Last Updated
Key Takeaways
Generated from the text of customer reviews
Our Verdict
CareCloud EHR Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Patient Portal
- Compliance Tracking
CareCloud EHR Features
Automated Billing
CareCloud billing revolutionizes the revenue cycle management process for healthcare practices. With this functionality, intelligent task management become seamless and error-free. It streamlines the creation of invoices, claim submissions, insurance eligibility, and payment tracking, reducing administrative burdens significantly. Automated medical billing services ensures timely and accurate reimbursement, enhancing the practice's financial health while minimizing the risk of claim denials and delays.
Telehealth
This certified EHR software lets healthcare providers offer virtual consultations and medical services quickly. This user-friendly tool enhances accessibility to care by connecting patients and providers remotely, facilitating consultations from anywhere, and reducing the need for in-person visits. It supports secure video conferencing, electronic prescriptions, and digital patient documentation.
Reports And Analytics
CareCloud analytics and reports offer a comprehensive view of practice performance, clinical outcomes, and financial metrics through customizable reports and dashboards. The detailed reporting capabilities help identify trends, optimize resource allocation, and make informed decisions to improve practice efficiency, patient care, and financial sustainability.
Appointment Scheduling
This feature simplifies the scheduling process for both providers and patients. It allows practices to efficiently manage appointments, assign staff, and optimize the utilization of resources. Patients benefit from the convenience of booking appointments online, receiving reminders, and accessing their appointment history. This feature enhances patient satisfaction, reduces no-shows, and ensures a well-organized practice schedule.
Patient Portal
Patients can conveniently access the integrated patient portal, Breeze, through desktop and mobile devices. Breeze empowers patients to proactively manage their healthcare experience by enabling them to complete registration and intake forms before office visits, request prescription refills, and effortlessly update their details. Furthermore, this integrated patient portal also helps to securely engage patients with the providers, enhancing communication.
Clinical Decision Support
This integrated practice management software offers real-time clinical decision support that helps providers with better patient outcomes. The alerts help to notify about drug interactions and allergies so that doctors are aware before prescribing any medication.
Pros And Cons of CareCloud EHR
Pros
The customer support team is efficient and responsive
Efficient billing helps to overcome financial and regulatory challenges
The EHR system promotes quality initiative reporting
CareCloud charts provide quick access to critical patient information
Cons
The scheduler does not allow users to delete recurring appointments in bulk, according to some CareCloud users
Initially, setting up and implementing the system can be a bit complex
CareCloud EHR Reviews
Total 60 reviews
3.6
All reviews are from verified customers
Rating Distribution
5
Stars47%
4
Stars18%
3
Stars8%
2
Stars5%
1
Stars22%
Share your experience
LeAnne
Healthcare, 500+ employees
“Nice product for scheduling”
Pros
I am pleased with the scheduling features and the options for patient records.
Cons
Some other functions were complicated and difficult to use.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Frances
Healthcare, 1-10 employees
More than a year
“Terrible service”
Pros
They provided the EMR for free for several years and we benefited a lot from its basic services.
Cons
The support was disappointing. When CareCloud started charging for EMR, I had to switch to another EMR/EHR due to downsizing my practice and moving toward semi-retirement. They offered very little help in transferring my data and the data they provided was flawed which makes it impossible to upload properly into the new EHR. When I asked them to correct their mistakes and allow the doctor read-only access to the data in the meantime, they went silent. They refused access, preventing the doctor from seeing the notes needed for patient care. This has been going on for a month and still continues. I have made around 10 attempts to contact customer service in the past week, but they have not responded at all.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
2
Functionality
3
Paul
Healthcare, 11-50 employees
More than a year
“Would not recommend”
Pros
The best aspect of it is its look and feel.
Cons
Features are broken and they won't fix them until you threaten to leave. Then, they try to trap you with an auto-renewal clause hidden in the MSA. Be very cautious before signing anything.
Rating Distribution
Ease of use
6
Value for money
3
Customer Support
2
Functionality
4
Frequently Asked Questions
What level of support does CareCloud EHR offer?
CareCloud EHR provides live chat, fax, email and form submission support.
What languages does CareCloud EHR support?
CareCloud EMR software supports the English language.
Does CareCloud EHR support mobile devices?
Yes, CareCloud EHR supports mobile devices.
How does CareCloud EHR help health systems?
CareCloud software aids health systems by streamlining operations and improving patient outcomes. Moreover, the software offers comprehensive features to help practitioners provide better care.
Which medical departments prefer CareCloud EMR software?
CareCloud EHR is suitable for practices of all sizes and can be utilized by various specialties in the healthcare department.
How much does CareCloud EHR software cost?
The vendor offers customized pricing plans, starting from $649/feature/month. Get in touch with us for a personalized CareCloud cost quote today!
Does CareCloud EMR software have a mobile app?
Yes, CareCloud EMR software has a mobile application.
Who are the typical users of CareCloud EHR?
CareCloud EMR system offers easy scalability for various medical groups and accommodates several specialties, including cardiology, internal medicine, orthopedics, neurology, general surgery, urgent care, and therapy solution.
Is CareCloud EHR free?
No, the CareCloud EHR software is not free.
What other apps does CareCloud EHR integrate with?
The platform integrates with various third-party applications and tools, including Epic, ProPath, Meditech, HealthLink, Cubixx MD, Contexture, and BRONSON.
Does CareCloud EHR offer an API?
Yes, the platform offers an API.
Does CareCloud EMR software have a mobile app?
Yes, CareCloud EMR software has a mobile application.



