Clinics offering virtual care face unique workflow challenges every day. These include the ability to schedule secure video visits, document live patient interactions, manage follow-ups, and ensure that no important steps are missed when providers are busy. Without the right EHR, these gaps lead to missed billing opportunities, delayed care, and reduced patient engagement. A telehealth-focused EHR solves this by triggering automated appointment reminders, guiding providers through virtual visit protocols, ensuring error-free documentation, and keeping all patient and visit data in a centralized, easy-to-read interface.
We compared several leading platforms to identify the best EHR for telehealth in 2026. Our process included insights from hundreds of clinicians and thousands of real user reviews. In the end, we ranked systems based on how well they handle essential telehealth workflows: virtual visit scheduling, real-time charting, and follow-up management.
Our guide highlights solutions that are reliable, practical, and optimized for practices delivering recurring virtual care, covering all the capabilities telehealth providers rely on most.
Software | Rating | Starting Price | Trial Info | Best For | Key Features |
(Editor’s Choice) | 4.4/5 | Custom pricing | No free trial | Large hospitals needing centralized records across diverse specialty departments |
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3.9/5 | Custom pricing | No free trial | Life science professionals and public health institutions needing real-time patient record access |
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3.9/5 | Custom pricing | No free trial | Independent practices and ambulatory care facilities needing an all-in-one integrated solution |
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3.4/5 | Starting at $449/month/provider | No free trial | Practices of all sizes, including behavioral health, cardiology, and dental care |
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4.2/5 | Starting at $300 | No free trial | Mid-sized to large multispecialty practices needing scalable, specialty-focused EHR solutions |
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3.6/5 | Tiered quote-based pricing | 30-day free trial | Solo-physicians and independent practices in Family care, Pediatrics, and Pain management |
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3.7/5 | Custom pricing | 30-day free trial | Independent clinics specializing in Dermatology and Psychiatry |
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3.6/5 | Custom pricing | No free trial | Small to midsize clinics in mental health and podiatry |
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3.6/5 | Starting at $649/user/month | No free trial | High patient volume practices in Internal Medicine, Neurology, and General Surgery |
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Epic is an enterprise EHR platform for hospitals, large health systems, and multi-specialty clinical organizations. It offers virtual visits through Telehealth Anywhere and integrates with partner organizations for scheduled, on-demand, and partner-initiated video encounters. This makes it suitable for health systems that require telehealth coordination across multiple facilities and partner networks.
Pros And Cons
Pros | Cons |
Centralized storage and accessibility of patient medical history Provides robust patient monitoring features for practice management Holds Meaningful Use certification in line with regulatory needs | High alert volume can slow clinician response Users may experience information overload due to extensive patient data across many integrated modules |
Best For
Large Hospitals that need centralized records across diverse specialty departments.
Key Features
- Revenue Cycle Management
- Schedule Appointments
- Self-Service Portal
- Charting
- Practice Management
Pricing
It offers modular pricing based on organization size, chosen modules, and the level of implementation support. Costs generally include licensing, training, setup, and continued maintenance.
Why We Like It
Epic EMR is a reliable choice for large healthcare networks. It supports coordinated medical record management and documentation, helping teams manage intricate care across many departments. The software is especially suitable for small practices that handle multidisciplinary cases and need consistent information sharing among clinicians.
User Rating
Rated 4.4/5 based on user reviews on our site. Users rely on Epic for centralizing medical charts and supporting care coordination. Some users also reported occasional slowdowns during high-patient volumes.
Cerner provides EHR and patient engagement solutions for hospitals and large health systems. It combines patient portal access with video visit scheduling, pre-visit intake forms, and secure messaging capabilities between staff and patients. These tools make it well-suited for organizations that want to unify digital patient access across virtual and in-person care.
Pros And Cons
Pros | Cons |
Equipped with state-of-the-art data encryption Facilitates cross-department/specialty collaborations Helps with treatment choices via clinical decision support tools | Noticeable delays in support Reported to have a ‘clicks dense’ framework |
Best For
Life science professionals and public health institutions that need real-time access to patient records and demographics.
