Last Updated
Overview
Konnektive provides a unified customer relationship management (CRM) and order management system to help e-commerce businesses automate their operations. Although it might be challenging to navigate the system, its powerful campaign management and detailed analytics make it a reliable choice for scaling direct-to-consumer brands.
Overall Rating
Based on 3 users reviews
3.7
Rating Distribution
Positive
67%
Neutral
0%
Negative
33%
Starting Price
Custom
Konnektive Specifications
- Customer Service/Support
- Customer Support Ticketing
- Analytics And Reporting
- Reporting and Analytics
What Is Konnektive?
Konnektive is a specialized CRM software, which is designed for e-commerce and direct-response marketers. The platform combines order management, subscription billing, and marketing automation into a single platform. Konnektive features like campaign-level pricing and affiliate tracking help businesses improve sales funnels and increase customer lifetime value. The software is ideal for small to mid-sized companies looking to scale complex online sales operations.
Konnektive Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
Konnektive Integrations
The software supports integration with hundreds of systems and platforms, such as:
Explore the Konnektive demo to learn more about its integration arrangements.
Who Is Konnektive For?
Konnektive software is ideal for a wide range of industries and sectors, including:
- E-commerce
- Health sector
- Telemedicine
- Nutraceuticals
- Direct response marketing
Is Konnektive Right For You?
Konnektive is the right fit for direct-to-consumer brands and subscription-based businesses. The standout feature provided by the platform is the fusion of a CRM with an advanced order management system. Konnektive software supports businesses to manage complex sales funnels, track affiliate performance, and analyze real-time data from a single hub, which makes it a powerful choice for scaling online revenue.
Still doubtful about Konnektive? Connect with our customer support staff at (661) 384-7070 for further guidance.
Konnektive Features
Marketing Automation
Konnektive lets users set up automated email or SMS sequences based on customer behavior or campaign rules. Triggers like cart abandonment, completed purchases, or failed payments can be used to send targeted messages. Automation flows are fully configurable in the admin panel without needing third-party tools.
One-Click Upsells
The platform supports upsells that can be added during checkout or on post-purchase confirmation pages. Customers do not need to re-enter payment information, which helps increase conversion rates. Users can define the upsell flow per campaign using preset templates or custom logic.
Subscription Management
Konnektive handles recurring billing for products with flexible cycle settings like weekly, monthly, or custom intervals. It includes tools for mid-cycle upgrades, prorating, and subscription pauses. Failed payments are retried automatically using a customizable dunning sequence.
Analytics and Reporting
A real-time dashboard displays key metrics like order volume, refund rate, average order value, and customer lifetime value. Reports can be filtered by campaign, product, traffic source, or date range. Export options are available for CSV and automated syncs via API.
Fulfillment Automation
Orders are automatically routed to integrated fulfillment providers like ShipStation or ShipBob. Users can set rules by product, warehouse, or shipping method to control how orders are assigned. Tracking numbers and shipment statuses sync back into the CRM for customer updates.
Pros And Cons of Konnektive
Pros
Quick access to customer profiles and payments
Step-by-step help guides with visuals
Simple and teachable interface
Cons
Limited space for extended customer notes
Occasional inconsistent support during system issues
Konnektive Reviews
Total 3 reviews
3.7
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars33%
Share your experience
Small-Business, 11-50 employees
“Better features but needs improvement”
Pros
I guess the interface is very user friendly which is about the only positive thing I can say about it.
Cons
What bothers me is the limited space for detailed customer information. I can't write comprehensive notes or properly manage accounts because of these restrictions. Customer support is lacking when problems arise and the frequent system outages are really inconvenient to deal with.
Rating Distribution
Ease of use
3
Value for money
1
Customer Support
2
Functionality
2
Small-Business, 11-50 employees
“Easy CRM with Great Usability”
Pros
The interface is really interactive and managing everything feels simple. I can pull up any customer profile quickly and handle all the payment processing in one place. Definitely one of the better CRM solutions I've worked with.
Cons
I honestly can't think of any real downsides to this platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small-Business, 11-50 employees
“Customer Database Excellence”
Pros
I really appreciate how amazing this software is, it's incredibly easy to pick up and teach to others. The interface keeps things simple while still offering a wide range of functionality that lets me accomplish what I need. What really stands out is the help section which provides detailed step-by-step guidance complete with videos and visual aids that make troubleshooting easy.
Cons
I can't process same-day refunds which is frustrating when customers need immediate help. Also, once something ships, there's no way to tell if it actually got delivered without checking the shipping company's website separately.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Frequently Asked Questions
What level of support does Konnektive offer?
Konnektive offers support through email, phone, and its ticketing system.
What other apps does Konnektive integrate with?
Konnektive integrates with multiple software platforms, including Constant Contact Software, iContact, Mailchimp Software, ActiveCampaign Software, and Klaviyo.
Does Konnektive offer an API?
Yes, Konnektive provides an API.
Does Konnektive have a mobile app?
Yes, the platform offers a mobile app for IOS and android.
Who are the typical users of Konnektive?
The typical users of the platform include professionals from E-commerce, Telemedicine, Nutraceuticals, the Health sector, and Direct Response Marketing.
What types of pricing plans does Konnektive offer?
Konnektive price starts from $499 per feature per month and may vary based on company’s requirements and size. Request a customized Konnektive cost estimate.
What language does Konnektive support?
Konnektive primarily supports English.