Overview
Konnektive provides a unified customer relationship management (CRM) and order management system to help e-commerce businesses automate their operations. Although it might be challenging to navigate the system, its powerful campaign management and detailed analytics make it a reliable choice for scaling direct-to-consumer brands.
Overall Rating
Based on 3 users reviews
3.7
Rating Distribution
Positive
67%
Neutral
0%
Negative
33%
Starting Price
Custom
Konnektive Specifications
Customer Service/Support
Customer Support Ticketing
Analytics And Reporting
Reporting and Analytics
What Is Konnektive?
Konnektive is a specialized CRM software, which is designed for e-commerce and direct-response marketers. The platform combines order management, subscription billing, and marketing automation into a single platform. Konnektive features like campaign-level pricing and affiliate tracking help businesses improve sales funnels and increase customer lifetime value. The software is ideal for small to mid-sized companies looking to scale complex online sales operations.
Konnektive Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
Konnektive Integrations
The software supports integration with hundreds of systems and platforms, such as:
Explore the Konnektive demo to learn more about its integration arrangements.
Who Is Konnektive For?
Konnektive software is ideal for a wide range of industries and sectors, including:
- E-commerce
- Health sector
- Telemedicine
- Nutraceuticals
- Direct response marketing
Is Konnektive Right For You?
Konnektive is the right fit for direct-to-consumer brands and subscription-based businesses. The standout feature provided by the platform is the fusion of a CRM with an advanced order management system. Konnektive software supports businesses to manage complex sales funnels, track affiliate performance, and analyze real-time data from a single hub, which makes it a powerful choice for scaling online revenue.
Still doubtful about Konnektive? Connect with our customer support staff at (661) 384-7070 for further guidance.
Konnektive Features
Konnektive lets users set up automated email or SMS sequences based on customer behavior or campaign rules. Triggers like cart abandonment, completed purchases, or failed payments can be used to send targeted messages. Automation flows are fully configurable in the admin panel without needing third-party tools.
The platform supports upsells that can be added during checkout or on post-purchase confirmation pages. Customers do not need to re-enter payment information, which helps increase conversion rates. Users can define the upsell flow per campaign using preset templates or custom logic.
Konnektive handles recurring billing for products with flexible cycle settings like weekly, monthly, or custom intervals. It includes tools for mid-cycle upgrades, prorating, and subscription pauses. Failed payments are retried automatically using a customizable dunning sequence.
A real-time dashboard displays key metrics like order volume, refund rate, average order value, and customer lifetime value. Reports can be filtered by campaign, product, traffic source, or date range. Export options are available for CSV and automated syncs via API.
Orders are automatically routed to integrated fulfillment providers like ShipStation or ShipBob. Users can set rules by product, warehouse, or shipping method to control how orders are assigned. Tracking numbers and shipment statuses sync back into the CRM for customer updates.
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