Key Features
- Real-Time Insurance Claims Verification
- Patient Data Analytics
- Ambulance Billing Assistance
- Automated Payments Posting
- Patient Scheduling
Pricing
Cerner follows a variable pricing model influenced by factors such as organization size, number of users, and required customizations.
Why We Like It
Cerner is a dependable choice for telehealth services organizations working inside hospital networks. It supports outcome tracking and quality reporting, so that virtual visits contribute to value-based care performance and reimbursement goals. This makes it a great fit for teams participating in ACOs or MIPS and needing consistent measurement across remote and on-site care.
User Rating
Rated 3.9/5 based on user reviews on our site. Users find Cerner reliable for telemedicine, scheduling, and appointment management, though the transition between modules can be time-consuming.
athenaOne by athenahealth delivers an outpatient EHR and practice management platform with integrated telehealth via athenaTelehealth. The fully embedded system enables complete telehealth visits without the need for additional platforms or vendors. It includes appointment scheduling, group video conferencing, automated patient outreach documentation, and billing. This structure supports practices that prefer a single interlinked system.
Pros And Cons
Pros | Cons |
Tailorable EHR platform allows customization to specific specialty needs Automated workflows help cut administrative effort and improve efficiency Telehealth services facilitate virtual care delivery | Dependency on internet connection for cloud-based features Initial training and setup require adjustment |
Best For
Independent practices and ambulatory care facilities of all sizes that need an integrated, all-in-one solution.
Key Features
- Electronic Health Record
- Patient Engagement
- Revenue Cycle Management
- Medical Billing
- TeleHealth™
Pricing
It offers a modular pricing plan based on the specialty, number of users, and chosen features.
Why We Like It
It is a reliable choice for practices seeking an EHR that supports clinical efficiency, telehealth, and data interoperability. It enables providers to retrieve patient records remotely, conduct virtual visits, document care, and share information across labs, pharmacies, and other EHRs, improving care coordination.
User Rating
Rated 3.9/5 based on user reviews. Users highlight AthenaOne’s efficiency in managing charts, appointments, and claims, but some note that insurance coverage limitations can be challenging.
eClinicalWorks is a HIPAA-compliant EHR that delivers Telehealth via the healow TeleVisits app. It integrates with other EHRs and patient-facing tools to handle pre-visit questionnaires, vital sign tracking, and wearable-device data. This setup is suited for practices focused on remote monitoring, chronic care, and structured patient intake.
Pros And Cons
Pros | Cons |
Automates administrative tasks to help healthcare providers improve patient care Sends automated appointment reminders to reduce no-shows Enhances care coordination to improve patient outcomes | Could occasionally disrupt workflow for healthcare providers May not be compatible with some healthcare software systems or devices |
Best For
Practices of all sizes, including behavioral health, cardiology, and dental care practices that need tools for initial screenings and assessments.
Key Features
- Population Health Management
- Appointment Scheduling
- Patient Portal
- E-Prescribing Features
- Clinical Decision Support
Pricing
It offers a subscription-based pricing model with the following options:
- EHR Only – $449/month/provider
- EHR with Practice Management – $599/month/provider
- RCM as a Service – 2.9% of practice collections
Disclaimer: The pricing is subject to change.
Why We Like It
eClinicalWorks offers a feasible solution for small medical practices looking to strengthen patient engagement. The platform’s Healow app facilitates scheduling, messaging, and telehealth visits which helps practices keep consistent patient contact. This makes it ideal for clinics that need reliable digital tools to support patient care and manage follow-ups efficiently.
User Rating
Rated 3.4/5 based on user reviews on our site. Users value eClinicalWorks for supporting efficient charting and virtual visits, but some report frequent crashes when running multiple instances.
NextGen Healthcare provides EHR functionalities for outpatient practices offering virtual visits. Patients can use a simple link for secure HD video visits on any device. These visits can handle screenings, follow-ups, prescription refills, lab reviews, and patient education. The functionality is suited for practices that need to deliver routine clinical interactions remotely without requiring patients to install apps or deploy specialized hardware.
