Last Updated
Key Takeaways
Generated from the text of customer reviews
UltiPro is a Human Capital Management (HCM) platform that offers a centralized workforce management engine. It comes with people-first AI capabilities that help organizations gain workforce insights and improve employee experiences. While some users report occasional issues with paystub printing, the platform helps reduce administrative workload and provides a unified view of workforce data.
Our Verdict
UltiPro is a strong fit for mid-sized and large organizations that need a comprehensive solution for managing the employee lifecycle. It helps HR teams manage payroll, talent management, compliance, and workforce planning from a single platform. Its AI-driven insights and employee experience tools are notable strengths. Overall, it is a solid choice for businesses looking to standardize HR operations and support a growing workforce.
Overall Rating
Based on 998 users reviews
4.3
Rating Distribution
Positive
86%
Neutral
12%
Negative
2%
Starting Price
Custom
UltiPro Specifications
- Employee Information Management
- Recruitment and Applicant Tracking
- Performance Management
- Attendance and Time Tracking
What Is UltiPro?
UltiPro, now known as UKG Pro, is an enterprise-grade Human Capital Management (HCM) solution designed for midsize to large global organizations. It allows companies to manage the employee lifecycle through core human resources, advanced global payroll, time and attendance tracking, and talent acquisition.
The platform helps HR teams streamline workforce operations and improve data transparency. This allows administrators to manage complex compliance needs and support employees through a single, centralized workflow.
What Is UltiPro Best For?
The platform is best known for its ‘Workforce Operating’ platform. It brings HR and workforce data together in one place, so leaders can actually see what’s happening across their organization. This feature pulls insights from scheduling, payroll, engagement, and performance to give a clearer picture of the workforce in real time. Instead of relying on disconnected reports, it helps explain patterns and trends, so decisions are based on what’s really going on, not guesswork. That means leaders can shift from reacting to problems after they happen to planning ahead with more confidence.
How Much Does UltiPro Cost?
UltiPro price is estimated to range between $25-$41/employee/month (PEPM) for enterprise deployments. It offers custom plans for organizations based on their unique requirements.
In addition to the base subscription costs, organizations should account for the following potential expenses:
- Implementation And Deployment Services: $15,000 – $250,000+
- Data Migration And Historical Data Conversion: $10,000 – $200,000
- Integration And API Development: $5,000 – $100,000+
- Training And Change Management: $5,000 – $100,000
- Additional UKG Modules (Recruiting, Performance, WFM, Analytics, etc.): $2 – $10/employee/month/module
- Premium Consulting And Custom Configuration Services: $150 – $250/hour
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
UltiPro Software Integrations
The software seamlessly integrates with several tools, including:
- Indeed
- iCIMS Talent Cloud
- Oracle NetSuite
- Okta
- JazzHR
- Slack
- Forma
How Does UltiPro Work?
Here is how you can get started with UKG Pro's strategic workforce planning capabilities:
- Log in to UltiPro using your unique username and password provided during the implementation
- Navigate the main menu on the left sidebar to access the key HR, payroll and workforce management modules
- Access the payroll module to review your personal payroll information, verify your pay rate, deductions, and any other relevant details
- Explore the benefits module to review available benefits, enroll in programs, and make any necessary changes during open enrollment periods
- Use the time and attendance module to submit your working hours, request time off, and review your attendance records
- Access the talent management module to set your goals and objectives, participate in performance reviews, track progress, and align your goals with organizational objectives
Who Is UltiPro For?
The platform serves the needs of many industries and sectors, including:
- Healthcare
- Retail
- Hospitality
- Logistics
- Manufacturing
- Financial services
UltiPro Use Cases
Based on our analysis of UltiPro’s capabilities and common human resource workflows, we have identified key scenarios where this software can be a good fit:
Enterprises Navigating Complex Global Payroll And Tax Jurisdictions
Large organizations operating across multiple states or international borders often struggle with manual compliance tracking and localized payroll laws. UltiPro is well-suited for companies that want to unify global payroll processing while automatically keeping pace with evolving tax regulations. By centralizing core payroll engines and compliance dashboards, it mitigates risk and ensures accurate, on-time employee compensation across various jurisdictions.
High-Volume Workforce Operations Requiring Advanced Smart Scheduling
Industries such as manufacturing, healthcare, and retail frequently face labor shortages and complex shifts. UltiPro is particularly effective in environments where scheduling managers must balance compliance limits, labor budgets, and worker availability. Its AI-powered smart scheduling tools help forecast labor demand and automatically recommend optimal shift configurations, reducing overtime costs and avoiding manager fatigue.
HR Departments Aiming To Centralize The Entire Employee Lifecycle
UltiPro provides a single database architecture for talent management, allowing a new hire's recruiting information to flow seamlessly into core HR files and payroll systems. This works well for organizations relying on disconnected systems for recruiting, onboarding, performance management, and offboarding. UltiPro can help reduce administrative overhead and create a unified employee record system from hire to retire.
Executive Leadership Requiring Workforce Analytics
Companies with massive employee bases often face blind spots regarding employee turnover risks, labor spend efficiency, and employee sentiment. UltiPro supports operations that need predictive workforce insights directly within their tracking suites. Through built-in business intelligence and predictive dashboards, leaders can track flight risks, review fatigue trends, and gain actionable metrics to make faster, proactive workforce decisions.
