HaloCRM

HaloCRM

4 Review(s)

Overview

HaloCRM offers a modern, comprehensive platform for managing customer relationships, helping businesses deliver exceptional service and boost customer loyalty. While its initial setup can be a bit challenging, its powerful, all-in-one suite of tools justifies the selection for enterprises.

Overall Rating

Based on 4 users reviews

4.5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

HaloCRM Specifications

Contact Management

Lead Management

Sales Forecasting

Email Integration

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What Is HaloCRM?

HaloCRM is a robust, all-in-one CRM platform designed to centralize and streamline customer interactions for businesses of any size. It helps teams automate workflows and provide exceptional support to their customers. HaloCRM software also includes a unified service desk that allows sales and marketing teams to handle all communication channels from a single interface. This makes it an ideal solution for companies looking to improve efficiency and drive growth.

HaloCRM Pricing

HaloCRM software provides flexible pricing plans to accommodate varying business needs. Its basic package starts at $55/agent/month. Get a custom HaloCRM cost quote from our representatives to choose the right plan.

Disclaimer: The pricing is subject to change.

HaloCRM Integrations

HaloCRM software integrates with the following tools and platforms:

Watch a free HaloCRM demo to learn more about its integration.

Who Is HaloCRM For?

HaloCRM software is ideal for the following industries and sectors:

  • Retail
  • Healthcare
  • Travel And hospitality
  • Automotive
  • Manufacturing
  • Legal services
  • Charity

Is HaloCRM Right For You?

HaloCRM is a top contender for consolidating customer relationship management (CRM) efforts and enhancing team efficiency. It is an all-in-one platform that handles the complexities of modern customer service by providing a unified service desk and powerful reporting and automation features. For a complete solution that centralizes all aspects of customer service, HaloCRM is an excellent choice.

Get in touch with our customer support staff at (661) 384-7070 for further guidance.

HaloCRM Features

HaloCRM software gives users a dynamic, at-a-glance view of their most important business data. By using the tool, users can create personalized dashboards to monitor key performance indicators, track support tickets, and analyze team productivity with ease.

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This feature streamlines repetitive tasks, freeing up the teams to focus on high-value work. It helps create automated workflows for everything, from ticket assignment and status updates to customer follow-ups, ensuring a consistent and rapid response to customers.

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The HaloCRM AI Chatbot saves organizations both money and time. With this feature, customers receive instant answers to simple inquiries through the bot, while support agents only receive the inquiries that require their expertise, reducing their workload.

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HaloCRM provides in-depth reporting tools to help users understand their customer service performance. They can generate detailed reports on ticket trends, agent productivity, and customer satisfaction, allowing businesses to identify areas for improvement.

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HaloCRM’s all-inclusive nature allows the system to expand globally for international teams. The software is equipped to seamlessly scale across the globe with features such as a multi-language interface and time zone management, ensuring efficient collaboration.

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Pros And Cons of HaloCRM

Pros

  • Unified communication platform

  • Helpful, responsive customer support

  • Customizable dashboards for tailored insights

Cons

  • Syncing data with third-party platforms can face occasional delays

  • Reporting features for individual channels can be improved

HaloCRM Reviews

Total 4 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

SJ

Sakshi J.

Small-Business, 11-50 employees

5.0
April 2024

Flexible CRM that's easy to use

Pros

I really appreciate how tickets get organized and separated automatically plus the customer support team has been fantastic and they made getting started incredibly smooth and painless. What I love most is being able to handle customer support across multiple channels all from one central location. The interface is clean and friendly which makes everything easy to use.

Cons

The reporting could use some improvement especially when it comes to breaking things down by individual channels.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

AA

Arvind A.

Mid-Market, 51-100 employees

5.0
April 2024

Excellent tool for customer support analysis

Pros

I love how clean the interface is and it makes it easy for our whole team to use without any confusion, other than that, integration with our other tools has been smooth which saves us a lot of time. What really stands out, though, is the briliant support we've received and they're always there when we need help.

Cons

I had to jump on a couple training sessions to really get the hang of things.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

AS

Alicia S.

Enterprise, 500+ employees

4.0
March 2024

Clear and Easy Software

Pros

I can reach customers through email, texts, chat and phone calls, it really covers all the bases. The platform is simple to set up and use, plus their support team is qucik to respond when you need help.

Cons

The reporting functionality could definitely use some work.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Frequently Asked Questions

Yes, HaloCRM does offer an API.

HaloCRM offers comprehensive support to its customers through email or phone. It also provides an online ticketing system and a knowledge base to easily resolve all queries.

HaloCRM supports the following languages: English, Italian, French, Spanish, Portuguese, German, Russian, Hungarian, Chinese (Mandarin), and Dutch.

Yes, HaloCRM does offer dedicated mobile apps for both Android and iOS versions.

Typical users include sales and marketing executives operating in the manufacturing, retail, hospitality, legal, and automotive industries.

HaloCRM offers flexible pricing plans for varying business needs, starting at $55/agent/month. Obtain a detailed HaloCRM price breakdown tailored to your requirements.

HaloCRM integrates with various third-party communication, accounting, data management, marketing, and automation tools.