Pros And Cons
Pros | Cons |
Cloud-based setup enables quick deployment and easy user adoption Patient portal lets patients view records, request refills, and message providers Alerts and reminders reduce care gaps and manage medication risks | Lack of API limits advanced integrations and external data connections Login delays and system lag impact task efficiency |
Best For
Mid-sized to large multispecialty practices seeking specialty-focused, scalable integrated telehealth EHR solutions that meet compliance standards.
Key Features
- Appointment Scheduling
- Documentation
- Screen Sharing
- Video Conferencing
- Insurance Verification
Pricing
The vendor offers custom pricing plans starting at $300. The total costs depend on the practice size, features required, and customizations required.
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
Why We Like It
NextGen Enterprise is a dependable choice for mid-sized to large multispecialty practices seeking a configurable virtual patient care platform. We like how it enables practices to align documentation, scheduling, and telehealth workflows with specialty-specific operations and regulatory requirements. It is particularly suited for practices that need bespoken clinical processes across multiple providers, such as cardiology or orthopedics.
User Rating
Rated 4.2/5 based on user reviews on our site. Users rely on NextGen for comprehensive specialty-specific templates and documentation tools, while some find configuration and setup time-consuming.
DrChrono is an EHR and practice management platform with integrated telehealth for independent practices. Its video visits launch directly from the patient chart, allowing providers to join on desktop or mobile without downloads. The system enables intake, consent, and payments through the OnPatient portal. It is best suited for practices that want automated workflows and HIPAA-compliant telehealth embedded in everyday clinical operations.
Pros And Cons
Pros | Cons |
Customizable form templates streamline clinical documentation E-prescribing capabilities enhance the medication management process Real-time patient eligibility checks streamline insurance verification processes | Patient search only displays a few entries/day Patients can’t be deleted from the system; they’re marked inactive instead |
Best For
Solo-physicians and independent practices in family care, pediatrics, and pain management that need integrated administrative tools.
Key Features
- Revenue Cycle Management
- Telehealth
- Lab Integrations
- Patient Portal
- Speech-To-Text
Pricing
It offers a tiered quoted-based pricing model with the following plans:
- Essentials
- Essentials Plus
- Advanced
- Advanced Plus
- Elite
Disclaimer: The pricing is subject to change.
Why We Like It
DrChrono offers a reliable, all-in-one platform for growing practices. We liked how it enables staff to handle daily operations with fewer interruptions; as appointments, patient intake, and payments are easier to track and manage. Kiosk Mode lets patients complete forms and pay co-pays during check-in without a receptionist.
User Rating
Rated 3.6/5 based on user reviews on our site. Users find the e-prescribing and iOS charting convenient, but occasional outages can affect workflow.
AdvancedMD offers cloud-based EHR and telemedicine tools with configurable visit types, billing workflows, and patient engagement tools. It automatically sends post-visit surveys to encourage social media engagement and collect patient feedback. This benefits practices that need to categorize telehealth visits accurately and manage revenue alongside clinical care.
Pros And Cons
Pros | Cons |
Easily share patient information with other providers to improve collaboration Provides authorized access controls to protect patient data Allows real-time access to patient charts and lab results for improved patient care | Reporting functionality can be improved Multi-step navigation is needed for basic actions like printing schedules |
Best For
Medium to large multi-specialty or primary care clinics that want telehealth, practice management, and patient engagement in one platform.
Key Features
- Electronic Health Record (EHR) Management
- Patient Portal And Appointment Scheduling
- Billing And Insurance
- Telehealth
- Population Health Management
Pricing
The vendor offers customizable bundles and subscription-based pricing model that can be tailored to your needs. These include:
- Build A Bundle – Custom pricing
- Software Pricing – Custom pricing
- RCM Pricing – Custom pricing
- Billing Service Pricing – Custom pricing
Disclaimer: The pricing is subject to change.
Why We Like It
We like AdvancedMD because it provides balance and precision in both patient care and revenue management. Its screen-sharing capability enables providers to engage patients in sincere discussions about health milestones, while automated coding and claims management reduce billing errors. The platform suits practices aiming to maintain clinical quality alongside financial accuracy.
User Rating
Rated 3.7/5 based on user reviews on our site. Users value the ease of customizing templates and practice workflows. A few users reported challenges with report generation.