Is UltiPro Right For You?
Are you looking for an integrated solution to streamline and centralize HR, payroll, and workforce management processes? UltiPro is the right choice. It suits teams that need access to employee data, payroll, benefits, and workforce workflows from a centralized interface.
In addition, HR teams get real-time visibility into workforce analytics, helping reduce manual administrative tasks and enabling more informed people management decisions. It is compliance-certified by FedRAMP and receives high ratings from analysts like Nucleus Research and Gartner. Popular customers include Fortune 500 brands like Crocs, MGM Grand, and The Salvation Army.
Still not sure if UltiPro is right for you? Get in touch with us at (661) 384-7070, for personalized guidance.
UltiPro Features
Payroll Processing
It takes the hassle out of payroll by handling everything from calculating wages and taxes to processing paychecks. The software manages your payroll liabilities and generates comprehensive reports, ensuring you stay compliant and informed. It operates a continuous payroll processing engine that automatically flags tax anomalies and compliance discrepancies throughout the pay cycle.
Benefits Administration
Managing employee benefits can be a complex task. The software simplifies this process by allowing you to easily select, administer, and track various benefits. It automates tasks like open enrollment periods, cost calculations, and even COBRA administration, saving you valuable time and resources.
Employee Engagement
UltiPro fosters workplace connectivity through built-in survey tools and communication hubs that capture employee sentiment in real time. The platform delivers targeted, mobile-friendly announcements with inline translations to bridge communication gaps across diverse, global teams. This enables leadership to proactively address fatigue trends and enhance organizational trust.
Time And Attendance
UltiPro automates the entire time tracking process. It offers various time capture methods, such as time clocks, web punches, and mobile apps, providing employees with flexibility and reducing errors. Additionally, it facilitates scheduling and manages time-off requests and workforce management.
Human Resource Management
The software serves as a centralized people hub that unifies employee records, job history, and benefits tracking into a single source of truth. With embedded people-first AI, HR teams can automate repetitive administrative workflows, simplify compliance reporting, and manage preboarding or onboarding steps smoothly.
Employee Scheduling
UltiPro utilizes machine learning algorithms to forecast staffing demand down to 15-minute intervals. The platform automatically builds compliant schedules by cross-referencing worker availability, skill sets, labor budgets, and regional regulations. Employees gain autonomy via mobile self-service options that allow them to swap shifts easily.
Talent Management
The platform supports the entire employee lifecycle by combining high-volume recruitment, performance evaluations, and personalized learning management. AI-driven coaching suggestions guide managers through development reviews, while interactive career pathing helps employees track internal mobility options. This helps enterprises optimize succession planning and maximize workforce retention.
Pros And Cons of UltiPro
Pros
Offers centralized self-service platform
Offers cross-platform functionality for a more connected HR workflow
Provides a highly customizable user experience
Cons
Mobile app is not compatible with large-scale scale users
Reporting features can be complex and time-consuming
UltiPro Reviews
Total 998 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars36%
3
Stars9%
2
Stars3%
1
Stars2%
Share your experience
alexis
Construction, 101-500 employees
Less than a year
“My favorite payroll system”
Pros
Hands down, this is my favorite payroll system I've ever worked with. It's so easy to pull up any employee information I need, and I have to say,it's actually fun to use, which is something I never thought I'd say about a payroll platform
Cons
Our employees had frequent trouble accessing the mobile app and restoring their access took a bit of time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Brianna
Non-Profit Organization Management, 500+ employees
Less than a year
“great time and attendance system”
Pros
I like the time and attendance system! Having all our people operations tools in one place is so important.
Cons
Their applicant tracking system is nowhere near as good as the stand-alone ATS products. It doesn't really compare.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Zuleika
Construction, 51-100 employees
Less than a year
“Everything available in one spot!”
Pros
What I like about it is how everything I need is right there on the website from pay stubs to W2s, bereavement forms, volunteer PTO and even the handbook. It's all available in one spot.
Cons
I honestly don't have anything bad to say. I really love the software and I haven't found anything wrong with it. It works great for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does UltiPro Software offer an API?
Yes, it has an API available.
Does UltiPro Software support mobile devices?
Yes, it is optimized for mobile devices.
What types of pricing plans does UltiPro Software offer?
The platform provides a customized pricing plan based on factors such as company size, required functionality, and desired support services. Reach out to our dedicated sales representatives to discuss your specific requirements and receive a personalized UltiPro cost.
What level of support does UltiPro Software offer?
UltiPro offers email, a help desk, phone support, a knowledge base, and chat support options.
Does UltiPro Software have alternatives?
Yes, Trakstar Learn, BlueVolt, and Brightspace are some of the best UltiPro alternatives.
What languages does UltiPro Software support?
UltiPro software supports multiple global languages, including English, French, and Spanish, for international enterprises.
What other apps does UltiPro Software integrate with?
Notable third-party integrations include Oracle NetSuite, Okta, JazzHR, and Indeed.
Who are the typical users of UltiPro Software?
Typical users who benefit from UltiPro features are businesses across different industries and sectors, such as healthcare, retail, hospitality, logistics, manufacturing, and financial services.



