Last Updated
Overview
Maestro PMS offers an all-in-one property management solution for hotels and resorts, integrating reservations, POS, and guest engagement tools. While its broad feature set may require training to master, flexible deployment options and strong integration capabilities make it a powerful choice for independent and multi-property hospitality operations.
Overall Rating
Based on 36 users reviews
4.1
Rating Distribution
Positive
83%
Neutral
17%
Negative
0%
Starting Price
Custom
Maestro PMS Specifications
- Maintenance Requests
- Reporting and Analytics
- Vendor Management
- Alerts/Notifications
What Is Maestro PMS?
Maestro PMS is a comprehensive property management solution designed to centralize and automate a wide range of hospitality operations. It provides an intuitive platform for managing reservations, guest services, housekeeping, and front-office functions. By offering more than 20 integrated modules in one place, the software helps independent hotels and multi-property groups increase profitability and create a seamless, personalized experience for their guests, from the moment they book to after they check out.
Maestro PMS Pricing
Disclaimer: The pricing has been taken from third-party sources and is subject to change.
Maestro PMS Integrations
The software supports integration with multiple systems and platforms, such as:
Who Is Maestro PMS For?
Maestro PMS is ideal for the following sectors and industries:
- Hoteling
- Real estate
- Hospitality
- Lodging
Is Maestro PMS Right For You?
Maestro PMS is an excellent choice for independent hospitality and resort businesses seeking a robust, all-in-one solution that provides flexibility in deployment and a wide range of features. Its ability to offer both on-premises and cloud-hosted solutions, combined with its strong mobile and reporting capabilities, makes it a powerful and versatile tool to satisfy varying needs.
Still doubtful if Maestro PMS is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Maestro PMS Features
Online Booking Engine
This feature allows businesses to accept direct online bookings and increase revenue by bypassing third-party fees. It is fully integrated with Maestro's front office, enabling real-time rates, availability, and inventory management. The booking engine is mobile-optimized and customizable to match a property's brand identity with ease.
Housekeeping
Maestro PMS includes a comprehensive housekeeping management module that helps streamline staff operations and improve efficiency. It automates tasks like scheduling, tracking room status, and assigning work orders to staff or third-party vendors. This ensures seamless communication between housekeeping, maintenance, and the front desk.
Guest Engagement
The tool incorporates a suite of mobile and touchless technologies that enhance the digital guest journey. Features like mobile pre-registration, digital registration cards, and express mobile check-out empower guests to manage their stay from their own devices, reducing the need for physical contact with staff.
Work Order Management
This feature helps streamline and automate maintenance and repair operations across a property. It allows staff to generate work orders with unlimited text, track their status, and assign tasks to internal teams or third-party suppliers. This feature improves communication and efficiency among the front desk, housekeeping, and maintenance departments.
Analytics And Data Mining
Maestro PMS integrates with the analytics module to transform an organization's raw data into meaningful insights. It provides customizable dashboards and reports that track key performance metrics in real time. This allows management and staff to make data-driven decisions for marketing, budgeting, and forecasting.
Pros And Cons of Maestro PMS
Pros
Excellent customer support that sets the platform apart from others
Robust guest and rate management capabilities
Provides various reports to help users monitor the occupancy of rooms
Cons
Extensive feature set may exceed smaller property needs
Control shortcuts in the software are difficult to understand
Maestro PMS Reviews
Total 36 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars39%
4
Stars44%
3
Stars8%
2
Stars8%
1
Stars0%
Share your experience
Hospitality, 500+ employees
Less than 6 months
“powerful reporting”
Pros
General reports and transaction reports are powerful and make it much easier to understand the metrics. On top of that the customer service team is professional and quick to resolve any cases that come up.
Cons
Pricing plan is not very flexible and a modular option would suit our needs much better. The user interface feels old fashioned though the reports remain useful.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Hospitality, 500+ employees
Less than 6 months
“Transaction reports are incredibly powerful”
Pros
The general and transaction reports are incredibly powerful and make it much easier to understand the key metrics. Customer service is also very professional as well and they respond quickly whenever there's an issue to resolve.
Cons
Well the pricing structure isn't very flexible and a modular plan would suit our needs much better. On top of that the user interface feels far too old-fashioned.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Hospitality, 11-50 employees
More than a year
“Dated and frustrating to Use”
Pros
It seems better suited for a larger hotel setup which is probably its strongest point. Beyond that there really were not many things about the product that worked well for us and it was very hard to use.
Cons
System felt outdated and antiquated overall. It was extremely difficult to use and even training people on it was a challenge. Maybe our version was old but the whole thing still felt nearly impossible to work with.
Rating Distribution
Ease of use
3
Value for money
4
Customer Support
4
Functionality
3
Frequently Asked Questions
Does Maestro PMS offer an API?
Yes, Maestro PMS does offer an API.
What language does Maestro PMS support?
Maestro PMS software supports the English language.
Who are the typical users of Maestro PMS?
Maestro PMS features support professionals in hoteling, real estate, hospitality, and lodging industries.
What types of Maestro PMS pricing plans are available?
Maestro PMS price starts at a one-time fee of $25,000.00. Receive a personalized Maestro PMS cost estimate specific to your organization.
What other apps does Maestro PMS integrate with?
Maestro PMS integrates with QuickBooks, Cendyn CRM, Revinate, Tripleseat, and Docusign software.
Does Maestro PMS have a mobile app?
No, Maestro PMS does not offer a dedicated mobile app.
What level of support does Maestro PMS offer?
Maestro PMS offers support via phone and email.