BuildOps

BuildOps

8 Review(s)

Overview

BuildOps is a field service management solution for HVAC, plumbing, and electrical businesses, offering seamless integration between mobile technicians and office workflows. Its intuitive dispatch board and QuickBooks compatibility streamline operations. While some customization options are limited, the system remains highly configurable for specific needs.

Overall Rating

Based on 8 users reviews

4.1

Rating Distribution

Positive

88%

Neutral

0%

Negative

13%

Starting Price
Custom

BuildOps Specifications

Work Order Management

Scheduling & Dispatching

Mobile Access

Customer Relationship Management (CRM)

View All Specifications

What Is BuildOps?

BuildOps software is the leading all-in-one solution for commercial service contractors, designed to optimize field and project management. It helps streamline dispatch, quoting, invoicing, service, and project reporting. With smart scheduling, BuildOps improves dispatch efficiency, automates preventative maintenance, and enforces gated workflows to ensure tasks are completed in order. Additionally, it enables faster proposal creation and tracking, accelerating quote generation and approval processes. BuildOps enhances communication, increases revenue, and boosts profitability for commercial service businesses.

BuildOps Pricing

The BuildOps cost may differ depending on specific needs and any additional modules or features selected. To make a suitable decision, get a detailed estimate of the BuildOps price.

BuildOps Integrations

BuildOps offers various integrations, including:

Schedule a free BuildOps demo to learn more about its integrations.

Who Is BuildOps For?

BuildOps is designed to serve in various industries, including:

  • HVAC
  • Electrical
  • Plumbing
  • Refrigeration
  • Fire safety

Is BuildOps Right For You?

BuildOps is designed for the specific needs of commercial specialty contractors, simplifying large-scale sales, construction, and maintenance. It provides a unified platform for lead generation, project planning, budgeting, equipment upkeep, and client management, streamlining operations and maximizing efficiency across all aspects of your business.

Do you still need to figure out the BuildOps? Call our team at (661) 384-7070 for expert guidance on your questions.

BuildOps Features

BuildOps simplifies dispatching with a smart dispatch board that matches technicians' skills and availability to jobs, reducing callbacks. Real-time updates streamline communication, enabling seamless scheduling, field visibility, and rapid emergency response for improved efficiency and teamwork.

See How It Works

The platform helps accelerate payments with seamless digital invoicing. Pre-set pricing simplifies billing while completed work orders sync in real-time. Managers can remotely email invoices instantly and integrate with accounting systems for fast, hassle-free payments.

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The solution revolutionizes time tracking with a mobile app for technicians to log hours, geotag tasks, and streamline payroll. Managers can review, approve, and adjust timesheets, ensuring real-time labor cost insights for accurate billing and budgeting.

See How It Works

The software helps transform data into actionable insights with real-time reporting and custom dashboards. Users can track quotes, technician performance, profitability, and KPIs. BuildOps helps streamline operations, eliminate spreadsheets, and make data-driven decisions to identify revenue opportunities and boost business efficiency.

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Pros And Cons of BuildOps

Pros

  • Highly configurable system to meet specific needs

  • Easy to use with real-time updates

  • Streamlined field reports and user-friendly guides

  • Integration of scheduling, dispatching, job management, and reporting in one platform

Cons

  • Inability to delete a job created by error

  • Some information is hard to find or not easily accessible

  • Certain areas of the software have limited customization options

BuildOps Reviews

Total 8 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

38%

3

Stars

0%

2

Stars

0%

1

Stars

13%

Share your experience

A

Aaron

Construction, 11-50 employees

Less than 6 months

1.0
February 2025

“Very disappointed

Pros

Do not believe the sales pitch. After we paid, they suddenly told us that some of the features we were promised were not actually possible. When we brought up what was said during the sales demo, the response was just, "I have had multiple people say that to me." That was beyond frustrating and felt completely misleading.

Cons

Honestly, there are no pros. Customer service and technical support are completely nonexistent.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

M

Makaiya

Construction, 11-50 employees

Less than a year

5.0
February 2025

“Buildops is changing the game

Pros

The best thing about BuildOps is having everything in one place. The website is pretty easy to use and invoicing is smooth. I love that I can create and format forms just the way I want and I get to choose exactly what the customer sees on their invoice. Plus, the team behind it is incredible, super smart, helpful and always willing to assist!

Cons

The one thing I would really like to see is the ability to insert forms that technicians can fill out, like inspection forms, safety talks and accident reports. They usually do not have the time to stop by and pick up paper copies, so having them available in the system would be a huge help.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

S

Susan

Mechanical or Industrial Engineering, 11-50 employees

More than a year

4.0
January 2025

“Rough start but improving

Pros

It is easy to use and offers tons of options. They are always rolling out updates with new features, which is great. The customer support we get has also been a huge help.

Cons

There are just too many steps to create a Purchase Order. Plus, having to add the same property multiple times for different customers is frustrating. We have several customers sending us to the same location and it would be so much easier if the property was created once, so all the history stayed in one place for our technicians to access.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

View All 8 Reviews

Frequently Asked Questions

Yes, BuildOps provides API access.

BuildOps supports the English language.

Yes, BuildOps offers a mobile app for iOS and Android devices.

BuildOps provides a range of integrations, including Sage Intacct, QuickBooks, NetSuite, Viewpoint Spectrum, and Viewpoint Vista.

The BuildOps pricing may vary based on specific requirements and the selection of additional modules or features. To make an informed choice, request a detailed BuildOps price estimate tailored to your needs.

BuildOps is designed to cater to various industries, including HVAC, electrical, plumbing, refrigeration, and fire safety.

BuildOps offers support through various channels, including 24/7 live reps, phone support, a knowledge base, email/help desk, chat, and FAQs/forums.