Zoho CRM Plus stands as a comprehensive platform engineered to unify and elevate the entire customer experience. While there are occasional bugs in contact management, its extensive features and robust capabilities effectively unify marketing, sales, operations, and even engineering functions. This holistic functionality justifies the investment.
Zoho CRM Plus Specifications
Contact Management
Lead Management
Opportunity Management
Sales Forecasting
What Is Zoho CRM Plus?
Zoho CRM Plus is a unified customer experience platform that seamlessly integrates marketing, sales, and customer service teams to deliver connected customer experiences. Its core purpose is to empower teams by providing a holistic view of customer interactions and streamlining operational workflows. The platform’s 360-degree customer view, for instance, offers a comprehensive picture of every customer, consolidating all sales, marketing, and service communications into one intuitive interface.
Zoho CRM Plus Pricing
Zoho CRM Plus offers the following pricing plans:
- Monthly: $69/user/month
Disclaimer: The pricing is subject to change.
Zoho CRM Plus Integrations
The Zoho CRM Plus software supports integration with multiple systems and platforms, such as:
Who Is Zoho CRM Plus For?
Zoho CRM Plus is ideal for a wide range of businesses and teams, including:
- Sales teams
- Marketing teams
- Customer support
- Growing businesses
- E-commerce ventures
- Service firms
- Consulting agencies
Is Zoho CRM Plus Right For You?
Zoho CRM Plus presents a compelling solution for businesses aiming to consolidate their customer relationship management tools. Its standout capability lies in providing a truly unified platform for a comprehensive customer experience. Zoho CRM features such as its integration of Zia, the AI assistant, further elevate its utility by offering predictive insights and robust workflow automation.
Still doubtful if Zoho CRM Plus is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Zoho CRM Plus Features
This feature provides a comprehensive understanding of every customer. Users access vital information, including contact details, all sales, marketing, and service communications, website history, and associated support tickets within a single, unified interface. Zia, the AI assistant, enhances data by searching the internet for missing customer details, enabling highly informed and personalized interactions.
See How It WorksThis capability unifies all customer interaction channels, such as phone, email, live chat, surveys, and social media, into one cohesive platform. Teams can seamlessly handle diverse engagements, converting live chats to calls or routing requests to appropriate departments, ensuring consistent and contextual communication across every touchpoint.
See How It WorksThe platform brings sales, marketing, and customer service teams together, facilitating seamless collaboration through integrated chat, audio calls, video calls, and screen-sharing functionalities. This enables effective teamwork on marketing campaigns, sales pitches, and customer tickets, ensuring coordinated efforts deliver optimal customer experiences.
See How It WorksBusinesses can automate and execute their processes in an organized manner, breaking down complex workflows into manageable tasks. Tasks are assigned to the right team members, with progress tracked effectively. This ensures critical tasks remain on track, automating lead nurturing, deal closures, and customer service assignments for streamlined cross-departmental operations.
See How It WorksThis feature transforms business data into easy-to-understand reports and interactive dashboards. Users visualize important metrics using charts and widgets, uncovering hidden insights from marketing, sales, and support data. Capabilities include measuring campaign ROI and performance, enabling informed decision-making, and more effective future planning.
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