Kareo EMR (now known as Tebra) provides telehealth functionality tailored for outpatient and independent practices, supporting both browser-based and mobile access. Its telemedicine tools enable high-quality video visits, group appointments, online waiting rooms, and custom patient communications without workflow disruption. Such an approach helps practices extend care, increase scheduling flexibility, reduce no-shows, and generate reimbursable visits while maintaining HIPAA- and HITRUST-compliant security.
Pros And Cons
Pros | Cons |
Provides a complete operating system for independent healthcare practices Supports various specialties through specialty-specific tools Offers powerful analytics to enable data-driven decision-making | Few advanced modules support only basic configuration options Response times can vary for customer support |
Best For
Small to mid-sized clinics in mental health and urgent care that need billing and patient engagement features without significant infrastructure investment.
Key Features
- Patient Engagement
- Clinical Documentation
- E-Prescribing
- Billing Services And Revenue Cycle Management
- Secure Messaging Features
Pricing
It offers custom pricing plans that are tailored according to your practice type and needs.
Disclaimer: The pricing is subject to change.
Why We Like It
Kareo is a solid choice for small and midsize outpatient practices seeking reliable management of patient intake and engagement. We liked how it offers a combination of appointment scheduling, online forms, patient messaging, and prescription discount tools. These help practices manage tasks ahead of visits by collecting the necessary information. We recommend it for practices that want practical, in-house control over daily operations and revenue tracking.
User Rating
Rated 3.6/5 based on user reviews on our site. Users enjoy its all-in-one functionality for small practices while a few users have pointed out its limited Android compatibility.
CareCloud delivers cloud-based EHR, practice management, and telehealth for ambulatory practices. Its telehealth solution supports multi-participant video sessions and integrates summaries into the patient record. This setup works well for collaborative or family-centered care where multiple participants must take part in the same virtual visit.
Pros And Cons
Pros | Cons |
Efficient billing helps streamline revenue cycle management Detailed reporting helps in informed clinical decisions CareCloud charts provide quick access to critical patient information | The scheduler does not allow users to delete recurring appointments in bulk, according to some CareCloud users Initial set up and implementation can be intricate |
Best For
Practices with high patient volumes, especially those specializing in family, occupational, and collaborative counselling.
Key Features
- Telehealth
- Automated Billing
- Appointment Scheduling
- Patient Portal
- Clinical Decision Support
Pricing
The vendor offers monthly subscription-based pricing plans. The basic plan starts at $649/user/month.
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
Why We Like It
CareCloud serves as a dependable solution for mid to large-sized medical practices handling high patient volumes and intricate billing. We appreciate how its color-coded calendar and multi-provider scheduling support reduce appointment conflicts and help front-desk teams efficiently manage heavy workloads. The platform is well-suited for facilities with multiple physicians or busy clinics seeking reliable operational support for large patient loads.
User Rating
Rated 3.6/5 based on user reviews on our site. Users highlight its efficiency in lowering administrative load and manual errors, yet a minority report limitation in reporting flexibility.
The final decision should focus on whether the EHR can support telehealth workflows reliably under real clinical and operational conditions.
How To Choose The Best EHR For Telehealth
Choosing an EHR for telehealth requires evaluating how virtual visits behave under real operating conditions, not just whether video visits are supported. Practices should assess how telehealth encounters flow from scheduling to documentation and billing without manual workarounds, specifically during peak hours. Systems that treat virtual visits as secondary can often create delays in charting, claims submission, and follow-up care.
Another important consideration is long-term fit. Telehealth volume tends to grow unevenly, and systems must handle higher visit frequency without increasing administrative load or reporting gaps. Practices should confirm that telehealth encounters are clearly distinguishable in reports, adaptable to recurring care plans, and supported by training focused on remote care delivery rather than generic EHR usage.
What Not To Overlook
- EHR differentiates telehealth visits from in-person appointments
- How efficiently patients are connected to providers during peak times
- Seamless integration between intake, virtual charting, and follow-up reminders
- Recurring telehealth care plans can be updated without rewriting past notes
- The vendor provides training focused on virtual care workflows, not generic EMR setups