athenahealth ehr software is a leading provider of cloud-based and on-premise healthcare solutions for medical groups and health systems nationwide. Their vision is to create a thriving ecosystem that.. Read more
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Last updated: November 26, 2020
When you work in a very unique niche, you’ll be forgiven for thinking you have to settle for products that other medical practitioners use. After all, who would go to the trouble of designing tech especially for you?
Luckily your pain management practice in the 21st century and software developers are geared for anything. They go to a lot of effort to meet society’s as well as professionals’ business needs as best as possible. That means you too.
Currently there aren’t many pain management emr software practices specifically, but some of the EHR features that have evolved are quite remarkable. They can enhance your workflow, efficacy and the service you provide your patients.
Your challenge is to find the products that will really work among the many on today’s market.
We put together a quick reference guide so you can see what there is to look forward to. We also tell you how to vet these programs so you pick the best one from the lot.
Start off by discussing general features with sales representatives. This will tell you if you’re looking at a quality product or not.
Here we’re talking about the software itself, but also the team you’ll have as backup. Unless you have expert IT personnel on staff, you’ll need assistance from the service provider if something goes wrong.
Read reviews about the company’s customer service so you know if you can count on the brand and its product. Your new software and its supplier should make life easier, not more difficult.
You need a user-friendly solution, otherwise, your new software will take months to implement. Talk about layouts, shortcuts and intuitiveness so you & your staff know what to expect.
Once again, reading a few reviews about whether others find it a practical solution is a wise option.
Also, make sure the product easily integrates with other aspects of your practice such as machines or software you already own.
Lastly, a billing feature helps streamline your office workflow and if ICD 10 codes relevant to your field are already loaded, it’s a winner. Advanced software can automate the claiming process which benefits your bottom line, but also improves accuracy.
Any program that stores information online has risks. If your patients’ personal details—even their bank details—will be hosted off site on your vendor’s servers, make sure there is adequate firewalls, encryption and virus protection. You don’t want your information held ransom.
One last tip: Make sure that if you ever stop your contract with this vendor that the data will still belong to you; And that there’s an easy way to export it for future use.
Now it’s time to find an EHR program that’s relevant to the pain management niche. Here’s how more advanced features can help you.
More often than not you’re working with other physicians on a patient’s case. Ideally your software must integrate with theirs so referrals and documentation from them can easily become part of your patient files. High end software can even interpret information on scanned documents so the data can be added to your database.
You can also benefit from an EHR that can receive, interpret and store results from laboratories, machines, diagnostic tests, radiology centers and more. The fewer manual tasks you and your staff deal with the more you can focus on patients.
Access to templates is a main selling point for modern EHR products; You’ll find them in most products but it’s vital you find the one most appropriate for you.
For pain management you need templates with menus, workflows and shortcuts to scenarios you’ll often come across such as:
You can imagine how templates designed around these themes will give you everything you need for quick charting during a consultation.
Perhaps you’ve made paper based notes up to now? Knowing where your patients experience their pain each time you speak to them is essential to your functioning.
High end EHRs provide you with diagrams which you can use for making notes. Document exactly where your patient is feeling uncomfortable by using anatomical diagrams already incorporated into the pain management EMR.
Writing prescriptions is part of the foundation of your service to your patients. As this takes up a lot of your time it’s vital you find modern ways of simplifying this.
High end EHRs have relevant tools such as:
You’ll be working with patients before and after procedures. Does the EHR allow you to easily document pre and post operative details?
What makes it worth it to invest in a program that’s a little more pricey than standard EHR software? The fact that you’ll be able to help more patients faster.
You’re making a long term investment benefiting your practice and them.