

There is not a single pro that I can list!
Terrible. Just very terrible.

Long term partnership

January 2022


Bay Urology Services

we are with CareCloud for about 10 years now and never once have we thought about changing the system. It works remarkably for our practice be it the doctor or the front desk. Customer support is always there should we encounter any problem. I like its reporting system as well as the templates.
I would like for them to improve on the PM side of their system a bit, the rest is wonderful.

CareCloud Suite

December 2021


NWA Breast Care Specialists

The system can be customized and personalized according to my practice, which helps me a lot.
The customization setup part can be somewhat cumbersome; however, it works in the long run. It would be ideal to have much more customization capacity for specific field sets.

Call us at

(661) 384-7070

Call us at

(661) 384-7070